Fairfield by Marriott Inn & Suites Matteson Chicago

3.0 star property
3-star guestrooms with soaking bathtubs

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Photo gallery for Fairfield by Marriott Inn & Suites Matteson Chicago

Lobby
Exterior
Reception
Premium bedding, down comforters, in-room safe, desk
Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
500 Holiday Plaza Dr, Matteson, IL, 60443
  • Place, Hanger Clinic
    ‪16 min walk‬
  • Place, Credit Union 1 Amphitheatre
    ‪7 min drive‬
  • Place, Tinley Park Convention Center
    ‪9 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Matteson

In Matteson .Within 3 miles (5 km) of this Matteson hotel, you'll find Hanger Clinic and Franciscan St. James Health - Olympia Fields. WellGroup HealthPartners and Franciscan Health Olympia Fields are also within 3 miles (5 km).

What's nearby

  • Hanger Clinic - 16 min walk - 0.9 miles
  • Credit Union 1 Amphitheatre - 7 min drive - 5.0 miles
  • Tinley Park Convention Center - 9 min drive - 8.0 miles
  • McCormick Place - 37 min drive - 32.1 miles
  • Soldier Field - 39 min drive - 33.1 miles

Getting around

  • Matteson 211th Street-Lincoln Highway Station - 4 min drive
  • Chicago Midway Airport (MDW) - 48 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Long John Silver's - ‬8 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Panera Bread - ‬8 min walk
  • ‪Olive Garden - ‬10 min walk

About this property

Fairfield by Marriott Inn & Suites Matteson Chicago

3-star guestrooms with soaking bathtubs
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Fairfield by Marriott Inn & Suites Matteson Chicago. Free self parking is available.

This 3-star Matteson hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 5 levels
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1984
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairfield by Marriott Inn & Suites Matteson Chicago offers 202 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Matteson Conf Center
Holiday Inn Conf Hotel Matteson Chicago Center
Holiday Inn Chicago Matteson Conf Center Hotel
Holiday Inn Conf Center

Frequently asked questions

How close is Fairfield by Marriott Inn & Suites Matteson Chicago to the airport?

Fairfield by Marriott Inn & Suites Matteson Chicago is 35.9 mi (48-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

Does Fairfield by Marriott Inn & Suites Matteson Chicago have an airport shuttle?

Airport shuttle services are not available at Fairfield by Marriott Inn & Suites Matteson Chicago.

Does Fairfield by Marriott Inn & Suites Matteson Chicago offer free breakfast?

Fairfield by Marriott Inn & Suites Matteson Chicago offers free continental breakfast every day.

Is there a casino at Fairfield by Marriott Inn & Suites Matteson Chicago?

No, there is no casino at this hotel.

What time is check-in at Fairfield by Marriott Inn & Suites Matteson Chicago?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Fairfield by Marriott Inn & Suites Matteson Chicago?

This hotel offers free self parking.

Does Fairfield by Marriott Inn & Suites Matteson Chicago have a pool?

Fairfield by Marriott Inn & Suites Matteson Chicago does not have a pool.

Does Fairfield by Marriott Inn & Suites Matteson Chicago have a restaurant?

Yes, there is a restaurant on site.

Does Fairfield by Marriott Inn & Suites Matteson Chicago have a spa?

There are no spa services available at this hotel.

How close is Fairfield by Marriott Inn & Suites Matteson Chicago to downtown Matteson?

Fairfield by Marriott Inn & Suites Matteson Chicago is 0.3 mi away from Matteson.

Fairfield by Marriott Inn & Suites Matteson Chicago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 300 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 2 nights in Nov 2024

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
1. Major plumbing issues! We had 2 rooms. The tubs filled with water as we showered that just sat until I complained. 2. Very few towels were in the room. There was NO SOAP . I kept walking downstairs to complain but the one maid said that she was alone and would eventually help us. 3. The halls were filthy from construction. They should NEVER have sold us a room! The hotel should have been closed! 3. I felt scammed. I paid over $700 for those rooms. Holiday Inn took my money and did not provide us with a comfortable stay. The rooms were NOT CLEANED! The halls and the elevators were filthy. We constantly heard banging and drilling from the poor plumbing. I felt like Holiday Inn had stolen money from me!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kadiatu

Stayed 2 nights in Nov 2024

2/10 Terrible

Sean

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Property conditions & facilities
I booked and paid for double beds. Upon arriving, I ending up with a king size bed. There was a lot of dust and the facilities were outdated. Generally when booking with Holiday Inn my expectation is four to five stars. Unfortunately this time around it didn’t meet those expectations
Stayed 2 nights in Nov 2024

2/10 Terrible

Yolande

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Traveled with family

Disappointing

As a HolidayInn Property, this location was quite disappointing. Our family member's room had bed bugs. She was then moved to another room and it had roaches. There was no breakfast provided. Not enough towels. When asked for more I was provided with 1. The only reason I didn't give it one star was because the bug situation didn't happen in my room. The best part of the stay was the restaurant- Round table formerly Bar Louie.
Stayed 2 nights in Nov 2024

4/10 Poor

Rodney

Disliked: Cleanliness, amenities, property conditions & facilities
I did not enjoy my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

rosie

Stayed 2 nights in Nov 2024

2/10 Terrible

Latrese

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was terrible and front desk was very rude. I’ve stay here before and service was great. But this time the service was horrible.
Stayed 2 nights in Nov 2024

2/10 Terrible

Velma

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room and hallway stinks carpet stinks and dirty room had no towels or soap in the shower dispenser when I checked in hotel was not what I expected I will not book at your location ever again
Stayed 2 nights in Nov 2024

2/10 Terrible

Shanette

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not good at all

Bathroom was leaking and the toilet was bad. My grandchildren didn't want to use the restroom at all. Had a few ladybugs that we were afraid on several walls by the window. I killed one right on the top of my granddaughters head board.
Stayed 1 night in Nov 2024

2/10 Terrible

Yolanda

Stayed 1 night in Oct 2024

6/10 Okay

Germaine

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was being renovated and was very noisy
Stayed 4 nights in Oct 2024

8/10 Good

Demetrius

Stayed 1 night in Aug 2024

6/10 Okay

Demetrius

Traveled with group
Liked: Staff & service, room comfort
The stay was cool. Very quiet in the hallways which was great.
Stayed 1 night in Oct 2024

6/10 Okay

Yolanda

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I gave stsyed at this property for mamy years, and it has really gone down. Bedskirt had spots on them, bathtub had standing water while taking a shower- do you always had water up to approximately your ankle. No wash clothes, only nath and face tiwels, even after i called, housekeeping never brought them, nor the next day. I was there for 2 nights and room never got cleaned. I recommended this property to my family that was traveling for a funeral and they were all very disappointed. Sad to say the best part was the bar...
Stayed 2 nights in Oct 2024

2/10 Terrible

Lyanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Business traveler
Did not have any breakfast ready at time they said they would. I paid for a breakfast I didn’t get
Stayed 1 night in Oct 2024

10/10 Excellent

DaviDe

Stayed 1 night in Sep 2024

8/10 Good

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

2/10 Terrible

Chrystofer

Stayed 1 night in Oct 2024