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5.0 out of 5

"Superb. Dining experience was great at the restaurant and in room. " More

By a verified traveler on Mon 21 Dec 2015

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Hotel Description

Family-friendly 5-star hotel near SM Mall of Asia

Heart of Manila

Within a 15-minute walk of this Malate hotel, you'll find Manila Bay and Robinson's Place. Manila Zoo and Baywalk are also within half a mile (1 km).

Dining options, 2 bars/lounges

This luxury hotel includes 5 restaurants, an outdoor pool, and A 24-hour gym. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 236 guestrooms also offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include free wired Internet and minibars.

Deluxe Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$78* Per night/room Dec 23 - Dec 24

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Manila Bay ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Manila Bay

Business (1)
5 out of 5
Pros: Service was excellent. HONESTY!!!!!Foremost.
Cons: I upgraded our room from Superior King Rm 1121 to Executive Suite 1111 wher position of the toilet is awkward.Legroom is 11" only between toilet &wall
Location: shopping,massage,church, walk along the bay.
Superb. Dining experience was great at the restaurant and in room.

Posted by on Dec 21, 2015

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Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Sheraton Manila Bay offers its guests a children's pool, an outdoor pool, and a 24-hour health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Sheraton Manila Bay. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Manila hotel.

  • 1 building
  • 236 guestrooms or units
  • 21 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 1997
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Manila Paco Station (2 km / 1.2 mi)
  • Metro station: Pedro Gil LRT Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Manila Bay offers 236 accommodations with DVD players and minibars. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:30 AM.

Pacific Lounge - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

  • Golfing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2152.5 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Manila Bay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1250 for adults and PHP 625 for children (approximately)
  • Airport shuttle fee: PHP 1150 per vehicle (one way)
  • Self parking fee: PHP 300 per day
  • Rollaway bed fee: PHP 2152.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manila Pacific
  • Manila Pan Pacific
  • Pacific Manila
  • Pan Pacific Hotel Manila
  • Pan Pacific Manila
  • Pan Pacific Manila Hotel Manila
  • Pan Pacific Manila Hotel
  • Sheraton Manila Bay Hotel
  • Sheraton Manila Bay Manila
  • Sheraton Manila Bay Hotel Manila

You should know

  • Sheraton Manila Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.