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Hotel Paradis

4.0 star property
4-star eco-certified hotel near Château Fort Pyrenean Museum

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Photo gallery for Hotel Paradis

Reception
Bar (on property)
Exterior
Bar (on property)
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
15, avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of Our Lady of the Rosary
    ‪6 min walk‬
  • Massabielle Grotto
    ‪8 min walk‬
  • Basilica of the Immaculate Conception
    ‪8 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, soundproofing

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing

Triple Room, 3 Twin Beds

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room (2 adultes et 2 enfants)

1 bedroom, in-room safe, desk, soundproofing

Family Quadruple Room (2 adultes et 2 enfants)

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Triple Room (2 adultes and 1 enfant)

1 bedroom, in-room safe, desk, soundproofing

Family Triple Room (2 adultes and 1 enfant)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room

1 bedroom, in-room safe, desk, soundproofing

Double or Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Lourdes

Central Lourdes getaway .Within a 10-minute walk of the hotel, you'll find Château Fort Pyrenean Museum and Stations of the Cross. Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary are also within half a mile (1 km).

What's nearby

  • Château Fort Pyrenean Museum - 6 min walk - 0.4 miles
  • Stations of the Cross - 6 min walk - 0.4 miles
  • Basilica of Our Lady of the Rosary - 6 min walk - 0.4 miles
  • Massabielle Grotto - 8 min walk - 0.5 miles
  • Basilica of the Immaculate Conception - 8 min walk - 0.5 miles

Getting around

  • Lourdes Station - 17 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 15 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬4 min walk
  • ‪Saint-Honoré Bar - ‬7 min walk
  • ‪Cafe Jeanne D'arc - ‬3 min walk
  • ‪Cafe le carrefour - ‬4 min walk
  • ‪Casa Italia - ‬7 min walk

About this property

Hotel Paradis

4-star eco-certified hotel near Château Fort Pyrenean Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hotel Paradis. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lourdes hotel.

  • 298 guestrooms or units
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 1992
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Paradis offers 298 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and bidets. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Children's games
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Secured, uncovered self parking on site (EUR 14 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Uncovered self parking fee: EUR 14 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Paradis Lourdes
Paradis Lourdes
Paradis Hotel Lourdes
Paradis Lourdes
Hotel Paradis Hotel
Hotel Paradis Lourdes
Hotel Paradis Hotel Lourdes

Frequently asked questions

How close is Hotel Paradis to the airport?

Hotel Paradis is 8.8 mi (15-min drive) away from the Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) airport, the closest popular airport to the property.

Does Hotel Paradis have an airport shuttle?

Airport shuttle services are not available at Hotel Paradis.

Does Hotel Paradis offer free breakfast?

Free breakfast isn’t provided at Hotel Paradis, but buffet breakfast is offered for a fee of EUR 14 for adults and EUR 7 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Paradis?

No, there is no casino at this hotel, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.

What time is check-in at Hotel Paradis?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Paradis?

Free parking is not available at this hotel. Self parking is available for EUR 14 per day.

Does Hotel Paradis have a pool?

Hotel Paradis does not have a pool.

Does Hotel Paradis have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Paradis have a spa?

There are no spa services available at this hotel.

How close is Hotel Paradis to downtown Lourdes?

Hotel Paradis is 0.4 mi away from Lourdes.

Hotel Paradis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 223 out of 550 reviews
Rating 8 - Good. 200 out of 550 reviews
Rating 6 - Okay. 84 out of 550 reviews
Rating 4 - Poor. 25 out of 550 reviews
Rating 2 - Terrible. 18 out of 550 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Price for water
Stayed 2 nights in May 2025

8/10 Good

Melody

Traveled with partner
Liked: Cleanliness
Walkable to Our Lady of Lourdes Sanctuary, main reason we went to Lourdes. Walkable to many dining places. What i didn't like... small bathroom area, no place to put toiletries or clothes to take a shower. The bidet is useless, occupying space in a small bathroom. Hotel staff friendly. Breakfast food really good.
Stayed 2 nights in May 2025

10/10 Excellent

nNaHoR

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel; however would be better if they kept an Airport shuttle service, view the number of guests they get for the Basilica.
Stayed 1 night in May 2025

10/10 Excellent

Rafael, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
It has everything thing that you would like to have, excellent location, clean and wide room, good shower and nice people
Stayed 1 night in May 2025

6/10 Okay

Erika

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are small
Stayed 1 night in Apr 2025

10/10 Excellent

Cielito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at Hotel Paradis due to our train schedule. The receptionist welcomed us with a warm smile; their names were Roger, Hanin, and Paula. After an exhausting eight-hour trip from Barcelona, Spain, we were starving. To our dismay, all the nearby restaurants were closed. I asked Mr. Hanin if the hotel bar had any food, and in a kind gesture, he brought us a complimentary bowl of biscuits. We really appreciated his kindness and assistance. I noticed a few interesting features in the room. There was a small sink for children, the toilet required pulling up on the flush handle, and the sink drain had a dial to block and release water. The bed was very comfortable, and the room was quiet and clean. The shower and toilet rooms were also separate, which added convenience. The night before we checked out, I asked Mr. Hanin to reserve a taxi for us. He kindly called me in the morning to let us know that he arranged for the breakfast buffet to open early at 6:30 AM just for us. I highly recommend Hotel Paradis if you’re planning a visit to Lourdes. Thank you again for your kindness, Hotel Paradis! We look forward to seeing you again.
Stayed 1 night in Nov 2024

10/10 Excellent

MELISSA DORIANE

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, fabulous breakfast and extremely friendly staff.Best bang for the buck among 3 hotels in 7 days in Paris.
Stayed 1 night in Oct 2024

2/10 Terrible

Evan

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Loyrethe

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price and was able to walk to old city. Breakfast was awesome
Stayed 1 night in Sep 2024

6/10 Okay

Andrews

Stayed 2 nights in Sep 2024

10/10 Excellent

Belay

Stayed 5 nights in Aug 2024

10/10 Excellent

Bernardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2024

6/10 Okay

merav

Stayed 1 night in Sep 2024

6/10 Okay

Martha

Traveled with family
We unfortunately arrived a day late to our reservation because of train delays. We tried to communicate with the property through phone but as foreigners the phone option did not work. We also attempted to communicate through message on expedia portal but were unsuccessful. When we arrived reception made clear they thought we were a no show and we completely understood. They honored and accommodated us our 2 night that we had originally reserved. The rooms are not very nice they look old and outdated. However the hotel is in a very nice location walking distance to many dining options and to the main cathedral.
Stayed 2 nights in Aug 2024

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Artur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Problem with air condition. First day a didn't wo

Stayed 2 nights in Aug 2024

10/10 Excellent

Wamidh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the church, many dining olaces, walkable to the museum (Mini-village), very clean, great staff and so very helpful. We had good time.
Stayed 1 night in Jul 2024

8/10 Good

Rhoda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with my family and we got a spacious room for the four of us,our room was cleaned on daily basis and our car was safe in their parking though it wasn’t for free.If I was to comeback to Lourdes I would still choose this hotel for our stay.
Stayed 2 nights in Jul 2024

6/10 Okay

carmelita

Traveled with group
location is perfect to the places we wanted to visit . needs improvement in cleanliness needs to provide toiletries
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

james

Liked: Cleanliness
Disliked: Property conditions & facilities

Could have been better

Hotel room was tired and lacked character. Stains on carpet, scrapes on furniture and walls pictureless - all a bit glum and depressing. One bright spot was the young receptionist who checked us in. Unfortunately she was just leaving for the day. Her colleague, who gave us the impression she was having a really bad day (smiles were extra) when asked if we could have a drink at the bar (which at this point was unmanned) said she couldn't leave reception until a colleague returned - but she couldn't say how long that might take. One guest left to seek a drink elsewhere. We waited and were served a short time later. In fairness to the staff, after dinner we asked if we could have 2 tea bags and some mike (our tray in the room hadn't been replenished) the night porter brought up a full tray whith tea, coffee, milk, biscuits - so it wasn't all bad! Quality of the food at breakfast was I'm afraid just passable and the poorest we've experienced in France.
Stayed 1 night in Sep 2023