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Four Points by Sheraton Johor Bahru

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Four Points by Sheraton Johor Bahru

Bar (on property)
A modern reception area with a wooden counter, blue shelving, and pendant lighting.
A swimming pool with clear blue water, surrounded by lounge chairs and potted plants, with a view of greenery outside.
Family Apartment, 1 Double Bed, Balcony | Living area | Flat-screen TV
A spacious indoor area with multiple tables and chairs, large windows, and a wooden floor.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750
  • Place, MARA University of Technology Pasir Gudang Campus
    ‪5 min drive‬
  • Place, University of Kuala Lumpur - Malaysian Institute of Industrial Technology
    ‪8 min drive‬
  • Place, AEON Tebrau City
    ‪11 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Family Suite

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Junior Family Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, a TV, a window with curtains, and a brick wall.

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a sofa, a round table, a desk, and artwork on the walls.

Premium Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and artwork on the walls.

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 1 Double Bed, Balcony

Family Apartment, 1 Double Bed, Balcony | Living area | Flat-screen TV

Family Apartment, 1 Double Bed, Balcony

  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Masai

Masai retreat .Stay at this Masai hotel and you'll be within 9 miles (15 km) of AEON Tebrau City and Austin Heights Water & Adventure Park. KSL City Mall is within 9 miles (15 km) and Komtar JBCC is within 12 miles (20 km).

What's nearby

  • MARA University of Technology Pasir Gudang Campus - 5 min drive - 1.9 miles
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology - 8 min drive - 4.0 miles
  • AEON Tebrau City - 11 min drive - 6.3 miles
  • Toppen Shopping Centre - 11 min drive - 6.5 miles
  • Austin Heights Water & Adventure Park - 15 min drive - 9.0 miles

Getting around

  • Kempas Baru Station - 18 min drive
  • Admiralty Station - 20 min drive
  • Senai International Airport (JHB) - 43 min drive

Restaurants

  • ‪Zus Coffee Jalan Lembah 16 - ‬11 min walk
  • ‪Restoran Al-Alif - ‬15 min walk
  • ‪Ayam Gepuk Pak Jan - ‬11 min walk
  • ‪Restoran Azie & Rozi Tomyam - ‬6 min walk
  • ‪Mr Lok Lok - ‬11 min walk

About this property

Four Points by Sheraton Johor Bahru

4-star guestrooms with free WiFi
Four Points by Sheraton Johor Bahru offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Four Points by Sheraton Johor Bahru also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Masai hotel is smoke free.

  • 150 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2026
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Johor Bahru offers 150 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Masai hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 2 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 64.80 for adults and MYR 43.20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Johor Bahru

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 64.80 for adults and MYR 43.20 for children
  • Self parking fee: MYR 2 per day
  • Rollaway bed fee: MYR 130.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Amansari Residence Resort Masai
Amansari Residence Resort
Amansari Residence Masai
Amansari Residence
Amansari Residence Hotel Masai
Amansari Residence Resort Johor/Masai
Amansari Residence Masai
Amansari Residence Resort Hotel
Amansari Residence Resort Masai
Amansari Residence Resort Hotel Masai

Frequently asked questions

How close is Four Points by Sheraton Johor Bahru to the airport?

Four Points by Sheraton Johor Bahru is 21 mi (47-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Johor Bahru?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Johor Bahru on Jul 27, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Johor Bahru have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Johor Bahru.

How close is Four Points by Sheraton Johor Bahru to the beach?

This hotel is 12.5 mi (29-min drive) from Country Garden.

Does Four Points by Sheraton Johor Bahru offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Johor Bahru, but buffet breakfast is offered for a fee of MYR 64.80 for adults and MYR 43.20 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Four Points by Sheraton Johor Bahru?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Johor Bahru?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Four Points by Sheraton Johor Bahru?

Free parking is not available at this hotel. Self parking is available for MYR 2 per day.

Does Four Points by Sheraton Johor Bahru have a pool?

Four Points by Sheraton Johor Bahru features an indoor pool and a children's pool.

Does Four Points by Sheraton Johor Bahru have a restaurant?

Yes, there is a restaurant on site.

Does Four Points by Sheraton Johor Bahru have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Johor Bahru to downtown Masai?

Four Points by Sheraton Johor Bahru is 0.8 mi away from Masai.

Four Points by Sheraton Johor Bahru Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 144 reviews
Rating 8 - Good. 49 out of 144 reviews
Rating 6 - Okay. 43 out of 144 reviews
Rating 4 - Poor. 19 out of 144 reviews
Rating 2 - Terrible. 6 out of 144 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was satisfactory and the staff were all friendly and helpful :)
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

K MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at aman sari resort

Very happy
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Muhammad Akashah Bin Che

Huge area of improvement l must say….
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Siti Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly above average

Aircon unit tak sejuk. Setting up to max and it feels moderate. Moderate experience
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

GAYATRI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very poor experience. Food choice was limited for breakfast. rooms aircond was a prob.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Matress are hard. Fridge not working. Hot water not working fully.
Stayed 1 night in Oct 2020
Verified

8/10 Good

JONG OH

Liked: Cleanliness, staff & service

가성비 최고

가격대비 아침조식이나 교통,주차등 편리함
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Zulfazlisuhadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salam Sejahtera Malaysia. Percutian 4hari 3malam Di AmanSari Residence Resort Seri Alam Johor sangat berbaloi. sangat berbaloi. Wifi free Breakfast free Parking free Tempah bilik standard dapat upgrade bilik besar mcm suite room free juga. Petugas2 hotel yg sangat peramah Security Coffee house makan sedap, Bilik tidur bersih. terima kasih banyak2 pada Shalan duty manager John senior front office Liana yg sangat membantu. Terima kasih Zulfazli Suhadi.
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Ianziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve to set the television for a channel. But the reception is poor. I end up watching netflix via my laptop.
Stayed 2 nights in Jun 2020
Verified

8/10 Good

yann

Liked: Cleanliness, staff & service
+The room is spacious.bathroom is clean. the breakfast selection is limited but good & tasty.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lanskap yang cantik dan kolam renang yang amat memuaskan
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Betty

Liked: Staff & service
Bathroom n water pressure very good. Towels r hard n old. Floor carpet looked dirty. Need to improve food for breakfast.
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Saha

Liked: Staff & service
The receptionist request for extra tax!! I said tax included in the inline payment
Stayed 1 night in Dec 2019
Verified

6/10 Okay

HOYOUNG

그저 그럼

위생이 그리 좋지 않음
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Wai Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad stay....no more next time

no hot water for shower got mosquito in the room
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Chandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aircond noisy, could not get a good sleep.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

The appropriate location
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Facilities are not well maintained, staff look incompetent and lost at times
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Haru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat selesa
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Selesa dan sesuai bagi tujuan riadah atau bisnes
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Travel on 14 and checked-out on 16 Jun’19 Room number: 3216 14’Jun - Upon arriving 3pm inside the room discover the hot water not working. - Phone line are dead. - The door latch sliding door broken and unable locked properly and poses real danger especially for kids. - Called for Technician and manage to fix and working but still the water not to moderate temperature (reason there is a loose connectivity). 15’Jun - Next morning again, NO hot water had to call receptionist via mobile since phone line are still dead. - Technician came and have a look and again somehow have repaired finally. - After came back, at evening the freaking hot water are still not working and had to wait for technician again as we are rushing for late evening function with my kids and wife are not freshen-up. - Came back from evening function and another headache Air-Conditioning not cooling enough. - After series and series problem technician came in and out (3216 looks like a party room). - I called your receptionist and phone line transfer to duty manager on shift. He agreed to offer upgrade from Deluxe Room, Balcony to Junior Suite, Balcony which is at middle of the night. - I went and check Junior Suite rooms and apparently both rooms also just started operating and running on 1.0 HP expecting to cool the room. - Typical excuse given by the Manager via the phone call (multiple people are using at the same time) hence causing hot water not working.
Stayed 2 nights in Jun 2019