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4.4 out of 5

"Older property but good furnishings. However, room was musty, damp, and generally full of odor. " More

By a verified traveler on Tue 06 Sep 2022

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Hotel Description

Enjoy free weekday breakfast at this Shelbyville hotel

In Shelbyville

You'll be within 6 miles (10 km) of The Outlet Shoppes of the Bluegrass and 16 miles (25 km) of Valhalla Golf Club. Southeast Christian Church and Taylorsville Lake State Park are also within 20 miles (32 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77* Per night/room Oct 3 - Oct 4

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Shelbyville Lodge ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Shelbyville Lodge

Everyone (11) Couples (3) Family (4)
4 out of 5
Older property but good furnishings. However, room was musty, damp, and generally full of odor.

Posted by , from Richmond on Sep 6, 2022

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Comment from Hotel Management

Sep 7, 2022 by sunny

Dear Customer, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Sunny Patel General Manager Best Western Shelbyville Lodge

4 out of 5
This BW is older and has been upgraded. This BW is easy to get to off the highway. In Covid times, breakfast is served by one server. It is not possible to serve yourself. The rates are reasonable. We have stayed there multiple times.

Posted by , from Franklin Park on Jan 12, 2022

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Comment from Hotel Management

Jan 12, 2022 by Nick

Dear Martha, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

3 out of 5
Needs updating. Outside doors are NOT secure Pool is out of service Just needs attention. Shower wall edge was cracked Room had a smell to it. Staff was friendly and polite. Room was clean though

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 16, 2021 by nick

Dear Guest, Thank you for writing review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

5 out of 5
Close to interstate. Price and had a breakfast.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 10, 2021 by nick

Dear Guest, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

5 out of 5

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jul 9, 2021 by Nick

Dear Natalie, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

5 out of 5
The place was nice and quiet. Very few fuest due to covid. It was nice and we felt safe.

Posted by , from ohio on Sep 17, 2020

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Comment from Hotel Management

Sep 17, 2020 by Nick

Dear larry, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

4 out of 5
The property was newly renovated and clean, but the commode would not flush. This should be tested as a part of the cleaning process.

Posted by on Jul 5, 2020

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Comment from Hotel Management

Jul 5, 2020 by Nick

Dear Guest, Thank you for writing review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

5 out of 5
Good place to stay while on the road. Pet friendly too!

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 21, 2020 by Nick

Dear Guest, Thank you for writing review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

5 out of 5
The staff was extremely fri2ndly. and ver accommodating for my large group

Posted by on Mar 23, 2020

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Comment from Hotel Management

Mar 24, 2020 by Nick

Dear Sir/Madam, Thank you for writing review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

4 out of 5

Posted by on Sep 10, 2019

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Comment from Hotel Management

Oct 12, 2019 by nick

Dear Sir / Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Naresh Krishnani General Manager Best Western Shelbyville Lodge

About the Best Western Shelbyville Lodge

Location 115 Isaac Shelby Dr, Shelbyville, KY 40065

Property Features

Best Western Shelbyville Lodge offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Shelbyville Lodge also features barbecue grills, a garden, and concierge services. Free self parking is available. This Shelbyville hotel is smoke free.

  • 78 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Shelbyville Lodge offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs. Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Lodge Hotel Shelbyville
  • Best Western Shelbyville
  • Best Western Shelbyville Lodge
  • Shelbyville Best Western
  • Best Shelbyville Shelbyville
  • Best Western Shelbyville Lodge Hotel
  • Best Western Shelbyville Lodge Shelbyville
  • Best Western Shelbyville Lodge Hotel Shelbyville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.