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Best Western Pioneer Inn & Suites

2.5-star property
2210 West Street S, Grinnell, IA 1-855-201-7819

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3.7 out of 5
Good!
See all 14 Travelocity Reviews

"Especially helpful staff.It made me feel like they had rolled out the red carpet. " More

By a verified traveler on Tue 23 Oct 2018

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Grinnell hotel

In Grinnell

Within 6 miles (10 km) of this Grinnell hotel, you'll find Central Park and UnityPoint Health - Grinnell Regional Medical Center. Faulconer Gallery and Grinnell College are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 58 guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Cable TV, DVD players, and minibars are also available. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Apr 19 - Apr 20

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Pioneer Inn & Suites ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Pioneer Inn & Suites

Everyone (6)
5 out of 5
Especially helpful staff.It made me feel like they had rolled out the red carpet.

Posted by , from Redding, IA on Oct 23, 2018

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4 out of 5

Needed a room

Nice accommodations, comfortable bed and linens, free full breakfast was acceptable but generic, staff was courteous and friendly, overall a pleasant experience!

Posted by on Nov 29, 2017

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5 out of 5

Clean, comfortable, and recently remodeled.

Pros: Everything.
Very nice property! Close to the Interstate and close to shopping and restaurants. Very clean, comfortable, and quiet!

Posted by , from Southwest Iowa on Aug 23, 2016

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2 out of 5
breakfast was terrible and wasn't being manned had to go to the front desk and tell them items were out multiple times (coffee, silverware, waffle batter etc) and each time i went I would get the why you bothering me look as I would have to ring the bell for service as they were hiding in the back office.

Posted by on Jul 19, 2016

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3 out of 5

Nice place to open a motel

Pros: Location, although there are several motels in the area, the price was right.
Cons: Cleaning
Location: I was there for a reunion with family. My Grandparents and parents lived in this area for many years.
The hotel does not have an elevator and I was given a room in the adjacent building to the main building on the 4th floor. Very difficult to climb stairs and carry luggage. The steps were carpeted and very dirty. I mentioned this to the desk clerk and she said they were in the process of updating and it was very difficult to keep everything clean. I was there four days and the steps were not vacuumed during that time. My room needed vacuumed and was not done during my stay. The bathroom floor was not clean, and had the usual hair in the corners. I did receive clean towels daily and my bed was made. Needless to say, I was only in my room for sleeping so was able to overlook the lack of cleanliness. Residents of Grinnell mentioned to me that the motel used the renovation excuse on a regular basis for their lack of upkeep. Seems renovations have been going on for years.

Posted by , from Milwaukee WI on Jun 27, 2016

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2 out of 5

Overnight Stay

Evening front desk employee was friendly. Room was clean but dark and outdated. Bathroom had clogged shower. Exercise room had broken equipment.

Posted by on Sep 11, 2015

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5 out of 5

home away form home!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
best of the best hotel in town, we love to stay this hotel when we back to home.

Posted by , from Rockford, IL, USA on Oct 31, 2011

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2 out of 5

Bad Experience

Our room was not ready when we checked in. Apparently, in their haste to get the room ready for us they saved time by not changing the sheets from the previous occupants. When we were ready to retire for the night, we turned back the bed to find several piles of used tissue in the bed. No one answered the phone at the front desk so I walked down there to find the desk clerk sound asleep on the couch. I found the laundry room, helped myself to clean bedding and we remade the bed ourselves. The manager was supposed to come in and speak to us the next day but we never did see her. They told us they would "adjust our bill" but would only take $* f.

Posted by on Oct 22, 2010

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3 out of 5

smelly but serviceable

Our nonsmoking room and the hallway outside were thick with the artificial smell of air freshener and stale smoke. But the breakfast was nice and the staff friendly. I might say the place is okay for one night, but why?

Posted by on Sep 5, 2010

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1 out of 5

Worst hotel ever!!!

We reserved a 2 night stay online at this hotel. When we checked in, everything was fine. The next day when we arrived back at the hotel, all of our belongings were thrown in trash bags as if we were criminals. They broke my husbands Ray Ban sunglasses, threw my daughters pageant clothes in with an open gel bottle and cold items from the fridge. Somehow the hotel canceled our second night at the hotel. The hotel said that they were sorry and that was the best they could do. I will NEVER go back to this hotel and if you are considering staying there, I would think twice.

Posted by on Jun 19, 2009

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About the Best Western Pioneer Inn & Suites

Location 2210 West Street S, Grinnell, IA 50112

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Pioneer Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Best Western Pioneer Inn & Suites also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Self parking is free. This Grinnell hotel is smoke free.

  • 58 guestrooms or units
  • Full breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Computer for guest use
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Des Moines International Airport (DSM) (90.8 km / 56.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Pioneer Inn & Suites offers 58 air-conditioned accommodations with DVD players and minibars. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. This Grinnell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Pioneer Inn
  • BEST WESTERN PLUS Pioneer Grinnell
  • BEST WESTERN PLUS Pioneer Inn
  • BEST WESTERN PLUS Pioneer Inn Grinnell
  • Best Western Pioneer Inn Grinnell
  • Best Western Pioneer Grinnell
  • Grinnell Best Western
  • BEST WESTERN Pioneer Inn & Suites Grinnell, Iowa
  • Best Western Grinnell
  • Best Pioneer & Suites Grinnell
  • Best Western Pioneer Inn & Suites Hotel
  • Best Western Pioneer Inn & Suites Grinnell
  • Best Western Pioneer Inn & Suites Hotel Grinnell

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.