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Mardiva Otel

Mardin hotel in Artuklu area

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Photo gallery for Mardiva Otel

A swimming pool with a starry ceiling, lounge chairs, and a modern architectural design.
A hotel room with a wooden headboard, a bedside table with a lamp, a phone, and a cup.
A modern kitchen with a marble countertop, stainless steel appliances, and a green wall.
A modern lobby with a marble floor, a staircase with crystal railings, and a green-lit wall.
A hot tub with wooden flooring and candles.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Nur Mah., Vali Ozan Bulvari No:131, Artuklu, Mardin, Mardin, 47060
  • Place, Mardian Mall AVM
    ‪6 min drive‬
  • Place, Mardin Sanat Merkezi
    ‪7 min drive‬
  • Place, Kasımiye Medresesi
    ‪9 min drive‬
  • Airport, Mardin (MQM)
    ‪18 min drive‬

Room options

View all photos for Standard Room 1

A hotel room with a wooden headboard, a bedside table with a lamp, a phone, and a cup.

Standard Room 1

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Standard Room 3

A hotel room with two beds, a desk, and a wardrobe.

Standard Room 3

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Large Twin Bed

View all photos for Suite

A neatly made bed with white and maroon pillows, a rolled-up magazine, and scattered rose petals.

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Mardin

Artuklu stay.A stay at this Artuklu hotel places you within 3 miles (5 km) of Mardin Sanat Merkezi and 6 miles (10 km) of Mardian Mall AVM. Kirklar Kilisesi and Latifiye Mosque are also within 6 miles (10 km).

What's nearby

  • Mardian Mall AVM - 6 min drive - 4.9 miles
  • Mardin Sanat Merkezi - 7 min drive - 3.6 miles
  • Mardin Museum - 8 min drive - 6.7 miles
  • Mardin Castle - 9 min drive - 6.9 miles
  • Kasımiye Medresesi - 9 min drive - 5.8 miles

Getting around

  • Mardin Station - 13 min drive
  • Mardin (MQM) - 23 min drive

Restaurants

  • ‪Arabica - ‬3 min drive
  • ‪Ali Baba Restaurant - ‬4 min drive
  • ‪Ose Restaurant - ‬3 min drive
  • ‪O&A House - ‬4 min drive
  • ‪Camelya Cafe - ‬3 min drive

About this property

Mardiva Otel

Mardin hotel in Artuklu area
Mardiva Otel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi.

Mardiva Otel also features a garden, coffee/tea in a common area, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Mardin hotel.

  • 58 guestrooms or units
  • 2 coffee shops
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Garden
  • Elevator
  • Smoking in designated areas
  • Dining venue
Mardiva Otel offers 58 air-conditioned accommodations with slippers and hair dryers. 55-cm LCD televisions come with cable channels. This Mardin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of TRY 80
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-cm LCD TV with cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Slippers

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 5 2026 to December 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mardiva Otel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 200.0 per day.
  • Cribs (infant beds) are available for TRY 150.0 per day.

Property payment types

  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: TRY 150.0 per day
  • Rollaway bed fee: TRY 200.0 per day
  • Hosted evening meal: TRY 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 21352

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Mardiva Otel.

Property is also known as

Mardiva Resort Hotel Hotel
Mardiva Resort Hotel Mardin
Mardiva Resort Hotel Hotel Mardin
Mardiva Otel Hotel
Mardiva Otel Mardin
Mardiva Resort Hotel
Mardiva Otel Hotel Mardin

Frequently asked questions

How close is Mardiva Otel to the airport?

Mardiva Otel is 11.4 mi (23-min drive) away from the Mardin (MQM) airport, the closest popular airport to the property.

Does Mardiva Otel have an airport shuttle?

Airport shuttle services are not available at Mardiva Otel.

Does Mardiva Otel offer free breakfast?

Mardiva Otel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Mardiva Otel?

No, there is no casino at this hotel.

What time is check-in at Mardiva Otel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mardiva Otel?

This hotel offers free self parking.

Does Mardiva Otel have a pool?

Mardiva Otel features an indoor pool.

Does Mardiva Otel have a restaurant?

Yes, there is a restaurant on site.

Does Mardiva Otel have a spa?

There are no spa services available at this hotel.

How close is Mardiva Otel to downtown Mardin?

Mardiva Otel is 4.3 mi away from Mardin.

Mardiva Otel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 210 reviews
Rating 8 - Good. 53 out of 210 reviews
Rating 6 - Okay. 14 out of 210 reviews
Rating 4 - Poor. 17 out of 210 reviews
Rating 2 - Terrible. 12 out of 210 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
No english speaking staffs have but very good value for money!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended no complaint.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bra
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Mardiva. The rooms are spacious and beds very comfortable. The staff are very helpful. Buffet Turkish breakfast is included. The indoor sports centre is huge and the heated pool and sauna were spotlessly clean (they have women/men only days). There are minibusses that pass by the hotel every few minutes it seems and a couple go directly to the old city so very convenient even though the hotel is a little out of Mardin city. I would definitely go back and recommend it highly. Great value for the money.
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Disliked: Amenities
Fairly basic. No air conditioning. Noisy at night
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Good price, mediocre service, lame breakfast

The price for the room and the beds were the only good things about our stay. The staff does not speak English at all, not even reception. At the spa the girl there did not understand the words swimming pool or towel, quite bad and impossible to communicate, then afterwards they wanted to charge us for tue swimming cap without telling first about it. The breakfast was Ok, but no coffee at all! Only instant coffee and the coffee machine, Nescafé, which was broken. A real shame since Turkey has very good coffee.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiyat performans çarşıya uzak ama fiyat performans
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herşey iyi güzel ve yerinde tavsiye ederim
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Temiz oda kahvaltı vardı
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memnun kaldık. Personel saygılı ve yardimseverdi.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
herşey çok güzeldi, temiz ferah, kahvaltı da güzeldi
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Şehre biraz uzak ama yeni ve temiz bir otel. Kahvaltı çok güzeldi. Genel olarak çok memnun kaldık.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Müşderi anlayışı ve oda bakımları çok iyi sabah kahvaltı baya iyidi ama kapalı havuzu bize denk gelmedi 2 gece kaldık geldiğimiz gün bakımdaydı bir sonra ki gün bayanlarında kullanamadık
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Odalar temiz ve sessizdi bize göre . Spor salonu ve yüzme havuzu deneyimim çok güzeldi. İkisi de iyi ve temizdi
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Çalışanlar güleryüzlü değildi odaların izalasyonu kötüydü
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Temiz ve konforlu. Mardine tekrar gitsem yine tercih ederim
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her şey harikaydı çok memnun kaldım
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tam fiyat performans oteli bir sonraki gidişimizde yine ilk tercihimiz olacak çok teşekkürler
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otelin konumu temizliği çalışanların ilgisi iyi ve güzel di.odalar ferah kullanışlı.kahvaltı mükemmel derece de güzel di.çok beğendik tekrar gelmek konaklamak isteriz.teşekkürler
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Odalar da söylenmesine rağmen su yoktu mini bar ücertli olmına rağmen boştu bunlar dışında otel çok temiz ve güzel
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Merkeze yakın gayet düzgün bir yer biz çok memnun kaldık
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Otel karşılama ve temizlik elemanlarından sınıfta kalır. Ama yönetim sorunlara ciddi bir şekilde eğilip çözüyor.misafir dostu. Ve en mükemmel özelliği fitnes. Süper makinalar var . Hanımlar la dönüşümlü kullanılan kapalı havuz, hamam ve sauna var. Hepsi çok bakımlı ve temizdi.
Stayed 1 night in Apr 2026