Verified
4/10 Poor
Sandra Yunhong
Jun 20, 2026
Disliked: Check-in, communication, listing accuracy
It is very bad experience! The check in time start at 11 am, we arrived 14:30, then nobody in reception and the note on the door said close until 15:30, we wait until 15:30, still nobody there! I called and the one answering the phone said to me to send someone, but no one arrived until 16:30 if I remember right. When we checked in, the bed for child was not made ready, we need to make it by ourselves. No towels for child, no extra toilet paper except half on the rack, I did need to go and asked it for! And no cafe or tea in the apartment. The pool closed at 19:00 so no one can get any relaxing enjoyable time in the evening either and not open until 10 am! That is not all! Early in the morning knocked the door and told me the check out time is ten o’clock in the morning and we bedded to leave! Most of the apartments in this place were empty, almost no one! But still not willing to give us some times to enjoy the breakfast and relaxing! Really not good! And it is not a really enjoyable place for family! And the location, is outside of a small town, beaches are not so clean, very few terrible bar or restaurants, not clean either. we were not able to enjoy to stay there either. The rate for the apartment is high for such locations and no services!
Sandra Yunhong
Stayed 2 nights in Jun 2026