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4.0 out of 5

"When I made the reservation for our honeymoon, we got the best suite (504) which overlooked the river and mountains. However because of a mistake on m ... " More

By a verified traveler on Thu 16 Jun 2016

Hotel Description

3.5-star hotel near Aguas Calientes Hot Springs

On river

At this Machu Picchu hotel, you'll be within half a mile (1 km) of Aguas Calientes Hot Springs and 3 miles (5 km) of Huayna Picchu. Historic Sanctuary of Machu Picchu and Cerro Machupicchu are also within half a mile (1 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free train station pick-up. Business travelers can take advantage of the 24-hour business center. A restaurant, laundry facilities, and concierge services are also provided.

Free WiFi, LCD TVs

The 42 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Other amenities include free bottled water, hair dryers, and safes.

Junior Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Matrimonial Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Tierra Viva Machu Picchu ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tierra Viva Machu Picchu

Everyone (2)
5 out of 5

The best hotel in Aquas Caliente/Machu Picchu!

Pros: The staff are excellent, professional individuals and the cleanliness of the hotel and The breaksfast
Cons: Warn everyone that the costs go up about 300% while there. There is limited resources so everything is really jacked up.
Location: Machu Picchu......nuff said. There is local shopping but the same can be found in Lima's Miraflores for 1/3 the value.
When I made the reservation for our honeymoon, we got the best suite (504) which overlooked the river and mountains. However because of a mistake on my end, I could only make it for one night. The second night would have been in another room. However the staff compensated for my mistake and we got the room for a second night! They were wonderful. My husband and I had such a great hotel experience. The Toto House staff made fun of our waiter i.e., because we're gay) which was the only negative aspect. Food was good but we decided never to go back due to this and apologized to the waiter for their bigotry. They were constantly teasing him for serving us. He apologized to us by giving us a Black Forest slice for free and taking out picture! The rest of the town of Aquas Calientes is slowly turning around and they are investing a lot in updating the hotels and stores. Beware they are constantly looking for Soles, their dollars, and they harrassed us constantly by trying to sell us items and also following in too close. Best to set away from the front of restaurants and cafes and making eye contact as that is very inviting. The food is not very diverse but it is very good. Then there's Machu Picchu (the bucket list adventure). It was all worth it and wonderful.

Posted by , from Lawrence, KS on Jun 16, 2016

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3 out of 5

Sufficient hotel

Pros: It was clean and in a good location.
Cons: INTERNET ACCESS!
Location: Conveniently located to market, restaurants, main square, train station and Machu Picchu bus stop.
The hotel was clean, the bed comfortable, and the breakfast delicious. The internet on the other hand was terrible. You could only connect in the lobby, so after being on the trail for 4 days, it was great to get a shower and rest, but every time you need to facetime or text, you have to go to the lobby. There is also a lot of construction going on outside the hotel, so make sure you look out the window before you get all settled in. If you are on the construction side, they start VERY EARLY!

Posted by , from Atlanta, GA on Apr 25, 2016

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Renovations + Closures

This property is closed from 16 March 2020 to 31 August 2020 (dates subject to change).

Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Tierra Viva Machu Picchu. This 3.5-star Machu Picchu hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dining venue
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Alejandro Velasco Astete Intl. Airport (CUZ)
  • Property shuttles: Free train station pick-up

Room Amenities

Tierra Viva Machu Picchu offers 42 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining
  • LCD television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Tierra Viva Machu Picchu has a restaurant on site.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Tierra Viva Machu Picchu

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hatuchay
  • Hatuchay Hotel
  • Hatuchay Tower
  • Hatuchay Tower Aguas Calientes
  • Hatuchay Tower Hotel
  • Hatuchay Tower Hotel Aguas Calientes
  • Hotel Hatuchay
  • Hotel Hatuchay Tower
  • Tierra Viva Machu Picchu Hotel
  • Tierra Viva Machu Picchu
  • Tierra Viva
  • Hatuchay Hotel Machu Picchu
  • Tierra Viva Hotel
  • Hatuchay Hotel Machu Picchu
  • Tierra Viva Machu Picchu Hotel
  • Hatuchay Tower Hotel Aguas Calientes
  • Tierra Viva Machu Picchu Machu Picchu
  • Tierra Viva Machu Picchu Hotel Machu Picchu

You should know

  • Tierra Viva Machu Picchu offers transfers from the train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.