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"Breakfast was okay not great and the pool closed too early for us to use it " More

By a verified traveler on Sun 29 Dec 2019

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Hotel Description

Hotel near Skyview Park in Louisville

Near the airport

You'll be within 3 miles (5 km) of Skyview Park and 6 miles (10 km) of E.P. Tom Sawyer State Park with a stay here. Oxmoor Center is within 6 miles (10 km) and Mall St. Matthews is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 119 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Nov 1 - Nov 2

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn Louisville East ratings based on 26 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn Louisville East

Everyone (11) Couples (2) Family (6)
5 out of 5

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 20, 2020 by Angie Gray, AGM

We would like to thank you for taking the time to complete our survey. We're very happy that you enjoyed your stay with us and we hope to see you again the next time that you're in the area!

4 out of 5
Breakfast was okay not great and the pool closed too early for us to use it

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 2, 2020 by Cori S.

Thank you for taking the time to review our hotel, we appreciate your feedback. We will use this information to learn and improve. We hope you will come back and see us again very soon.

4 out of 5
The doors to the rooms are in need of repairs. Otherwise Great.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 5, 2019 by Cori S.

Thank you for taking the time to review our hotel, we appreciate your feedback. We are so glad you enjoyed your stay with us and we really appreciate you letting us know about the doors so we can address that right away. We hope you will come back and see us again very soon.

4 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Oct 2, 2019 by Cori S

Thank you for taking the time to review our hotel, we appreciate your feedback. We are so glad you enjoyed your stay with us and hope you will come back and see us again very soon!

4 out of 5
Very close to hwy , easy to find nice staff and room

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Cori S

Thank you for taking the time to review our hotel, we appreciate your feedback. We are so glad you enjoyed your stay with us and hope you will come back and see us again very soon!

4 out of 5
Breakfast was good, room was clean, but had musty smell

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by Cori S

Thank you for taking the time to review our hotel, we appreciate your feedback. We are glad you enjoyed your stay with us and hope you will come see us again very soon.

5 out of 5
All was as to be expected from a hotel stay. Staff and property are excellent.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by Cori S

Thank you for taking the time to review our hotel, we appreciate your feedback. We are so glad you enjoyed your stay with us and hope to see you again very soon!

1 out of 5
Online pictures are a lie. My 1st room stunk like smoke and mildew, front desk said oh thats just from it being a used room, gross. Gave us second room to which was smaller than our own bedroom, another door to the outside which was route 64. We might as well stayed on the rd, heard every car and truck there was. Not to mention not liking having 2 doors in our room someone could break right in. The bed was like a board with blankets. It was just dingy. Another guest had same problem and we both decided to get a different hotel. The front desk help was very rude and caused us a lot problems which we are still trying to fix. Definitely not worth 200$ for 2 nights, they should be ashamed. Our new hotel was not only cheaper but newer and very classy and clean. Smh

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 11, 2019 by Cori S

Hello, Thank you for taking the time to review our hotel. On behalf of our entire staff we would like to apologize for failing to meet your expectations. We are sorry for the issues you encountered during your stay. We will use your feedback to continue to improve our hotel.

4 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Cori S

Hello, thank you so much for posting a review for our hotel. We appreciate all feedback and are glad it seems you enjoyed your stay with us. We hope to see you again very soon.

3 out of 5
The room was OK. We were told and had to sign a paper stating it was a nonsmoking room and when we went in it reeked of smoke. Good thing we brought a can of Febreze along. Also, the refrigerator didn't work. Not sure if I would ever stay at a Quality Inn again.

Posted by , from Columbia, IL on Oct 8, 2018

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Comment from Hotel Management

Oct 9, 2018 by Cori S.

Dear Mike, I would like to apologize on behalf of myself and my staff for not meeting your expectations. Unfortunately even though everyone signs that paper some still smoke in the rooms. When this happens we deep clean the room and shampoo the carpets but there is sometimes a lingering odor. If you inform the Front Desk we will happily move you rooms. Again I apologize and hope you will give us another try.

About the Quality Inn Louisville East

Location 1301 Kentucky Mills Dr, Louisville, KY 40299

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool

Property Features

Quality Inn Louisville East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. The business-friendly Quality Inn Louisville East also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Louisville hotel.

  • 119 guestrooms or units
  • 3 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Louisville East offers 119 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Maximum 2 per room (weight limit: 20 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Louisville East
  • Quality Louisville East
  • Jameson Inn Louisville East
  • Jameson Inn Louisville Ky
  • Jameson Inn Of Louisville East Hotel Jeffersontown
  • Louisville Jameson Inn
  • Quality Louisville Louisville
  • Quality Inn Louisville East Motel
  • Quality Inn Louisville East Louisville
  • Quality Inn Louisville East Motel Louisville
  • Quality Louisville Louisville
  • Quality Inn Louisville East Hotel
  • Quality Inn Louisville East Louisville
  • Quality Inn Louisville East Hotel Louisville

You should know

  • Pool access available from 9 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.