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Renaissance Johor Bahru Hotel

4.5 star property
Family-friendly 4.5-star hotel near The Mall

Choose dates to view prices

Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas
Exterior
Daily continental breakfast (MYR 68 per person)
Outdoor wedding area
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • KSL City Mall
    ‪8 min drive‬
  • Johor Bahru City Square
    ‪9 min drive‬
  • AEON Tebrau City
    ‪9 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool | Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas

Room, 1 King Bed, Terrace, Pool View

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Bay View

Room, 2 Twin Beds, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Bay View

  • 387 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

  • 872 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Masai

Bandar Baru Permas Jaya stay.Your stay at this Bandar Baru Permas Jaya hotel places you within 6 miles (10 km) of The Mall and KSL City Mall. Mid Valley Exhibition Centre and AEON Tebrau City are also within 6 miles (10 km).

What's nearby

  • Mid Valley Exhibition Centre - 5 min drive - 3.1 miles
  • KSL City Mall - 8 min drive - 4.5 miles
  • Johor Bahru City Square - 9 min drive - 6.1 miles
  • AEON Tebrau City - 9 min drive - 5.4 miles
  • Komtar JBCC - 9 min drive - 6.1 miles

Getting around

  • Kranji Station - 12 min drive
  • Kempas Baru Station - 14 min drive
  • Senai International Airport (JHB) - 35 min drive

Restaurants

  • ‪Kedai Makanan & Minuman BR 新国花美食中心 - ‬4 min walk
  • ‪Restoran Sing 阿胜乐乐 - ‬4 min walk
  • ‪Hong Dae Korean Bbq - ‬2 min walk
  • ‪Executive Club Lounge - ‬1 min walk
  • ‪江丰肉骨茶 - ‬2 min walk

About this property

Renaissance Johor Bahru Hotel

Family-friendly 4.5-star hotel near The Mall
Renaissance Johor Bahru Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 15349 square feet (1426 square meters) and includes conference space. A terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Renaissance Johor Bahru Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4.5-star Masai hotel is smoke free.

  • 345 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 15349 sq ft of conference space
  • 1426 sq m of conference space
  • Built in 2013
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Malay

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4.5 out of 5, Wonderful, 1,003 reviews
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The price is $94
Aug 11 - Aug 12
Total includes taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Johor Bahru Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 130 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Frequently asked questions

How close is Renaissance Johor Bahru Hotel to the airport?

Renaissance Johor Bahru Hotel is 17.5 mi (37-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at Renaissance Johor Bahru Hotel?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Renaissance Johor Bahru Hotel on Aug 12, 2025 start from $108.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Renaissance Johor Bahru Hotel have an airport shuttle?

Airport shuttle services are not available at Renaissance Johor Bahru Hotel.

How close is Renaissance Johor Bahru Hotel to the beach?

This hotel is 9.2 mi (20-min drive) from Country Garden.

Does Renaissance Johor Bahru Hotel offer free breakfast?

Free breakfast isn’t provided at Renaissance Johor Bahru Hotel, but continental breakfast is offered for a fee of MYR 68 for adults and MYR 34.00 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Renaissance Johor Bahru Hotel?

No, there is no casino at this hotel.

What time is check-in at Renaissance Johor Bahru Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Renaissance Johor Bahru Hotel?

Free parking is not available at this hotel. Self parking is available for MYR 5 per day, and valet parking for MYR 30 per day.

Does Renaissance Johor Bahru Hotel have a pool?

Renaissance Johor Bahru Hotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:30 AM to 9:00 PM.

Does Renaissance Johor Bahru Hotel have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, brunch, and happy hour.

Does Renaissance Johor Bahru Hotel have a spa?

There are no spa services available at this hotel.

How close is Renaissance Johor Bahru Hotel to downtown Masai?

Renaissance Johor Bahru Hotel is 2.6 mi away from Masai.

Renaissance Johor Bahru Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ivy

Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!!

Happy experience with an early check in given without me needing to request for it at 1030am. Comfortable room
Stayed 1 night in Apr 2025

10/10 Excellent

Azlina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast spread. The room is spacious and the bed was comfortable. We just find the bathroom glass door a bit weird. It is difficult to open from inside.
Stayed 1 night in Mar 2025

8/10 Good

Kavita

Liked: Staff & service
Disliked: Property conditions & facilities
I liked the lighting in my room. It was soothing and was clear and I could dress and do my make-up whilst working on my laptop too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Stayed 1 night in Jan 2025

10/10 Excellent

Faidzal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast spread is one of the best in JB. Room is comfortable too but could use some in-room scent to elevate the experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Vozza

Stayed 1 night in Jan 2025

8/10 Good

Bao Ru

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Rajesh

Liked: Cleanliness
Disliked: Staff & service
Best place to stay if only for 1-2 days
Stayed 2 nights in Feb 2025

8/10 Good

Magdalene

Stayed 1 night in Jan 2025

10/10 Excellent

Le Guek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My love for Renaissance Hotel

Comfy in all areas, staff are friendly and efficient plus welcoming. Parking is convenient and I just love this hotel. Have been staying here during business trips and family trips. Ambient is great and have arrays of variety of choices. I used to purchase the membership vouchers, however I stopped due to benefits are not as attractive as it used to be😊
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen Suja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy, safe and good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Yen Ping

Liked: Cleanliness
Nice room and service
Stayed 1 night in Jan 2025

8/10 Good

Boon

Stayed 1 night in Jan 2025

10/10 Excellent

Tang

Liked: Cleanliness, amenities
Gd
Stayed 1 night in Dec 2024

10/10 Excellent

Wei Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daren

Stayed 1 night in Jan 2025

8/10 Good

Mohamed Afifee Endra

Stayed 2 nights in Jan 2025

8/10 Good

stephen

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay

The experience was good but could have been excellent. Here’s why: I had initially wanted to extend my stay for another night but she was unable to give me the room rate for the next day. She said the hotel room rates fluctuate daily and asked me to check again the next day. While I understood room rates fluctuate, I am quite surprised that hotel front desk staffs do not have access to the room rates prior. This is the first time a front desk staff is unable to tell me the room rate for extension of my stay in any hotel. If I check the hotel website, it will be able to give me a rate for rooms booked months in advance. The same staff have knowledge that our rooms come with breakfast (she repeated that to me when during checkin) but did not inform us the time and location where breakfast is served. We were also not informed about how to log into the hotel room wifi. I had to figure it out myself to realise there was no password required. I don’t think the front desk staffs should take for granted that hotel guests know these information without being informed. For the lack of initiative of the staffs, I decided not to extend my stay. Concierge- we had to validate our car park coupon. I was waiting in front of the concierge for a while. A lady who looked liked the front desk manager took a look at us and walked away, not asking if we need any help. Another example of the hotel staff lacking initiative.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and very clean hotel

Staycations to celebrate the end of 2024. Located at the busy street of permas Jaya. Helpful staff that made the stay so relaxing and smooth
Stayed 1 night in Dec 2024

10/10 Excellent

Aileen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at this property. We love that the location is convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute JB stay

Last minute decided to stay for a night after having great seafood and shopping, first time stay at this hotel and definitely will come back again. Great service provided and allow us to extend check out.
Stayed 1 night in Dec 2024