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4.7 out of 5

"A wonderful stay. We would highly recommend it and return. " More

By a verified traveler on Mon 15 Dec 2008

Hotel Description

Luxurious romantic hotel with 2 restaurants

In Machu Picchu

Within a 5-minute walk of the hotel, you'll find Historic Sanctuary of Machu Picchu and Temple of the Condor. Huayna Picchu and Butterfly Farm of Machu Picchu are also within 2 miles (3 km).

Award-winning

This hotel features 2 restaurants and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A terrace, a garden, and a snack bar/deli are also on offer.

Free Internet, iPod docks

The 31 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and thoughtful touches like free minibar items and bathrobes. Dryers, iPod docks, and 24-hour room service are also available. Change of towels is available on request.

Standard Room (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$1,050* Per night/room Oct 3 - Oct 4

Deluxe Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room (King Patio)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Twin Patio)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sanctuary Lodge, A Belmond Hotel, Machu Picchu ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Everyone (2)
5 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Marc Yeterian

Dear Guest, Thank you for taking the time to give us your rate in Travelocity community. I’m glad to know that you’ve enjoyed every moment with us. Thank you for your preference Warm regards, Marc Yeterian General Manager

5 out of 5

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 4, 2019 by Marc Yeterian

Dear Guest, Thank you for taking the time to share your rating of Belmond Sanctuary Lodge. Hope we may welcome you back soon and make you feel like at home. Warm regards, Marc Yeterian General Manager

4 out of 5

wonderful

A wonderful stay. We would highly recommend it and return.

Posted by on Dec 15, 2008

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About the Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Location Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Sanctuary Lodge, A Belmond Hotel, Machu Picchu. A complete renovation of Sanctuary Lodge, A Belmond Hotel, Machu Picchu was completed in January 2017. This 5-star Machu Picchu hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1999
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Machu Picchu Station (0.1 km / 0.1 mi)

Room Amenities

Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers 31 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature down comforters. 43-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Machu Picchu hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include free minibar items and safes. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Clothes dryer
  • Separate bedroom
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Tinkuy - This buffet restaurant specializes in international cuisine and serves lunch only. Reservations are required.

Tampu - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tampu Bar - This cocktail bar specializes in Peruvian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.

This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 248.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 31 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) and Belmond Protects (Belmond). This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); COVID-19 Guidelines (WHO); Intertek Cristal (3rd party expert - Global); COVID-19 Guidelines (CDC).

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Sanitary Protocol for Categorized Hotels (Peru)
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Belmond Protects (Belmond)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 35 per person (approximately)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 248.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Machu Picchu
  • Machu Picchu Lodge
  • Machu Picchu Lodge Sanctuary
  • Machu Picchu Sanctuary
  • Machu Picchu Sanctuary Lodge
  • Sanctuary Lodge
  • Sanctuary Lodge Machu Picchu
  • Sanctuary Machu Picchu
  • Sanctuary Machu Picchu Lodge
  • Machu Picchu Sanctuary Hotel
  • Belmond Sanctuary Lodge Machu Picchu
  • Belmond Sanctuary Lodge
  • Belmond Sanctuary Machu Picchu
  • Belmond Sanctuary
  • Belmond Sanctuary Lodge
  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

You should know

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.