El Cid Castilla Beach Hotel - All Inclusive

Property class: 4.5
Upscale beachfront hotel with 5 restaurants

Choose dates to view prices

Photo gallery for El Cid Castilla Beach Hotel - All Inclusive

A resort with a pool area, palm trees, and a view of the ocean.
An outdoor dining area with tables and chairs, overlooking the sea.
A high-rise hotel with multiple floors, a swimming pool, and a beach area.
A coastal cityscape with high-rise buildings, a beach, and a calm sea.
A hotel room with two beds, a desk, a chair, a television, and a large window with a view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Sábalo, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪8 min walk‬
  • Place, Punta Camaron Beach
    ‪14 min walk‬
  • Place, The Mazatlan Malecón
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

Standard Pool View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Ocean View

  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Ocean View All Inclusive Elite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Pool View All Inclusive Elite

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Ocean View All Inclusive Elite Golf Package

  • Sea view
  • 590 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Mazatlán

Beachfront retreat .With a stay at this Zona Dorada hotel, you'll be within half a mile (1 km) of Playa Sábalo and 2 miles (3 km) of Punta Camaron Beach. El Cid Country Club Golf Course and Sea Shell City Museum are also within 2 miles (3 km).

What's nearby

  • Playa Sábalo - 8 min walk - 0.5 miles
  • Punta Camaron Beach - 14 min walk - 0.7 miles
  • Sea Shell City Museum - 15 min walk - 0.8 miles
  • The Mazatlan Malecón - 4 min drive - 1.5 miles
  • El Cid Country Club Golf Course - 4 min drive - 0.8 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Panamá - ‬6 min walk
  • ‪Lobby Bar Castilla - ‬2 min walk
  • ‪Le Frolle - ‬3 min walk

About this property

El Cid Castilla Beach Hotel - All Inclusive

Upscale beachfront hotel with 5 restaurants
El Cid Castilla Beach Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Enjoy a summer holiday at El Cid Castilla Beach Hotel - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers a complimentary children's club, an outdoor pool, and a children's pool. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Mazatlán hotel.

  • 500 guestrooms or units
  • 18 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
El Cid Castilla Beach Hotel - All Inclusive offers 500 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 30 km
  • Self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Hosted evening meal available daily for a fee
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Arcade/game room
  • Art gallery
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Kayaking
  • Motor boating
  • Optional golf privileges
  • Outdoor padel court
  • Outdoor pool
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Shopping mall
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (28 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per person (one-way)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 17 years old)
  • Self parking fee: USD 5 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Frequently asked questions

How close is El Cid Castilla Beach Hotel - All Inclusive to the airport?

El Cid Castilla Beach Hotel - All Inclusive is 22 mi (32-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at El Cid Castilla Beach Hotel - All Inclusive?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel - All Inclusive on Nov 16, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Cid Castilla Beach Hotel - All Inclusive have an airport shuttle?

El Cid Castilla Beach Hotel - All Inclusive offers an airport shuttle from 6:00 AM to 6:00 PM, on request, for a charge of USD 35. per person, one-way.

How close is El Cid Castilla Beach Hotel - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does El Cid Castilla Beach Hotel - All Inclusive offer free breakfast?

El Cid Castilla Beach Hotel - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at El Cid Castilla Beach Hotel - All Inclusive?

No, there is no casino at this hotel, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at El Cid Castilla Beach Hotel - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at El Cid Castilla Beach Hotel - All Inclusive?

Free parking is not available at this hotel. Self parking is available for USD 5 per night.

Does El Cid Castilla Beach Hotel - All Inclusive have a pool?

El Cid Castilla Beach Hotel - All Inclusive features an outdoor pool and a children's pool.

Does El Cid Castilla Beach Hotel - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, garden views, and a beachfront location.

Does El Cid Castilla Beach Hotel - All Inclusive have a spa?

This hotel has a spa, which features mani/pedis, hot stone massages, and reflexology.

How close is El Cid Castilla Beach Hotel - All Inclusive to downtown Mazatlán?

El Cid Castilla Beach Hotel - All Inclusive is 0.5 mi away from El Encanto.

El Cid Castilla Beach Hotel - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 45 out of 78 reviews
Rating 8 - Good. 18 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 5 out of 78 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean with a beautiful balcony view. We enjoyed the buffet breakfast every morning and cocktails at the karaoke bar every night . The property is centrally located with restaurants shops and currency exchange within walking distance.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professionalism
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are too dirty and small, the pools are dirty, i will never come back it was a waste of money and time
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to expense
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hi,everything was great, but we had two inconvenience that made our vacations uncomfortable. The first one was that my wife and my two daughters were in the 15 and up yrs pool , and one lifeward kick them out infront of everyone, and then same day we had a reservation; and then when we went theyforgot to put our reservation. Thehotel need more organization.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
The hotel is advertised as all-inclusive, but it's not. It only includes certain buffet meals and meals around the pool. The restaurants on the property charge extra, which isn't mentioned on the website. I've stayed at other hotels, and I've never encountered an all-inclusive resort that wasn't truly all-inclusive.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities
Disappointing Experience – Significant Decline in Quality and Service" ​I previously stayed at this hotel three years ago and had a great experience, but unfortunately, the quality of service has declined significantly. ​Communication from staff is very poor, and many policies are completely unclear. Guests are required to make restaurant reservations a day in advance, but availability is practically non-existent. Throughout my entire stay, I was unable to secure a table at either the Argentinean or Thai restaurants. I noticed several other guests expressing similar frustration regarding this issue. On top of that, the staff generally appeared unwelcoming and unhelpful when answering questions. ​Additionally, I recommend avoiding the tours and transport services (such as pulmonías) booked directly through the hotel desk. They are heavily overpriced. When requesting a pulmonía through the hotel, I was quoted 300 pesos more than the standard rate. I ended up finding one on the street outside for a much more reasonable price. ​Overall, I am very disappointed with how much things have changed and cannot recommend this hotel in its current state.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, todo muy bonito
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala comida y las instalaciones muy viejas y ruidosas
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Los colchones ya requieren cambio y mejor higiene
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien , solo el aire acondicionado deja que un poco que mejorar
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Habitación limpia pero los muebles ya deteriorados, el aire acondicionado hacía mucho ruido, era imposible encontrar camastros porque los apartaban desde las 6 de la mañana y los utilizaban hasta muy tarde entiendo esto por la temporada alta, pero en el reglamento decía que no podías apartar si no los ibas a utilizar en ese momento, la comida bien, pero muy sencilla esperaba mejor comida sobre todo por ser Mazatlán y tener excelentes mariscos, los restaurantes de especialidades están lejos de ser buenos restaurantes en el restaurante argentino no sabían preparar los cortes de carne o la carne era muy mala y aparte llegamos a las 8 de la noche y ya no había el platillo principal del menú, lo mejor de todo el hotel el trato muy amable de los trabajadores, es lo mejor.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agusto no la pasamos mi familia y yo en Mazatlan muy bien todo gracias a Expedia todo estuvo muy bien las comidas y las bebidas excelente..
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable estancia
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una gran experiencia
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Las habitaciones: Son demasiado antiguas, el baño de la habitación incluso tenía una fuga de agua, no tiene frigobar con bebidas, únicamente dos botellas de agua y un servicio de café que tienen costo, la camas no son cómodas. El restaurante: la comida es muy rica y tienen variedad sin embargo, el aire acondicionado no funciona, no es suficiente para el tamaño del restaurante por lo que SIEMPRE estás acalorado. La alberca: es de buen tamaño y en general está limpia, PERO nunca hay camastros disponibles ya que a pesar de que está prohibido apartarlos, siempre están apartados por la gente que incluso en todo el día no te dejan usarlos los meseros en esta área no son tan atentos. Snacks: a menos que quieras pasar más de media hora formado para tomar snacks porque no puedes llevarlos a tu camastro y únicamente son para consumir en el restaurante que siempre está lleno. Te piden un código de vestimenta incluso para el restaurante que está cerca de la playa. Club de playa: NO EXISTE, llel mar llega prácticamente al hotel y el poco espacio de arena está lleno de vendedores, no hay camastros en la playa. Los baños están sucios al igual que los pasillos y el elevador siempre está sucio ya que es el mismo que utiliza el personal para subir y bajar la basura y todo lo que usan para sus actividades.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que la habitación desde que la entregaron no funcionaba la cerradura y permaneció abierta desde que llegamos y fueron a repararla dos veces pero ninguna vez pudieron cerrarla
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amables, las habitaciones muy cómodas y limpias 10/10
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran servicio y muy buena comida
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel excelente y más si vas con todo incluido elite recomendable al 100
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente con excepción de los bares disponibles dentro de las albercas. Ha veces no había nadie
Stayed 2 nights in May 2026