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Citizen Hotel

3.0 star property
3-star hotel near Makati Museum

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Photo gallery for Citizen Hotel

Hallway
Hallway
City view from property
Barkada Room | Free WiFi, bed sheets
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
968 Dr Jose P. Rizal Ave, Makati, NCR, 1210
  • Circuit Makati
    ‪19 min walk‬
  • Ayala Center
    ‪3 min drive‬
  • Glorietta Mall
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Queen

Superior Queen | Free WiFi, bed sheets

Superior Queen

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen | Free WiFi, bed sheets

Deluxe Queen

  • 161 sq ft
  • 20 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barkada Room

Barkada Room | Free WiFi, bed sheets

Barkada Room

  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Deluxe Twin

Deluxe Twin | Free WiFi, bed sheets

Deluxe Twin

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Makati

Makati Downtown stay.With a stay at this Makati Downtown hotel, you'll be within half a mile (1 km) of Makati Museum and 2 miles (3 km) of Circuit Makati. Ayala Center and Glorietta Mall are also within 2 miles (3 km).

What's nearby

  • Circuit Makati - 19 min walk - 1.1 miles
  • Ayala Center - 3 min drive - 1.4 miles
  • Greenbelt Shopping Mall - 3 min drive - 1.4 miles
  • Glorietta Mall - 3 min drive - 1.6 miles
  • Bonifacio High Street - 4 min drive - 2.0 miles

Getting around

  • Boni Avenue Station - 2 min drive
  • Gil Puyat Station - 4 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 30 min drive

Restaurants

  • ‪Ha Noi Pho - ‬3 min walk
  • ‪Kanto Freestyle Breakfast - ‬4 min walk
  • Tempus Restaurant
  • ‪Yellow Cab Pizza - ‬5 min walk
  • ‪Friends And Neighbors Restaurant - ‬4 min walk

About this property

Citizen Hotel

3-star hotel near Makati Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Citizen Hotel also features concierge services, a front-desk safe, and an elevator.

This 3-star Makati hotel is smoke free.

  • 32 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Citizen Hotel offers 32 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions come with digital channels.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 500
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Citizen Hotel
Citizen Hotel Makati
Hotel Citizen Hotel Makati
Makati Citizen Hotel Hotel
Citizen Makati
Citizen
Citizen Hotel Hotel
Citizen Hotel Makati
Citizen Hotel Hotel Makati

Frequently asked questions

How close is Citizen Hotel to the airport?

Citizen Hotel is 6.6 mi (30-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

Does Citizen Hotel have an airport shuttle?

Airport shuttle services are not available at Citizen Hotel.

Does Citizen Hotel offer free breakfast?

Citizen Hotel does not offer free breakfast.

Is there a casino at Citizen Hotel?

No, there is no casino at this hotel, but Casino Filipino (7-min drive) and Newport World Resorts (9-min drive) are nearby.

What time is check-in at Citizen Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs PHP 500 (subject to availability).

Is there free parking at Citizen Hotel?

Free parking is not available at this hotel.

Does Citizen Hotel have a pool?

Citizen Hotel does not have a pool.

Does Citizen Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Citizen Hotel have a spa?

There are no spa services available at this hotel.

How close is Citizen Hotel to downtown Makati?

Citizen Hotel is 1 mi away from Makati.

Citizen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

percival

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No daily home service and no fridged or hot water for coffee you need to ask the front desk for that first
Stayed 4 nights in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities

Lufet

Awesome
Stayed 1 night in Jun 2024

6/10 Okay

Rosalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The thi.ng I like about this property is so quite They don't have a microwave or electric kettle . They don't have even a complimentary coffee or tea
Stayed 2 nights in Jan 2024

6/10 Okay

luis

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
I like coz its spacious anyway. But there's no table in the room. No telephone. I dont like the front area.
Stayed 3 nights in Feb 2020

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

For the price it’s ok

The street side of the hotel is noisy so ask for a room at the back, clean efficient
Stayed 1 night in Feb 2020

6/10 Okay

Jasmin

Traveled with family
Noisy room. Need an earplug to be able to sleep. I got a room with out a window on the first day. I. Ask for change of room, got it the following day. They dont automatically clean the rooms not unless the guest hang the
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the hotel was always kept clean when I needed house keeping for new towels. I was comfortable there for what I paid for
Stayed 5 nights in Dec 2019

8/10 Good

Darin

Stayed 3 nights in Nov 2019

10/10 Excellent

Scott, Anderson, IN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating this hotel. The room was in excellent condition. The staff was super friendly and very helpful. The restobar attached had a very pleasing atmosphere as well. The staff in the restobar was just as pleasant as the hotel staff. I enjoyed my stay here immensely.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Worst stay ever! Ruined our family staycation!!

This hotel facilities ruined our family staycation! Upon viewing some of the reviews, i blv that the hotel was good because of its good rate. Before checking in, I called the hotel to reserve us a parking as we are bringing our vehicle with us. According to the receptionist, they have alotted parking at the basemate, surprisingly when we arrived around 10pm bec of the heavy traffic from the airport we took about 2 hrs going there! Well, to continue my story, upon arriving, they saw us that our vehicle is a van and told me that they hve no parking for such huge vehicle, they ask me if i can wait until the 3 other cars parked infront were home then we can park. So since the management didnot given me my refund. We choose to stay. I keep on asking them if the parking was available and yes? Fortunately, it became available by 145am the next day. My husbnad choose to stay at the vehicle bec the place looks not safe at all. That was 145am, but before that, i noticed that the ac is leaking, and its very dangerous for a pregnant like me if i got slip on the floor, so i ask if they can fix it. They arrives and maintenance advises to transfer into another room. After an hr of our transfer to another room, i noticed that the ac is bot properly functioning and my son was asking why is so hot! Dammmned!!!! I am very frustrated! Imagine! At 3 am we dont have good sleep bec of their poor! Very poor facilities!! Plus point here are only the staffs. Nothing more nothing less!Think b4 u book
Stayed 1 night in Oct 2019

8/10 Good

Curves, Caloocan

Liked: Cleanliness, staff & service, amenities
The interiors were pleasing and well executed, light fixtures looked amazing, and I’m obsessed with the murals. However, the room didn’t have an actual window other than the one facing a tiny courtyard. A few mirrors would have been helpful. Furniture in common spaces were design-y, trendy and cool however the furniture in the room was a bit lacking. A desk or a coffee table and a chair should do it given the size of the room. Loved that there is a bidet, steady internet connection, and Netflix and Youtube on the tv. Staff was great and helpful.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and the price is just right. Thanks
Stayed 1 night in Sep 2019

8/10 Good

Mckey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel and very poor conditions. Terrible service as well. Will never stay in this hotel again!
Stayed 5 nights in Aug 2019

8/10 Good

She

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's clean but the aircon was under your bed and kinda hot. The bed was not okay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and easy to approach! Thumbs up!
Stayed 1 night in Aug 2019

8/10 Good

Paul Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aircon was noisy
Stayed 1 night in Jul 2019

10/10 Excellent

dangie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new hotel friendly staff and clean

The hotel staff were wonderful, especially the manager who made me feel welcomed and taken care of. Stayed there for a night while in town to watch the lany concert. Hotel is very new and Staff is very friendly and they would try their best to help you. Rooms are very clean and definitely very comfortable.The design is very modern in style,I would highly recommend this Hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Annie Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

❤️ Going back again.

Great place! Brandnew rooms😊
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格も安く建物も部屋も綺麗でWIFIもしっかり繋がりました。難点は冷蔵庫が無い事と部屋によるのかもしれませんが滞在した部屋には窓もありませんでした。立地はブルゴスストリートの北端から徒歩3分くらいのところにありコンビニや飲食店のあるエリアへ行くためには毎回それなりに歩く事となりますが危険を感じる事は無かったです。コスパ重視の方にはオススメです。
Stayed 5 nights in Oct 2019