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Hôtel Hélianthe

3.0 star property
3-star hotel near House of Sainte Bernadette

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Photo gallery for Hôtel Hélianthe

Bar (on property)
Reception
Lobby sitting area
View from property
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
5 Rue Bernadette Soubirous, Lourdes, 65100
  • Place, House of Sainte Bernadette
    ‪2 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪9 min walk‬
  • Place, Massabielle Grotto
    ‪11 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Double Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Lourdes

Near boardwalk/promenade, shopping .With a stay at this Lourdes hotel, you'll be steps from House of Sainte Bernadette and Château Fort – Musée Pyrénéen. Lourdes Wax Museum and Basilica of St. Pius X are also within half a mile (1 km).

What's nearby

  • House of Sainte Bernadette - 2 min walk - 0.1 miles
  • Lourdes Wax Museum - 3 min walk - 0.2 miles
  • Basilica of Our Lady of the Rosary - 9 min walk - 0.5 miles
  • Massabielle Grotto - 11 min walk - 0.6 miles
  • Basilica of the Immaculate Conception - 11 min walk - 0.6 miles

Getting around

  • Lourdes Station - 10 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 28 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬7 min walk
  • ‪Le Roi Albert - ‬6 min walk
  • ‪Riviera Sol - ‬7 min walk
  • ‪Brasserie La Cascade - ‬8 min walk
  • ‪L'epi D'or - ‬5 min walk

About this property

Hôtel Hélianthe

3-star hotel near House of Sainte Bernadette
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, a library, and a terrace are also featured at Hôtel Hélianthe. Only motorcycle parking is available.

This 3-star Lourdes hotel is smoke free.

  • 61 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hôtel Hélianthe offers 61 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 01 and March 31.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Hélianthe Lourdes
Hélianthe Lourdes
Hôtel Hélianthe Hotel
Hôtel Hélianthe Lourdes
Hôtel Hélianthe Hotel Lourdes

Frequently asked questions

How close is Hôtel Hélianthe to the airport?

Hôtel Hélianthe is 8.2 mi (28-min drive) away from the Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) airport, the closest popular airport to the property.

Does Hôtel Hélianthe have an airport shuttle?

Airport shuttle services are not available at Hôtel Hélianthe.

Does Hôtel Hélianthe offer free breakfast?

Free breakfast isn’t provided at Hôtel Hélianthe, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available every day from 7:00 AM to 9 AM.

Is there a casino at Hôtel Hélianthe?

No, there is no casino at this hotel, but Bagneres-de-Bigorre Casino (26-min drive) is nearby.

What time is check-in at Hôtel Hélianthe?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hôtel Hélianthe?

Free parking is not available at this hotel.

Does Hôtel Hélianthe have a pool?

Hôtel Hélianthe does not have a pool.

Does Hôtel Hélianthe have a restaurant?

Yes, there is a restaurant on site.

Does Hôtel Hélianthe have a spa?

There are no spa services available at this hotel.

How close is Hôtel Hélianthe to downtown Lourdes?

Hôtel Hélianthe is 0.3 mi away from Lourdes.

Hôtel Hélianthe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 69 reviews
Rating 8 - Good. 28 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Hyung

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheet smells other people’s perfume, gave me a different room, but see hairs on the bed sheet, owner said it’s ok, then at night taking shower, drains clogged couldn’t finish shower, but have to wait until next day, this hotel is 3star but it’s not maybe 1star level, talked owner a manager(owner of son), seems to they don’t care, please check bed sheet right after check in.The family business, seems service is very limited.I wouldn’t recommend this hotel.
I had to pull out.
Still clogged
Stayed 2 nights in Sep 2025

8/10 Good

Felixberto M

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent place to stay in and very accessible feom Lourdes!
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
I like the Hotel set up and the staff are very friendly. What I didn't like was that as a Disabled person, I wasn't supported as expected especially supporting me with my luggage down to the reception which was very stressful for me to do it alone with my walking stick. .roommyugsrted
Stayed 2 nights in Jul 2025

8/10 Good

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent and enjoyable to eat. The bed is comfortable and the room is cleaned every day. every brle and
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Michelle, AMERICAN CANYON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk
Stayed 3 nights in Oct 2024

10/10 Excellent

ROSAURA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is a family owned/ managed hotel. Everyone was super friendly and helpful. It is located very close to the sanctuary and is on the quieter side of town. However, everything is close by. The room was comfortable and clean. We were very satisfied with the overall service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elainne, Mamaroneck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, safe and a close walk to the grotto. Stayed there for the past 3 trips to Lourdes.
Stayed 3 nights in Oct 2024

6/10 Okay

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m only writing with regards to the room we stayed. The carpet smells and very small room. Be sure not to take the double bed economy when making reservations or ask the size of the room. Had we knew the size we should have reserved a bigger room. Location is good walking distance to St Bernadette’s house and the Sanctuary. Very helpful reception staff as well as the complimentary breakfast is great.
Stayed 1 night in Sep 2024

8/10 Good

Thinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel thats close to the church. 10 minutes walk to the train.
Stayed 1 night in Jul 2024

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
very well positioned. it provides basic needs, but the fact that it is so well positioned, and close to every single spot, makes it worthwhile
Stayed 1 night in Jul 2024

8/10 Good

Deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.
Stayed 2 nights in Jun 2024

8/10 Good

Dyron

Liked: Staff & service, property conditions & facilities, room comfort

Some good and bad here.

The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.
Stayed 2 nights in Jun 2024

8/10 Good

Ann, Elgin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!
Stayed 1 night in May 2024

10/10 Excellent

Elainne, Mamaroneck

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.
Stayed 3 nights in Oct 2023

4/10 Poor

Bruno

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location
Stayed 1 night in May 2023

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location,excellent service and customer oriented
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Amenities, property conditions & facilities
Its family owned,was situated on a quaint side street near historically relevant sites and away from the kitsch shops.
Stayed 2 nights in Jul 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit of a problem finding the hotel but once we found it we realized what a good location it was. Really nice employees . Nice and very clean room and nice and thick towels
Stayed 1 night in May 2019

6/10 Okay

Anna

no frills, decent place to stay

basic, clean, accessible to the places of interests.
Stayed 1 night in Oct 2018

10/10 Excellent

Dayal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel in a good location.

The hotel was very nice, warm, friendly and helpful staff. The location was excellent, only a walking distance to the Church.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the lourdes. Staff were lovely . Very clean
Stayed 7 nights in Jul 2018