Qoya Palace - Machupicchu

Property class: 3
3-star hotel near Aguas Calientes Hot Springs

Choose dates to view prices

Photo gallery for Qoya Palace - Machupicchu

A restaurant with wooden tables and chairs, large windows, and hanging wicker lamps.
The exterior of a hotel with a sign reading "Qoya Palace".
A group of people seated at a table with a mountain view through large windows.
A modern living room with a blue sofa set, a coffee table, and a kitchen area in the background.
A modern lobby with a reception desk, seating area, and a staircase.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
124 Chump'i wiñay, Machu Picchu, Cuzco, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪7 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪12 min walk‬

Room options

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Comfort Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Comfort Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Machu Picchu

In suburbs.You'll find Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs within a 15-minute walk of this Machu Picchu hotel. Urubamba River and Manco Capac Square are also within half a mile (1 km).

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 miles
  • Manco Capac Square - 7 min walk - 0.4 miles
  • Aguas Calientes Hot Springs - 12 min walk - 0.7 miles
  • Butterfly Farm of Machu Picchu - 12 min drive - 1.2 miles
  • Manuel Chavez Ballon Site Museum - 13 min drive - 1.7 miles

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪La Boulangerie de Paris - ‬5 min walk
  • Toto's House Restaurante
  • Hot Springs 2 Restaurant
  • Pueblo Viejo
  • ‪Mapacho Craft Beer - ‬4 min walk

About this property

Qoya Palace - Machupicchu

3-star hotel near Aguas Calientes Hot Springs
Free breakfast is served daily. WiFi is free in public spaces. Qoya Palace - Machupicchu also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities.

This 3-star Machu Picchu hotel is smoke free.

  • 20 guestrooms or units
  • English breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Qoya Palace - Machupicchu offers 20 accommodations. This Machu Picchu hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: PEN 50

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: PEN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 20600040139

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Qoya Palace Machupicchu
Qoya Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel
Qoya Palace - Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel Machu Picchu

Frequently asked questions

How close is Qoya Palace - Machupicchu to the airport?

Qoya Palace - Machupicchu is 137.2 mi (398-min drive) away from the Alejandro Velasco Astete Intl. Airport (CUZ) airport, the closest popular airport to the property.

How much does it cost to stay at Qoya Palace - Machupicchu?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Qoya Palace - Machupicchu on Aug 14, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Qoya Palace - Machupicchu have an airport shuttle?

Airport shuttle services are not available at Qoya Palace - Machupicchu.

Does Qoya Palace - Machupicchu offer free breakfast?

Qoya Palace - Machupicchu offers free English breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Qoya Palace - Machupicchu?

No, there is no casino at this hotel.

What time is check-in at Qoya Palace - Machupicchu?

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM.

Is there free parking at Qoya Palace - Machupicchu?

Free parking is not available at this hotel.

Does Qoya Palace - Machupicchu have a pool?

Qoya Palace - Machupicchu does not have a pool.

Does Qoya Palace - Machupicchu have a spa?

There are no spa services available at this hotel.

How close is Qoya Palace - Machupicchu to downtown Machu Picchu?

Qoya Palace - Machupicchu is 0.2 mi away from Aguas Calientes.

Qoya Palace - Machupicchu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 66 reviews
Rating 8 - Good. 7 out of 66 reviews
Rating 6 - Okay. 18 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mario

Liked: Cleanliness, staff & service
There are not many nice hotels in Aguascalientes- this is passable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, amenities
Staff were friendly. Location is good. Walkable from Tran station. Lots of restaurants nearby.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

RONAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needed liquid soap there is only little dry bars of soap. Break fast wasnt that good at all. The leave keys on the counter . I kept mine in my pockets. I didnt leave it on the counter when i went for walks.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, staff was great. Only two electrical outlets and nothing near bed. Made it difficult for charging and sleeping with my travel cpap. No room air conditioning but cooler climate so not a huge deal. I would try another place next time.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

xinkai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

somi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and friendly staff.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Zhongyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very friendly and the location is pretty safe and convenient
Verified review

10/10 Excellent

Émile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to train station and close distance to restaurants and shopping. Service was great.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Korynth

Liked: Cleanliness, staff & service
Not like what was promised on the website...but I did really like the hotel cat
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at hotel !!

Picked a middle of the road hotel and was nice!!
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property in a quiet but central location. The included breakfast on the rooftop is very nice and tasty with fresh coffee, juice, fruit, eggs, toast and avocado. Comfortable rooms and good hot water and AC!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

New building, lovely staff, just a 5 minute walk to the bus station for Machu Picchu, and the train station. Breakfast is on their top floor with gorgeous views of the mountains and the Urubamba river.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

patrick

Very friendly hosts. Let usstore our luggage after checkout
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Ilinca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel close to the train station. The host was absolutely incredible and dis everything in order for us to have a nice experience. I will be back.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Ayesha

Liked: Cleanliness, amenities, property conditions & facilities
This was a decent hotel. The only issue was that most of the staff did not speak much English, making communicating difficult but not impossible. It was right next to the drop-off from the train station, so it took us less than 5 minutes to walk to the hotel once we arrived by rail. The location was great, very central!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Excellent service from the staff. Stored our luggage when went up to Machu Picchu and let us use their lobby to wait for our scheduled trains
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly. Breakfast made to order!
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Was a bit worried that it was close to rail but actually heard no noise at all.
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Qoya Palace - Machupicchu was fantastic! From the moment I arrived, the hotel staff provided exceptional service, even arranging a pickup from the train station, which made my arrival seamless and stress-free. The hotel itself is beautiful. The staff was friendly, attentive, and always willing to help with recommendations or any requests. The location was perfect—close to everything in Aguas Calientes, yet still peaceful. Breakfast was great, with a nice selection of fresh options to start the day. I highly recommend Qoya Palace for anyone visiting Machu Picchu!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Martha

Liked: Cleanliness, staff & service, amenities
The service was very pleasant and helpful. They answered questions and if you needed something they would help out right away. Pleasant family owed hotel. Brunch was real good. Area close to shops.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Poor Services in a Beautiful Clean Hotel

I liked the good location near the train station. But Aguas Calientes is so tiny, you can get anywhere in little time. The entire hotel looks very good, very modern and it is very clean! Their services are terrible, tough: very poor breakfast, very cold room (with no heating at all!), barely running warm water (had to leave the water run until it became warmer). Very kind staff, comfortable lobby. I loved the 7th floor where they served breakfast: stunning views of the Urubamba!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice experience. Great Shower. lol.
Stayed 1 night in Mar 2023