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4.5 out of 5

"Great hotel friendly staff,clean rooms everything was great. " More

By a verified traveler on Mon 28 Nov 2016

Hotel Description

3-star hotel near McAllen Medical Center

Near the airport

At this McAllen hotel, you'll be within half a mile (1 km) of McAllen Medical Center and 3 miles (5 km) of McAllen Convention Center. International Museum of Art and Science and McAllen Public Library are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 104 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$97* Per night/room Aug 13 - Aug 14

Room, 1 King Bed with Sofa bed (Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn McAllen Airport ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn McAllen Airport

Everyone (2)
5 out of 5
Great hotel friendly staff,clean rooms everything was great.

Posted by , from Houston on Nov 28, 2016

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Comment from Hotel Management

Jan 22, 2017 by Jaime

Thank you for your positive comment. We do hope to see you back soon!

4 out of 5

Got a lower quality room through Travelocity

Pros: I'm a Hilton HHonors member, and they know me.... I think that's what hurt the most about the room I was given.
Cons: A low price shouldn't result in an inferior room near an unsecured side entrance....
Location: I've been staying here for years. Close to shopping, restaurants, and family....
My ratings are based on my visit from 10/2 - 10/4/2014. I look for bargains when I shop and when I travel. I'm a Hilton HHonors members and this time the Hilton Garden Inn - McAllen rates were not what I considered reasonable. (This was not a business trip!) The rate quoted on Travelocity was more than reasonable, considering that the HGI - McAllen had often had that rate on their own site. Well, the room I got was not HGI - McAllen quality. The sink was cracked, the outer (fabric) shower curtain was unbelievably wrinkled, and, it was on the 1st floor by the side entrance. Yes, one needs a key card to enter, but I didn't find out until the next morning that THE DOOR WAS NOT SECURE BECAUSE OF A BROKEN PART. I was indignant. I was going to be moved to another room until I was told that management was going to ensure that the door was secured by other means between 9 in the evening and 7 in the morning. I had never been treated that way by HGI - McAllen before.

Posted by , from Houston, TX on Oct 16, 2014

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Comment from Hotel Management

Apr 25, 2015 by

Dear Guest, Please accept our sincerely apologies for your recent stay with us as safety is one our goal and due to a power outage is the reason our door was not operating and parts had to be ordered. These issues were brought up to housekeeping and maintenance to prevent this from occurring again. Sincerely, Jaime

5 out of 5

Very enjoyable stay

Pros: Close restaurants, Free Internet, Quiet
The staff was very courtesy. THe rooms were clean and the bed was comfortable. The refrigerator wasn't working when we arrived, but they replaced it shortly after we notified the front desk of the problem. THe breakfast was excellent. It cost about $7.00 for anything breakfast related you may want. Well worth the money. Will stay here again.

Posted by , from Trafford, PA, USA on Sep 21, 2012

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4 out of 5

Nice stay

This hotel is nice and has a good location near everything in McAllen, but the rooms are kind of old and mine was nonsmoking yet smelled like somebody had just smoked in there. So couldn't sleep much because of the smell.

Posted by on Apr 22, 2006

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About the Hilton Garden Inn McAllen Airport

Location 617 W Expressway 83, McAllen, TX 78503

Property Features

Hilton Garden Inn McAllen Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1147 square feet (107 square meters) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn McAllen Airport. An area shuttle within 2 mi and a roundtrip airport shuttle at scheduled times are free. Self parking is free. This 3-star McAllen hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • 1147 sq ft of conference space
  • 107 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Miller Intl. Airport (MFE) (2.6 km / 1.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn McAllen Airport offers 104 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This McAllen hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 8.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel McAllen
  • Hilton Garden Inn McAllen
  • McAllen Hilton Garden Inn
  • Hilton Garden Inn Mcallen Hotel Mcallen
  • Hilton Mcallen
  • Hilton Garden Inn McAllen Airport Hotel
  • Hilton Garden Inn McAllen Airport
  • Hilton Mcallen Airport Mcallen
  • Hilton Garden Inn McAllen Airport Hotel
  • Hilton Garden Inn McAllen Airport McAllen
  • Hilton Garden Inn McAllen Airport Hotel McAllen

You should know

  • Hilton Garden Inn McAllen Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.