Find a Hotel in Marathon Shores

"WiFi was not available because we booked through Expedia and don’t book directly"

"The resort itself is beautiful and well-maintained, with great amenities and a relaxing atmosphere—but unfortunately, our experience was significantly impacted by ongoing service issues. Housekeeping appeared to be severely understaffed. Over the course of several days, our room was not serviced despite repeated requests. Each time we reached out, we were assured that our room would be prioritized, but that never actually happened. It became frustrating having to continually follow up without seeing any results. In addition, we had a broken bathroom door that went unrepaired for most of our stay. We reported it early on, but it wasn’t addressed until the final night, which made it more of an inconvenience than something that was ever truly resolved. It wasn’t until we considered checking out early that we were finally able to speak with a manager. To his credit, he was professional, transparent, and genuinely apologetic. He acknowledged the issues and did what he could to make things right—but by that point, it was our last night, so the impact was limited. Overall, while the property itself is very nice, the lack of consistent housekeeping and delayed maintenance response detracted from our experience. By the end of the stay, we were honestly ready to leave."

"Ants all over the room that got into our luggage. We paid for an ocean view but it was not an ocean view. "

"Room was clean but room and furnishings were old, run down, and uncomfortable. Metal bed frame had rusted hardware, refrigerator didn’t work, tiny sink in bathroom had virtually no water pressure. Room was way too small for the price. Attractive view of coconut palms and Florida Bay from the room and nice sunset views. Overall needs a major remodel in my opinion. Air conditioning was noisy and because the room was so small, it was either too cold or off, which almost instantly made it too hot. Shower pressure was also too low. Hotel staff were friendly and caring. Ongoing construction of a new pool bar should have been disclosed before spending over $300/night. Not great but not a terrible experience, hence the 3-star review."

"Did not have laundry or peps."

"The room was clean, all staff was friendly, lots of shopping close by, the food at the restaurant was delicious. Would stay there again!"