6/10 Aceptable
andres
Viaje en grupo, Viaje familiar con niños
7 ene. 2024
No le gustó: Limpieza y condiciones de la propiedad
Everything would have been perfect with our trip; but what ruined if for us was the cleanliness and property condition. Upon arrival, we were greeted by a trash bag at the front entrance that cleaning crew forgot to take and also a heating furnace that did not heat properly; cabin did not heat above 65. When settling and unpacking we found a dirty sock within a bed's sheets; I am guessing cleaning crew did not wash this bed. We had to immediately wash all beds sheets just to be safe. First time we used the jacuzzi, we found a forgotten sport bra top. And the list goes on: Dog poop (by the dining room table) that had not been picked up, a few cockroaches around kitchen area. My reservation clearly stated there were 10 of us, yet there were only 5 bath towels in total. Also a few light bulbs that did not work.
Cleanliness is the most important factor to me on any trip stay. Cabin is in a great location and if kept properly, it is a great cabin. But I can't get past about how dirty it was. We spent over $4,500.00 and for that price this cabin should have been spotless.
andres
Se hospedó 7 noches en diciembre de 2023