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Big Hotel Suites

3.0 star property
3-star hotel near SM City Cebu

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Photo gallery for Big Hotel Suites

Exterior
Business Suite | Minibar, in-room safe, free WiFi, bed sheets
Restaurant
Reception
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
A. Seno Street, North Reclamation Area, Mandaue, Cebu, 6014
  • SM City Cebu
    ‪3 min drive‬
  • Ayala Center
    ‪5 min drive‬
  • Waterfront Cebu City Casino
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Suite

Business Suite | Minibar, in-room safe, free WiFi, bed sheets

Business Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, free WiFi, bed sheets

Executive Suite

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Mandaue

Close to airport.Stay at this Mandaue hotel and you'll be within half a mile (1 km) of City Time Square and 2 miles (3 km) of SM City Cebu. Mandaue City Hall and J Centre Mall are also within 2 miles (3 km).

What's nearby

  • City Time Square - 2 min walk - 0.1 miles
  • J Centre Mall - 15 min walk - 0.8 miles
  • SM City Cebu - 3 min drive - 1.6 miles
  • Ayala Center - 5 min drive - 2.1 miles
  • Waterfront Cebu City Casino - 6 min drive - 2.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 22 min drive

Restaurants

  • ‪Street Yard - ‬2 min walk
  • ‪Hukad - ‬2 min walk
  • ‪Big Hotel Kitchen & Bar - ‬1 min walk
  • ‪David's Tea House - ‬1 min walk
  • ‪Cebu‘s Original Lechon Belly - ‬1 min walk

About this property

Big Hotel Suites

3-star hotel near SM City Cebu
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Big Hotel Suites also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Mandaue hotel.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 2016
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Big Hotel Suites offers 50 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 700.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Big Hotel Suites Mandaue
Big Suites Mandaue
Big Hotel Suites Hotel
Big Hotel Suites Mandaue
Big Hotel Suites Hotel Mandaue

Frequently asked questions

How close is Big Hotel Suites to the airport?

Big Hotel Suites is 5.6 mi (22-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

Does Big Hotel Suites have an airport shuttle?

Airport shuttle services are not available at Big Hotel Suites.

Does Big Hotel Suites offer free breakfast?

Big Hotel Suites does not offer free breakfast.

Is there a casino at Big Hotel Suites?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (7-min drive) is nearby.

What time is check-in at Big Hotel Suites?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Big Hotel Suites?

Free parking is not available at this hotel.

Does Big Hotel Suites have a pool?

Big Hotel Suites does not have a pool.

Does Big Hotel Suites have a restaurant?

Yes, there is a restaurant on site.

Does Big Hotel Suites have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Big Hotel Suites to downtown Mandaue?

Big Hotel Suites is 1.2 mi away from Mandaue.

Big Hotel Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 71 reviews
Rating 8 - Good. 27 out of 71 reviews
Rating 6 - Okay. 14 out of 71 reviews
Rating 4 - Poor. 10 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

kenichi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and clean..Right in the middle of restaurants and shopping and less than 30 minutes from the airport.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

KATHERINE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Nerio

Liked: Staff & service, room comfort

Good locations, friendly staff and good food

Amazing
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great place to stay ,good value , close to everything ,Parkmall is straight across the road , the staff are wonderful. All they need to do is put proper little refrigerators in the rooms . Thanks .
Stayed 11 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate hotel in cebu city

Room is big and spacious. Simple furniture and lack of decor. No restaurant onsite. Next to Time Square mall and lots of restaurants and shops in the neighborhood. Please don’t be confused with location of Big Hotel which is less than 5 mins walk distance.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very close to a mall and Time Square. If you are a person who loves to go out at night and drink, Time Square 1&2 is open until 12midnight.
Stayed 1 night in Oct 2018

4/10 Poor

Theresiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BIG Hotel is decieving!!!

no hand towel, toilet seat is broken, room smells seawage, windows not double glaze you can hear cars/motorcycles/trucks honking & other guests talking outside, value for money? DEFINETELY NOT!
Stayed 1 night in Jun 2018

4/10 Poor

kim, sin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Wifi is bad

The wifi is not working, and i have to use my 4G. Telecom is not receiving and unable to use 4G. It is just like a bullet room where no signal can really travel within the room. Bad connection and I have to come out of the room just to use my computer.
Stayed 1 night in Jun 2018

10/10 Excellent

Diomedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room that was given to us had no window view. None was mentioned about this when we selected this room. However, we were moved to another room, upgraded without extra charge...
Stayed 12 nights in May 2018

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it.

Good value for what you pay. Location is perfect nightlife is just around the hotel.

8/10 Good

chaconger, Cabadbaran City, Agusan del Norte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Center of Everything

Entertainment everywhere, hospitals and grocery stores are just a minute from the hotel.
Stayed 2 nights in Feb 2018

10/10 Excellent

rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMENDED IN CEBU CITY AREA

This hotel is convenient to all when you are staying in Cebu City area. Clean, reasonable, comfortable, big room, with coffee maker. surrounded by restaurant and bar. highly recommended.
Stayed 1 night in Dec 2017

8/10 Good

Gary

Liked: Cleanliness, room comfort

Wifi was 5 bars, but didn't work.

I love the location of the hotel. You can always get a taxi and if you don't want to go out in the rain, you don't have too. There are many restaurants and bars including the LIV disco to walk to. But, the wifi didn't work. I got 5 bars, but still it didn't work. Instead I used my GF hotspot instead. If wifi is critical and you don't have a hot spot, then maybe you shouldn't stay here. Trying to book the room you want is difficult. Management plays some game to restrict the room on hotels.com. I am not sure what the goal is for this, but I didn't stay that long this time as I wanted a bigger room with a window and not have to pay a premium price.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

2/10 Terrible

Peter, Darwin NT.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big hotel but small on any comfort.

Hotel staff rude not helpful. Comfort & privacy none you could hear what ever the other guest where doing I mean everything.!!! WFI never working. Dinning the food was cold. Tables not cleaned. If the staff have a problem with Filipino women being married to westerners keep to them selfs have respect for nationalities not matter. As we all are guest in the hotel Equality everybody is equal in my eyes. Big hotel small minded staff....!!! Management needs to take hold & teach there staff respect ..!!!!!!!!!!!!'
Stayed 5 nights in Aug 2017

10/10 Excellent

Daywin, From california USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the restaurant and hospita

Nice hotel cheap and affordable . Near to restaurants, staff are friendly
Stayed 3 nights in Aug 2017

8/10 Good

TAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY GOOD.

The location was good and have alot of restaurants around the area and easy to find food. The shopping mall is also nearby. The room is clean but the only bad is the internet line was slow. Highly recommended can stay in this hotel.
Stayed 3 nights in Aug 2017