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3.9 out of 5
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See all 14 travelocity Reviews

"The pool was closed and there are few places to eat around the area but everything else was excellent. " More

By a verified traveler on Wed 06 Jul 2022

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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max
$117* Per night/room Jun 8 - Jun 9

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Executive Inn ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Executive Inn

Everyone (5) Couples (1) Family (3)
1 out of 5
The hotel was awful. Will never go again.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 24, 2022 by Aarti Patel- Hotel Manager

Dear Dena,Thank you very much for your comments, we appreciate all constructive feedback from our guest. We apologize, we did not meet your expectations. We will endeavor to attend to all your comments and complaints as soon as reported during your stay as we have 24 hrs. front desk for your assistance. In your case we have no complaint or notes on file -In our defense, if the problem is not reported -we can not fix it. Hotel deserve fair opportunity solve the issue in your presence if has been reported.

2 out of 5

Posted by on Aug 21, 2022

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1 out of 5
I booked on Travelocity for $418.92 for two nights. When we checked out they said all is good, room is paid for and then I had a surprise $150 debit card charge when I got home. There was no damage, no smoking, no pets in our room. Still waiting on call from a manager.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 24, 2022 by Aarti Patel- Hotel Manager

Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am sure your bank must have release the incidental authorization. If not please send me your end of the month official bank statement showing the charges. we will refund it. We explain and show the notice posted at front desk to each and every guests who are using debit and credit how it works. In order to provide you nice, comfy clean and damage free room with best possible rate we must have refundable deposit - if we do not find any damage to furniture and linen as everything is very expensive . We will release that deposit upon your check out. If you use debit/credit card its up to your bank how soon they will put that back on your card. we always suggest to pay Incidental with cash as front desk will check your room in your presence and if nothing is damage you get your cash back at your check out time. Thank you again for the review, It will be helpful to many review readers to understanding how Incidentals deposit works at the Hotel.

5 out of 5
The pool was closed and there are few places to eat around the area but everything else was excellent.

Posted by , from Groton on Jul 6, 2022

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Comment from Hotel Management

Jul 24, 2022 by Aarti Patel- Hotel Manager

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5 out of 5
Friendly staff, entrance, lobby and room were all clean.

Posted by on Apr 23, 2022

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Comment from Hotel Management

Jun 13, 2022 by Aarti Patel- Hotel Manager

Dear Toni, Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

5 out of 5
Check in was smooth. Super friendly and accommodating.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Aarti Patel -Hotel Manager

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a totally unique experience, as your health and safety remain paramount to us as we are committed to provide superior guest services and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,

5 out of 5
All fine but the breakfast selections could be better.

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 9, 2020 by Aarti Patel

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay. We will endeavor to attend to all your comments in order to provide superior guest services and I’m looking forward to having you again as a guest in our hotel. Please contact hotel directly at 419-768-2378 for your future reservation assistance.

4 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Nov 23, 2019 by Aarti Patel

Thank you for posting a review for your recent stay with Best Western Executive Inn. I hope you will have a repeated stay with us as we look forward to welcoming you again to the Best Western Executive Inn, soon.

5 out of 5

Stayed again

Found this hotel on our way late at night. We liked it so well, especially with the discount from Travelocity , we stayed there again on our way back through.

Posted by , from kentucky on Dec 29, 2017

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5 out of 5

Lovely hotel

This is a nice little hotel, very clean and comfortable. The beds were comfy and I was glad there was a microwave and fridge in the room. I wish the pool had stayed open longer, but I guess Labor Day is the official pool closing day everywhere except Florida.

Posted by on Sep 10, 2015

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