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3.7 out of 5
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See all 18 travelocity Reviews

"Room initially had musty smell " More

By a verified traveler on Fri 22 Jul 2022

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Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$76* Per night/room Apr 28 - Apr 29

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Hagerstown by I-81 ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Hagerstown by I-81

Everyone (12) Couples (3) Family (5)
5 out of 5

Posted by on Sep 5, 2023

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Comment from Hotel Management

Sep 26, 2023 by Manager

Hello david,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

3 out of 5
Room initially had musty smell

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 23, 2022 by Manager

Hello ROBERT, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

5 out of 5

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 28, 2021 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

5 out of 5
Good location, very helpful staff, price very good, comfortable room

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 19, 2019 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4 out of 5
Bright outdoor lights directly in our window. Doesn't need to be that bright.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Nov 20, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

5 out of 5
We travel thru this area every 2-3 months and will now always stay here. Rick is one of the nicest most accommodating people we have ever dealt with and we travel a lot for both business and pleasure. Everyone is wonderful but Rick is who we see most often. It's in a Great location and easy on off the Highway.

Posted by , from VA on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

3 out of 5
I didnt like the "free" breakfast. There was very limited food and no coffee or juice. We had an issue with the toilet but rather than sending maintence to see why it wouldnt flush, they told us to come to front desk and get a plunger so we can take care of it.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by Manager

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast and front desk. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

5 out of 5
Spotless and clean. Everything was there you needed

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 12, 2019 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 13, 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

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