Aircon doesn't work. Reception doesn't answer calls. I had to go all the way down to the lobby just to ask for additional pillow which has an additional payment btw. Has hot shower but almost no water flowing. All appliances has loose sockets thay they'd just fall off when plugged in (lamp, ref, water heater, etc.). Very thin walls that I could even hear the other room as well as the hallway. Disappointing!