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cafe & stay CASTANA

2.5 star property
Hotel near Matsumoto Castle in Matsumoto

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Photo gallery for cafe & stay CASTANA

Front of property - evening/night
2 bedrooms, in-room safe, desk, laptop workspace
Exterior
50-inch Smart TV with digital channels, fireplace, Netflix
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825
  • Place, Matsumoto Performing Arts Center
    ‪3 min drive‬
  • Place, Matsumoto City Museum of Art
    ‪4 min drive‬
  • Place, Matsumoto Castle
    ‪5 min drive‬

Room options

View all photos for AWAJI Family Suite

2 bedrooms, in-room safe, desk, laptop workspace

AWAJI Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 829 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 7 Twin Beds

View all photos for AWAJI Family Suite

2 bedrooms, in-room safe, desk, laptop workspace

AWAJI Family Suite

  • 2 bedrooms
  • City view
  • Sleeps 7
  • 7 Twin Beds

About the neighborhood

Matsumoto

In Matsumoto .You'll find Agatanomori Park and Matsumoto Performing Arts Center within 2 miles (3 km) of this hotel. International Academy of the Suzuki Method and Old High School Memorial Museum are also within 2 miles (3 km).

What's nearby

  • Matsumoto Performing Arts Center - 3 min drive - 1.3 miles
  • Matsumoto City Museum of Art - 4 min drive - 1.5 miles
  • Matsumoto Castle - 5 min drive - 2.1 miles
  • Alps Park Matsumoto - 8 min drive - 3.6 miles
  • Asama Hot Spring - 8 min drive - 3.6 miles

Getting around

  • Shimonii Station - 7 min drive
  • Shiojiri Station - 28 min drive
  • Komaki Airport (NKM) - 171 min drive

Restaurants

  • ‪はま寿司 - ‬8 min walk
  • ‪スシロー - ‬4 min walk
  • ‪岐阜タンメン - ‬11 min walk
  • ‪マクドナルド - ‬8 min walk
  • ‪はなまるうどん 松本筑摩店 - ‬6 min walk

About this property

cafe & stay CASTANA

Hotel near Matsumoto Castle in Matsumoto
There's a snack bar/deli on site. WiFi is free in public spaces. Cafe & stay CASTANA also features a convenience store, room service (during limited hours), and express check-out. Free self parking is available.

This Matsumoto hotel is smoke free.

  • 3 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • No smoking on site
Cafe & stay CASTANA offers 3 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Kitchenettes offer stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

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4.5 out of 5, Wonderful, 940 reviews
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Accessibility

  • Area rugs in room
  • No elevator
  • Smooth flooring in room
  • Thin carpet in room

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

Frequently asked questions

How close is cafe & stay CASTANA to the airport?

Cafe & stay CASTANA is 122.5 mi (171-min drive) away from the Komaki Airport (NKM) airport, the closest popular airport to the property.

How much does it cost to stay at cafe & stay CASTANA?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at cafe & stay CASTANA on Nov 4, 2025 start from $210.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does cafe & stay CASTANA have an airport shuttle?

Airport shuttle services are not available at cafe & stay CASTANA.

Does cafe & stay CASTANA offer free breakfast?

Cafe & stay CASTANA does not offer free breakfast.

Is there a casino at cafe & stay CASTANA?

No, there is no casino at this hotel.

What time is check-in at cafe & stay CASTANA?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at cafe & stay CASTANA?

This hotel offers free self parking.

Does cafe & stay CASTANA have a pool?

Cafe & stay CASTANA does not have a pool.

Does cafe & stay CASTANA have a spa?

There are no spa services available at this hotel.

How close is cafe & stay CASTANA to downtown Matsumoto?

Cafe & stay CASTANA is 1.6 mi away from Matsumoto.

cafe & stay CASTANA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 40 reviews
Rating 8 - Good. 4 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Grocery store across the street was convenient. Staff was very friendly and helpful! Had a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing experience

This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay in Matsumoto

Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely pad in Matsumoto

Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
It was very clean and the owner was very friendly and understood English
Stayed 1 night in Oct 2019

10/10 Excellent

Kazusa

Liked: Cleanliness, staff & service, property conditions & facilities
とても親切
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ya-Ning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回宿泊でお邪魔しました！ Cafe＆stayは初めてだった為少し心配してましたが子供たちもとても喜んでいて泊まれてよかったと思ってます!! 一つだけ、夜部屋に帰ってきた時からどこからかボーッと機械音？がずっと鳴っており結構大きめの音だったので気になりました。 それ以外はとてもよかったです!!!
Stayed 1 night in Oct 2024

10/10 Excellent

joonhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very kind, clean and convenient room, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Yi-Ren

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel accueil et très bien équipé

Stayed 1 night in Aug 2023

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 1 night in Nov 2022

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NAOMI

Stayed 1 night in Aug 2022

10/10 Excellent

madone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな雰囲気と朝食がよかった
Stayed 1 night in Jul 2022

8/10 Good

TAKAKO

Stayed 1 night in May 2022

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

りえこ

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
わざわざ前日の到着時間の確認の電話があったので、なぜだろうと思いながらも到着してみると、駐車場がわかりにくいとの配慮だと思うのですが、オーナーさんが外で待ってくれていました🙇‍♀️ 確かに言われなきゃ駐車場はわかりにくいですが、些細な配慮からお部屋の行き届いた掃除、使っている小道具までお洒落で、いろいろ行った所のNo.１だと子供達は大絶賛でした。 近くにはご飯屋さんがたくさんあるので迷わないですし、朝食はこちらでいただいたのですが、本当に文句なし！美味しくてそれまた子供達も大絶賛でした。 次、松本に来る時は必ずここです。あまり話す機会もなかったのですが、少し話すだけで人の良さがわかるオーナーさんと奥様ですかね？ ハードスケジュールでかなり疲れていた旅行でしたが、みんなホッコリした旅行になりました。
Stayed 1 night in Sep 2021

10/10 Excellent

YUICHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
再度の利用ですが、今回も快適でした
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良いホテルです

立地、サービス、部屋のすべてがよかったです。忘れ物をしてしまったのですが、電話でお願いしたらすぐに送ってくれました。ありがとうございました。
Stayed 1 night in Aug 2021