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4.3 out of 5

"The hotel staff made sure that I would have a great time and stress free stay. " More

By Aika, from Toronto, ON, Canada on Mon 02 Apr 2012

Hotel Description

4-star hotel near Robinsons Galleria Mall, connected to a shopping center

City center retreat

A stay at this Ortigas Center hotel places you steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. SM Megamall and Greenhills Shopping Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking, a coffee shop, and limo/town car service are also offered.

Soaking tubs, free WiFi

The 285 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include deep soaking bathtubs, minibars, and LCD TVs with cable channels.

Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 6 Max

Executive Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Holiday Inn Manila Galleria, an IHG Hotel ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Manila Galleria, an IHG Hotel

Everyone (1)
5 out of 5

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 17, 2019 by Luisito II B. QCI Manager

Dear Valued Guest, Thank you so much for your amazing review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We greatly value your feedback. We hope you will visit us again. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

5 out of 5

very friendly staff

Pros: Close restaurants, Quiet
Cons: No free Internet
VERY CLEAN ROOM,GOOD VIEW OF THE CITY,WALKING DISTANCE TO THE MALL AND RESTAURANTS.

Posted by , from LA,CA. on Feb 23, 2012

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5 out of 5

Very good place to stay

Pros: Free Internet, Quiet
Holiday Inn Manila Galleria is a practical hotel and the staff is very accommodating. I would still go consider staying in this hotel since the experience I had was very good. My only comment is the free bottled waters they provide. They can better improve it by not serving the smallest bottle size.

Posted by on Feb 4, 2012

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4 out of 5

Awesome stay

Pros: Close restaurants, Quiet, connects to robinson's mall
Cons: No free Internet, no free wifi
stayed here for 9 nine days with over 50 members of my basketball team and it was a pleasant stay with friendly staff and convenient entrances to the mall which has a movie theatre, supermarket, shopping mall, MANY restaurants just to name a few...minutes away from malls and entertainment

Posted by , from Guam on Jan 25, 2012

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1 out of 5

Direct access to Robinson's Mall!

Cons: No free Internet
It's pretty cool, this hotel offers direct access to the Robinson's Mall. The Robinsons Mall offers a food court on the ground floor, banks, shops a large supermarket and lots of restaurants. The hotel is also just a few minutes from Ayala center by MRT. Lot's of taxi's at all hours and I didn't feel to far away from the entertainment. If this isn't enough, two big malls are about 5 minutes away. The hotel it self is a disappointment. Dated furniture, dull gray carpeting in rooms and a distinct musky odor is present in two rooms I stayed in. Toilets are slow to flush. The good news is, there is always a Manager on duty to address your concerns. The staff are pretty cool, although you should open the door to the lobby yourself. If your looking for value, look somewhere else.

Posted by , from Los Angeles, CA, USA on Jan 18, 2012

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4 out of 5

A safe place to rest

Pros: Close restaurants, Quiet
Cons: No free Internet
The hotel is convenient to a shopping mall that contains a supermarket, movie cinema and giant food court. The staff is friendly. On the downside, it is a good distance from the airport, meaning cab fare is quite expensive. Overall it is a great place, very clean, with great service. However I feel it is a bit overpriced when it's all said and done, considering you have to pay extra for internet, and drinks and snacks from your minibar and way overpriced, there is no free breakfast.

Posted by , from Paju-si, Gyeonggi-do, South Korea on Nov 16, 2011

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5 out of 5

There is nothing more welcoming than being greeted by name

Pros: Close restaurants, Quiet, the staff
Cons: No free Internet
Wow, the service was fantastic. By the second day of my 8 day trip, the staff was greeting me by name -- at the front desk, by the bell hops, by the waiters in the restaurant. They really make you feel welcome, appreciated, and a friend.

Posted by , from Knoxville, TN on Nov 16, 2011

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5 out of 5

Very friendly and helpful staff, comfortable and spacious room.

Pros: Close restaurants, Quiet, connected to shopping mall
We have been staying at this hotel twice yearly for the past 8yrs. In the past I would have rated the hotel at a 3+/4 with small touches here and there that could have been better.But due to the hotel being connected to the shopping mall that is the plus that always kept us coming back.However, the hotel was since our last stay upgraded in many ways that definately pushed them into the 5 range.Toiletries are all natural and work really well, shower heads were upgraded, and shower curtain rod in curved out so that the curtain doesn't stick to you when you're in the shower.Bed sheets are nice quality and the desk in the room has an office chair which makes using the desk alot more comfortable.Hotel staff has always been great.Very friendly and accomodating, willing to help out with any questions you may have.Can't ask for a better location.Easy access to everything, connected to a big mall so anything/everything you could need is literally downstairs.

Posted by , from Sunnyvale,CA on Aug 21, 2011

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5 out of 5

GREAT PLACE

Pros: Close restaurants, Quiet
CLOSE TO EVERYTHING- NEVER A PROBLEM--STAYED SEVERAL TIMES AND WILL AGAIN

Posted by , from FLORIDA on Apr 12, 2011

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4 out of 5

The staff were very good, hotel is in good location and clean.

Pros: Close restaurants, close to shopping mall
Cons: No free Internet, breakfast is expensive
The entire staff of the hotel were very friendly, helpful, courteous and very accommodating. Have a good view of the city from where we were. The best part of the hotel we like is it's adjacent to the mall. You don't have to go very far to do your shopping.

Posted by , from Chino Hills,California on Apr 12, 2011

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About the Holiday Inn Manila Galleria, an IHG Hotel

Location 1 Asia Development Bank Avenue, Pasig, Manila 1655

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 2907 square feet (270 square meters). A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Manila Galleria, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Pasig hotel.

  • 285 guestrooms or units
  • 29 levels
  • 2907 sq ft of conference space
  • 270 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Ninoy Aquino Intl. Airport (MNL) (13.8 km / 8.6 mi)
  • Train station: Manila Santa Mesa Station (7.7 km / 4.8 mi)
  • Metro station: Ortigas Avenue Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Holiday Inn Manila Galleria, an IHG Hotel offers 285 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Fab Restaurant - This restaurant serves breakfast, lunch, and dinner.

Bar One - Onsite bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1840.50 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1170 per person (approximately)
  • Airport shuttle fee: PHP 1628 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PHP 1840.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galleria Holiday Inn
  • Galleria Manila
  • Holiday Inn Galleria
  • Holiday Inn Manila
  • Holiday Inn Manila Galleria
  • Holiday Inn Manila Galleria Hotel
  • Holiday Inn Manila Galleria Hotel Pasig
  • Holiday Inn Manila Galleria Pasig
  • Manila Galleria
  • Manila Galleria Holiday Inn
  • Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
  • Manila Holiday Inn
  • Manila Galleria, An Ihg
  • Holiday Inn Manila Galleria
  • Holiday Inn Manila Galleria, an IHG Hotel Hotel
  • Holiday Inn Manila Galleria, an IHG Hotel Pasig
  • Holiday Inn Manila Galleria, an IHG Hotel Hotel Pasig

You should know

  • Holiday Inn Manila Galleria, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.