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Holiday Inn Manila Galleria, an IHG Hotel

4-star property
1 Asia Development Bank Avenue, Pasig, Manila 1-855-201-7819
4.4 out of 5
Excellent!
See all 28 travelocity Reviews

"The best aspect of this visit was the staff hands down. I was blown away by how friendly and absolutely helpful the staff was with any of our needs. ... " More

By a verified traveler on Mon 19 Sep 2022

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Hotel Description

4-star hotel near Robinsons Galleria Mall, connected to a shopping center

City center retreat

A stay at this Ortigas Center hotel places you steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. Also, SM Megamall is within half a mile (1 km) and Greenhills Shopping Center is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking, a coffee shop, and limo/town car service are also offered.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Oct 2 - Oct 3

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Manila Galleria, an IHG Hotel ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Manila Galleria, an IHG Hotel

Everyone (1) Family (2)
5 out of 5
The best aspect of this visit was the staff hands down. I was blown away by how friendly and absolutely helpful the staff was with any of our needs. The property is also connected direct to a vary large mall with quick access to tons of restaurants. I was made to feel right at home during my entire stay. I will be back :)

Posted by , from Chicago on Sep 19, 2022

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5 out of 5
So far the staff and cleanliness are my favorite aspects of the property. Haven’t see it all just yet to have an opinion on all of them amenities.

Posted by , from Chicago on Sep 2, 2022

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Comment from Hotel Management

Sep 3, 2022 by Jan Jeff

Dear Ralph! Thanks a lot for your review. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon!

5 out of 5

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 17, 2019 by Luisito II B. QCI Manager

Dear Valued Guest, Thank you so much for your amazing review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We greatly value your feedback. We hope you will visit us again. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

5 out of 5

very friendly staff

Pros: Close restaurants, Quiet
Cons: No free Internet
VERY CLEAN ROOM,GOOD VIEW OF THE CITY,WALKING DISTANCE TO THE MALL AND RESTAURANTS.

Posted by , from LA,CA. on Feb 23, 2012

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5 out of 5

Very good place to stay

Pros: Free Internet, Quiet
Holiday Inn Manila Galleria is a practical hotel and the staff is very accommodating. I would still go consider staying in this hotel since the experience I had was very good. My only comment is the free bottled waters they provide. They can better improve it by not serving the smallest bottle size.

Posted by on Feb 4, 2012

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4 out of 5

Awesome stay

Pros: Close restaurants, Quiet, connects to robinson's mall
Cons: No free Internet, no free wifi
stayed here for 9 nine days with over 50 members of my basketball team and it was a pleasant stay with friendly staff and convenient entrances to the mall which has a movie theatre, supermarket, shopping mall, MANY restaurants just to name a few...minutes away from malls and entertainment

Posted by , from Guam on Jan 25, 2012

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1 out of 5

Direct access to Robinson's Mall!

Cons: No free Internet
It's pretty cool, this hotel offers direct access to the Robinson's Mall. The Robinsons Mall offers a food court on the ground floor, banks, shops a large supermarket and lots of restaurants. The hotel is also just a few minutes from Ayala center by MRT. Lot's of taxi's at all hours and I didn't feel to far away from the entertainment. If this isn't enough, two big malls are about 5 minutes away. The hotel it self is a disappointment. Dated furniture, dull gray carpeting in rooms and a distinct musky odor is present in two rooms I stayed in. Toilets are slow to flush. The good news is, there is always a Manager on duty to address your concerns. The staff are pretty cool, although you should open the door to the lobby yourself. If your looking for value, look somewhere else.

Posted by , from Los Angeles, CA, USA on Jan 18, 2012

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4 out of 5

A safe place to rest

Pros: Close restaurants, Quiet
Cons: No free Internet
The hotel is convenient to a shopping mall that contains a supermarket, movie cinema and giant food court. The staff is friendly. On the downside, it is a good distance from the airport, meaning cab fare is quite expensive. Overall it is a great place, very clean, with great service. However I feel it is a bit overpriced when it's all said and done, considering you have to pay extra for internet, and drinks and snacks from your minibar and way overpriced, there is no free breakfast.

Posted by , from Paju-si, Gyeonggi-do, South Korea on Nov 16, 2011

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5 out of 5

There is nothing more welcoming than being greeted by name

Pros: Close restaurants, Quiet, the staff
Cons: No free Internet
Wow, the service was fantastic. By the second day of my 8 day trip, the staff was greeting me by name -- at the front desk, by the bell hops, by the waiters in the restaurant. They really make you feel welcome, appreciated, and a friend.

Posted by , from Knoxville, TN on Nov 16, 2011

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5 out of 5

Very friendly and helpful staff, comfortable and spacious room.

Pros: Close restaurants, Quiet, connected to shopping mall
We have been staying at this hotel twice yearly for the past 8yrs. In the past I would have rated the hotel at a 3+/4 with small touches here and there that could have been better.But due to the hotel being connected to the shopping mall that is the plus that always kept us coming back.However, the hotel was since our last stay upgraded in many ways that definately pushed them into the 5 range.Toiletries are all natural and work really well, shower heads were upgraded, and shower curtain rod in curved out so that the curtain doesn't stick to you when you're in the shower.Bed sheets are nice quality and the desk in the room has an office chair which makes using the desk alot more comfortable.Hotel staff has always been great.Very friendly and accomodating, willing to help out with any questions you may have.Can't ask for a better location.Easy access to everything, connected to a big mall so anything/everything you could need is literally downstairs.

Posted by , from Sunnyvale,CA on Aug 21, 2011

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About the Holiday Inn Manila Galleria, an IHG Hotel

Location 1 Asia Development Bank Avenue, Pasig, Manila 1655

Renovations + Closures

The property will be renovating from June 2 2022 to August 31 2022 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 2907 square feet (270 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Manila Galleria, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Pasig hotel.

  • 285 guestrooms or units
  • 29 levels
  • 2907 sq ft of conference space
  • 270 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Manila Santa Mesa Station (7.7 km / 4.8 mi)
  • Metro station: Ortigas Avenue Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Holiday Inn Manila Galleria, an IHG Hotel offers 285 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Fab Restaurant - This restaurant serves breakfast, lunch, and dinner.

Bar One - Onsite bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Holiday Inn Manila Galleria, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1840.5 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1500 per person (approximately)
  • Airport shuttle fee: PHP 1628 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PHP 1840.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galleria Holiday Inn
  • Galleria Manila
  • Holiday Inn Galleria
  • Holiday Inn Manila
  • Holiday Inn Manila Galleria
  • Holiday Inn Manila Galleria Hotel
  • Holiday Inn Manila Galleria Hotel Pasig
  • Holiday Inn Manila Galleria Pasig
  • Manila Galleria
  • Manila Galleria Holiday Inn
  • Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
  • Manila Holiday Inn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.