Casa Del Reloj

2.5 star property
Hotel near Santafé Mall in Medellín

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Room options

View all photos for Luxury Apartment, 5 Bedrooms, Jetted Tub, Ground Floor (Oasis)

Premium bedding, in-room safe, individually decorated

Luxury Apartment, 5 Bedrooms, Jetted Tub, Ground Floor (Oasis)

  • 1625 sq ft
  • 5 bedrooms
  • Sleeps 10
  • 5 Queen Beds

View all photos for Luxury Apartment, 4 Bedrooms, Jetted Tub, Courtyard Area (Cielo)

Luxury Apartment, 4 Bedrooms, Jetted Tub, Courtyard Area (Cielo) | Premium bedding, in-room safe, individually decorated

Luxury Apartment, 4 Bedrooms, Jetted Tub, Courtyard Area (Cielo)

  • 4123 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 4 King Beds

View all photos for Exclusive Apartment, 3 Bedrooms, Kitchen, Poolside (Cascada)

Premium bedding, in-room safe, individually decorated

Exclusive Apartment, 3 Bedrooms, Kitchen, Poolside (Cascada)

  • 1141 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Luxury Apartment, 2 Bedrooms, Kitchen, Tower (Jardin)

Luxury Apartment, 2 Bedrooms, Kitchen, Tower (Jardin) | Premium bedding, in-room safe, individually decorated

Luxury Apartment, 2 Bedrooms, Kitchen, Tower (Jardin)

  • 1421 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Gallery Apartment, 2 Bedrooms, Kitchen, Ground Floor (Eden)

Gallery Apartment, 2 Bedrooms, Kitchen, Ground Floor (Eden) | Premium bedding, in-room safe, individually decorated

Gallery Apartment, 2 Bedrooms, Kitchen, Ground Floor (Eden)

  • 926 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 1 King Bed, Kitchen, Ground Floor

Apartment, 1 King Bed, Kitchen, Ground Floor | Premium bedding, in-room safe, individually decorated

Apartment, 1 King Bed, Kitchen, Ground Floor

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Lleras Park and Medellín Clinic - El Poblado. Also, Linear Park President is within half a mile (1 km) and Santafé Mall is within 2 miles (3 km).

What's nearby

  • Lleras Park - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 8 min walk - 0.5 miles
  • Poblado Park - 10 min walk - 0.6 miles
  • El Tesoro Shopping Park - 15 min walk - 0.8 miles
  • Santafé Mall - 19 min walk - 1.0 mile

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Macanas Medellín - ‬2 min walk
  • ‪Poke Bowl - ‬2 min walk

About this property

Casa Del Reloj

Hotel near Santafé Mall in Medellín
Casa Del Reloj offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Casa Del Reloj also features laundry facilities, express check-in, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Medellín hotel is smoke free.

  • 14 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • 1 conference room
Casa Del Reloj offers 14 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Medellín hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • Baby bath
  • Baby monitor
  • Changing table
  • High chair
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (USD 12 per night)
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Griddle
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an access code
For any questions, please contact the property using the information on the booking confirmation
This property charges general deposits per stay that vary by accommodation type, collected at the property.

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Del Reloj

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on unit and length of stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Self parking fee: USD 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Reloj Aparthotel Medellin
Casa Reloj Medellin
Casa Del Reloj Hotel
Casa Del Reloj Medellín
Casa Del Reloj Hotel Medellín

Frequently asked questions

How close is Casa Del Reloj to the airport?

Casa Del Reloj is 12.9 mi (32-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

Does Casa Del Reloj have an airport shuttle?

Casa Del Reloj offers an airport shuttle 24 hours a day, on request, for a charge of USD 35 per vehicle, one-way.

Does Casa Del Reloj offer free breakfast?

Casa Del Reloj does not offer free breakfast.

Is there a casino at Casa Del Reloj?

No, there is no casino at this hotel.

What time is check-in at Casa Del Reloj?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Casa Del Reloj?

Free parking is not available at this hotel. Self parking is available for USD 12 per night.

Does Casa Del Reloj have a pool?

Casa Del Reloj does not have a pool.

Does Casa Del Reloj have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Casa Del Reloj to downtown Medellín?

Casa Del Reloj is 2.8 mi away from Medellín.

Reviews

Casa Del Reloj Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ivan es excellent host! Muy agradable, me recibió antes de la hora del check in. Lo recomiendo. El lugar excepcional, súper cómodo.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Traveled with family
Great location. Ivan is an awesome staff member. He arranged pickup from the airport and helped book some air line tickets, he was most helpful. Thank you Ivan for everything 😎
Stayed 5 nights in Feb 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at casa de reloj. Ivan and the rest of the staff were very friendly and accommodating. Communication was easy and the place was clean and spacious. We were feet away from great restaurants, bars and clubs. Highly recommend to anyone visiting Medellin.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; friendly statt, clean and safe.
Stayed 3 nights in Apr 2023

10/10 Excellent

Oren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Unique property, very spacious, and well maintained. Staff is very friendly. Location is the best, with everything you want close by.

10/10 Excellent

Glenn

Stayed 1 night in Aug 2022

10/10 Excellent

HEATHER, Banner elk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great apartment. We will definitely be back!!
Stayed 3 nights in Dec 2021

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2021

10/10 Excellent

Stanislav, Sherman Oaks

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I have had in Medellin. Ivan and stuff were super accommodating, very friendly, and always available to address all requests. Location is great -- very close to everything, but off to the side from noise and activities. Restaurants/shops are less than a block away. The space was great and very unique.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was unique in every way from the castle look on the outside of the building to the indoor jacuzzi. Will never stay anywhere else as long as I visit Medellin. Staff was very friendly accommodated all of our needs & they spoke English witch was a plus . Thanks for having us & we’ll definitely be back soon
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just want to say thank you to the staff at Casa del Reloj. Great location in Medellien. Close to night life, shops, restaurants. Apartment was very spacious and it felt like a home away from home. Dates of travel May 1st-May 9th 2021. Anyone traveling here definitely look this place up. I will definitely be staying here again. Thanks again for a wonderful stay.
Stayed 8 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. I dont think there is another property in the area like this. Doesnt feel like a hotel or condo. More like your own little castle. Location is great, close to the night life, but not too close. It is in the perfect location for anything you need. The rooftop jacuzzi was amazing. Eleana and Ivan were great at helping out with any minor issues we had. I would recommend this place for everyone and I will be coming back.
Stayed 4 nights in Nov 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Woooowww simplemente hermoso el lugar , acogedor, limpio y muuuuuy amplio ! Lo recomiendo ampliamente . Gracias por estar atentos ! Nos vamos felices y con las ganas de regresar! Hasta la próxima