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"On the positive side it is really neat to see the planes flying in and out right past the resort, though the occasional (very occasional) late night o ... " More

By a verified traveler on Sat 30 Nov 2019

Hotel Description

5-star beachfront property near Maho Beach

Beachfront retreat

With a stay at this Lowlands property, you'll be steps from Casino Royale and Maho Beach. Maho Bay and Mullet Bay Beach are also within half a mile (1 km).

All-inclusive

This smoke-free property features a casino, a full-service spa, and 2 restaurants. Spend a day at the beach snorkeling, or relax with free beach cabanas and beach umbrellas. Enjoy the 3 outdoor pools and perks like free cooked-to-order breakfast and free WiFi.

Free WiFi, iPod docks

Boasting comforts such as premium bedding and pillow menus, the 130 guestrooms offer thoughtful touches like free minibar items and espresso makers. Free WiFi, iPod docks, and 24-hour room service are also available.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$417* Per night/room Apr 26 - Apr 27

Suite (Sunset Butler)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Roof Top Butler)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Swimout)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sonesta Ocean Point All Inclusive, Adults Only Resort ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Ocean Point All Inclusive, Adults Only Resort

Everyone (5) Couples (4) Family (2)
3 out of 5
On the positive side it is really neat to see the planes flying in and out right past the resort, though the occasional (very occasional) late night or early morning flight might wake you briefly. The resort itself is "fine"; if you've never done an all-inclusive then its worth a try and you'll be satisfied; if you've done a few other trips in the Caribbean (and stayed at the more upscale resorts, Excellence, Secrets, etc.) then you'll probably be slightly disappointed since this one isn't the same quality but costs just as much.

Posted by , from Michigan on Nov 30, 2019

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Comment from Hotel Management

Nov 30, 2019 by Sonesta Resorts Sint Maarten

Dear Joe, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4 out of 5
Azul restaurant was the best. I can't think of anything I didn't like.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Sonesta Resorts Sint Maarten

Dear Valued Guest, Thank you so much for taking the time to share your experience with us, feedback and for the excellent rating! We thrilled to learn that you had an amazing stay with us at Sonesta Ocean Point Resort. We look forward to welcoming you again soon!

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by Sonesta Resorts Sint Maarten

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

3 out of 5
Not the friendliest or most knowledgeable staff, and making dinner reservations was not the best experience. The property was beautiful, and our favorite restaurant was AZUL.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 12, 2019 by Sonesta Resorts Sint Maarten

Thank you so much for taking the time to submit your feedback and for your continued support in choosing to stay with us. However, we regret to learn that we did not meet some of your expectations and you encountered a few situations that left you disappointed. We are terribly sorry for this, and rest assured, management does read all reviews and takes all guest feedback seriously. We do hope we have the opportunity to welcome you back soon! Warm regards,

2 out of 5
This hotel is NOT a five star hotel so please stop advertising it as one. There are still lots of repairs to be done on this property post hurricane Irma. The food was AWFUL and most of the staff that I encountered were rude. My butler suite was so not worth the money.....our butler’s Thymie and Dane were great though. The only reason why I gave 2 stars is because the island is so BEAUTIFUL!

Posted by on Aug 30, 2019

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5 out of 5
Beautiful property. Pools could be kept a little cleaner.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 23, 2019 by Sonesta Resorts Sint Maarten

Thank you so much for taking the time to submit your feedback and for your continued support in choosing to stay with us. Warm regards,

5 out of 5
The Azul restaurant separated this resort from other resorts for half the price.

Posted by on May 31, 2019

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Comment from Hotel Management

May 31, 2019 by Akilah, Guest Relations Manager

Thank you for taking the time to leave us a review. We appreciate your feedback and hope to serve you again in the future.

5 out of 5
This property has amazing views of the ocean that can seem from many different places. It is next to the airport so planes landing are common but watching the airplanes with the beautiful background became one of our favorite activities to do. Parts of the property are still under construction but the parts that are open are wonderful.

Posted by on Feb 23, 2019

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Comment from Hotel Management

May 3, 2019 by Akilah

Thank you for taking the time to leave us such a great review. We appreciate your wonderful feedback and look forward to serving you in the future. Thanks again for staying at Sonesta Ocean Point.

1 out of 5

Beach???location???hotel??

We arrrived at 2:30pm, check is at 3 pm. Room wasn't ready until 3:40pm.Our room 108 smelled of mold. i complained to the front desk and they sent the cleaning staff. She sprayed disinfectant to try to mask the smell. We came back from dinner late and the smell was the same. The next morning we complained to the manager again, he claimed there were no other rooms available. They offer parking for $5 per night. Someone stole our driver side mirror.When we complained to security we were told that they would make a report and the managers would contact us. Not one person from any of the staff contacted us about the issue but charged us full price for parking, not even a discount for the hassle. After spending the day out we returned to complain to the manager on duty about the smell. He tried to down grade us to a room without reimbursing us. We disagreed and requested a similar swim out type room. Swim out rooms are NOT private. The room was eventually changed after I mentioned that mold causes meningitis which kills people in a day. The hotel has two pools that are 5ft deep. It is extremely close to the airport. If you are a plane fanatic this place is for you but we all know what comes with that. Ocean point has one restaurant, you have access to other Maho restaurants but children are there. In the room there is no schedule of Evening entertainment, restaurant times, pen, note pad and robes. phones are not programmed and there is no list of hotel numbers.

Posted by , from NY on Jul 21, 2017

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Comment from Hotel Management

Sep 1, 2017 by MM

Dear Guest, Thank you for the feedback on your experience and we are reviewing then information that you have provided to implement improvements going forward.

4 out of 5

nice stay

The service for pool and restaurants could be better but the grounds are beautiful. The hotel is close to the airport which was fun for plane watching too. Azul is excellent the other restaurants are either not open everyday so we couldn't try or just ok. If they improve service and have all restaurants open daily this would be a true 5 star hotel. I would recommend and likely return.

Posted by on Jul 4, 2017

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Comment from Hotel Management

Jul 11, 2017 by MM

Thank you for choosing to stay at our resort and for the review.

About the Sonesta Ocean Point All Inclusive, Adults Only Resort

Location 1A Rhine Rd., Lowlands,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Snorkeling

Land activities
  • Fitness facilities

Lessons/classes/games
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Windsurfing equipment
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Yoga classes/lessons included
  • Windsurfing equipment not included
  • Sailboats not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Sonesta Ocean Point All Inclusive, Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Sonesta Ocean Point All Inclusive, Adults Only Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. A complete renovation of Sonesta Ocean Point All Inclusive, Adults Only Resort was completed in November 2018. This 5-star Lowlands property is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Built in 2018
  • Cooked-to-order breakfast (free)
  • Casino
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Princess Juliana Intl. Airport (SXM) (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta Ocean Point All Inclusive, Adults Only Resort offers 130 air-conditioned accommodations with iPod docking stations and free minibar items. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Azul Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Sunset Lounge and Bar - This rooftop bar overlooks the ocean. Open daily.

Martins Bar - Onsite bar. Open daily.

Casa Blue - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Point Pool Bar - This bar is located by the pool. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Serenity Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to check-in kiosk at the Sonesta Maho Beach Resort entrance. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to check-in kiosk at the Sonesta Maho Beach Resort entrance.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta Ocean Point All Inclusive Resort Lowlands
  • Sonesta Ocean Point All Inclusive Resort
  • Sonesta Ocean Point Lowlands
  • Sonesta Ocean Point All Inclusive Lowlands
  • Sonesta Ocean Point Inclusive
  • Sonesta Ocean Point All Inclusive Resort
  • Sonesta Ocean Point All Inclusive, Adults Only Resort Lowlands

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.