6/10 Aceptable
Nancy S., south carolina
12 nov. 2025
Le gustó: Limpieza
The apartment presented well and is true to the pictures. The apartment is probably best for one couple or a family as the rooms and baths are not equal and there is not a great deal of privacy as the glass wall shower is open to the living space and the second bedroom's pocket door does not close fully. The courtyard is lovely. Communication was good prior to our stay through check in but fell apart when we made a request for additional towels. We were provided with one bath towel per adult for our entire stay and one bathmat for two bathrooms. I requested a handtowel for the sinks to use after using the toilet facilities and was told that only one towel is provided. I could not seem to communicate the fact that both bathrooms were not fully equipped and my emails remained unanswered. The sheet in the second bedroom were not clean though they appeared to have been laundered. A sticky residue that could be picked off was in several areas. My request for a call about that matter to get a different sheet was not answered. I dont believe we should be expected to launder a sheet and wait for it to dry naturally . A very musty smell permeated the second bedroom throughout our stay and I dicovered a pile of wet towels shoved under the bed when we were packing to leave. Much can be forgiven with good communication . Do to the response to what we felt were simple requests, I would not stay in this unit again.
Nancy S.
Se hospedó 3 noches en noviembre de 2025