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Mercure Vichy Thermalia

4.0 star property
4-star hotel perfect for exploring Vichy

Choose dates to view prices

Photo gallery for Mercure Vichy Thermalia

Exterior
Bar (on property)
Minibar, in-room safe, desk, blackout drapes
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200
  • Thermes de Vichy
    ‪2 min walk‬
  • Palais des Congrès Opéra Vichy
    ‪3 min walk‬
  • Vichy Opera
    ‪6 min walk‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Vichy

Central Vichy getaway .With a stay at this Thermal hotel, you'll be steps from Thermes de Vichy and Hall des Sources. Palais des Congrès Opéra Vichy and Grand Café Casino are also within half a mile (1 km).

What's nearby

  • Thermes de Vichy - 2 min walk - 0.1 miles
  • Palais des Congrès Opéra Vichy - 3 min walk - 0.2 miles
  • Vichy Opera - 6 min walk - 0.4 miles
  • Église Saint-Blaise - 9 min walk - 0.5 miles
  • Source des Célestins - 12 min walk - 0.7 miles

Getting around

  • Vichy Station - 12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive

Restaurants

  • ‪Le Petit Pot - ‬4 min walk
  • ‪La Mie Câline - ‬5 min walk
  • ‪Au Bureau Vichy - ‬4 min walk
  • ‪Venus Barista - ‬5 min walk
  • ‪Le Vichy - ‬5 min walk

About this property

Mercure Vichy Thermalia

4-star hotel perfect for exploring Vichy
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3712 square feet (345 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Vichy Thermalia. Parking is available for a fee.

This 4-star Vichy hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3712 sq ft of conference space
  • 345 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Vichy Thermalia offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Vichy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.

Languages

English, French

Similar properties

Exterior

Ibis Vichy

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 14 reviews
$76 nightly
The price is $86
Jun 15 - Jun 16
Total includes taxes and fees
Ibis Vichy

Property amenities

Family friendly

  • Baby bath
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 27 2024 to July 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 14.90 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Covered self parking fee: EUR 15 per day
  • Pet fee: EUR 14.90 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thermalia
Mercure Thermalia Hotel
Mercure Thermalia Hotel Vichy
Mercure Thermalia Vichy
Mercure Vichy
Mercure Vichy Thermalia
Thermalia
Thermalia Vichy
Vichy Mercure Thermalia
Vichy Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy

Frequently asked questions

How close is Mercure Vichy Thermalia to the airport?

Mercure Vichy Thermalia is 43.1 mi (50-min drive) away from the Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) airport, the closest popular airport to the property.

Does Mercure Vichy Thermalia have an airport shuttle?

Airport shuttle services are not available at Mercure Vichy Thermalia.

How close is Mercure Vichy Thermalia to the beach?

This hotel is a short 14-minute walk from Plage des Célestins. Don't forget your sunscreen!

Does Mercure Vichy Thermalia offer free breakfast?

Free breakfast isn’t provided at Mercure Vichy Thermalia, but buffet breakfast is offered for a fee of EUR 14.90 per person.

Is there a casino at Mercure Vichy Thermalia?

No, there is no casino at this hotel, but Grand Café Casino (6-min walk) is nearby.

What time is check-in at Mercure Vichy Thermalia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Vichy Thermalia?

Free parking is not available at this hotel. Self parking is available for EUR 15 per day.

Does Mercure Vichy Thermalia have a pool?

Mercure Vichy Thermalia does not have a pool.

Does Mercure Vichy Thermalia have a restaurant?

Mercure Vichy Thermalia is home to Cote Jardin, which features French cuisine and al fresco dining.

Does Mercure Vichy Thermalia have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Mercure Vichy Thermalia to downtown Vichy?

Mercure Vichy Thermalia is 0.3 mi away from Vichy.

Mercure Vichy Thermalia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 337 reviews
Rating 8 - Good. 163 out of 337 reviews
Rating 6 - Okay. 63 out of 337 reviews
Rating 4 - Poor. 23 out of 337 reviews
Rating 2 - Terrible. 9 out of 337 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mika

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Hotel has seen better days. Properly is outdated. One female waitress was excellent in the evening, had an attitude that she is talking to equals. The male waiters and reception employee had an arrogant attitude, although everyone was polite. I speak fluently French but with an accent, maybe that was the reason. Or the fact that we are a gay couple just resonated badly. The morning staff at breakfast and checkout were however excellent, warm and caring, giving a feeling that they genuinely care.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no pool at advertised.
Stayed 3 nights in Aug 2024

4/10 Poor

Ronald

Traveled with partner
Disliked: Amenities, property conditions & facilities
very old property and needs a lot of refurbishment, the hotel is in a very bad condition.
Stayed 5 nights in Aug 2024

10/10 Excellent

BARNABY

Stayed 1 night in Dec 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool. Nuxe products in the bathroom. Very very nice staff. Great location and parking.
Stayed 1 night in Jul 2022

6/10 Okay

Jacky

the staff was inexistent
Stayed 1 night in Jan 2022

6/10 Okay

Rahela

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
A bit disappointing experience as normally Mercure hotels are well kept with a touch of luxury but this property was bit run-down kinda place. Our stay was very short but I didn't get the good vibes overall at this place though the reception staff / service was awesome and no complaints. This hotel needs renovation plus better cleanliness required.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

VerbalGarbage

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location but hotel quite tired & in need of a much needed makeover. Bought bottle of wine from bar for the room but barman couldn’t open it for me. No bottle opener available. In France??
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ni e stay in a Nice town

Very great stay at this hotel breakfast buffet is very complete o sart the day . Perssonnel very charming

8/10 Good

Chris, Dursley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stop over in Vichy

Comfortable relaxing stay

8/10 Good

Khatijah, Malaysia

Liked: Cleanliness, room comfort

Trip to Vichy

There was problem with the elevator during my 6 night stay at the hotel. Other than that I have pleasant memories of my visit to Vichy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

I love my stay in Vichy

4/10 Poor

Don, Sarasota

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not worth the extra drive

We had great difficulty finding the hotel. It's close to shopping and restaurants, which is a plus. Did not eat meals there at all. Hotel is very dated and not really very inviting. We regretted making the drive over from the Auto Route to stay there en route back to Paris.

8/10 Good

Brent, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service!

Outstanding front desk service, above and beyond the call of duty. As a nonFrench speaking guest, the staff was tremendously helpful (specially with the Domes thermale, next door). Old hotel, yet renovated rooms. Air conditioning was to noisy, we didn't need it. Lovely location, parking fee a bit odd.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly cosy

Modern hotel that managed to feel like a more traditional hotel with excellent restaurant and breakfast,could have happily stayed longer.

6/10 Okay

Verified traveler

Disliked: Room comfort
To be fair this hotel is in the process of being modernised and this was very reflected in the price we paid, but the bedrooms were still very dated and the aircon didnt work very well. A lot of the information in the room about the indoor pool next door at the thermal baths seemed to not to known to the reception staff. The main problem was that there was no coffee making facilities in the room, room service never answered the phone and the bar wasnt manned a lot of the time, so getting simple things like a coffee meant having to leave the hotel. Vichy was pleasant but very quiet.

8/10 Good

Patricia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoetl Thermaila - Vichy

The hotel was clean and the staff were pleasant and helpful. It was located close to the venue we attended and not too far from the train station. The lack of internet connect was a real problem for me as I needed to keep in touch with my business. While the hotel is good for tourists, it is not suitable for business travellers because of lack of internet facilities. I had to go to the Ibis Hotel up the street to use the internet and I could not use my own lap top.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst meal ever!!

This hotel had a weird feeling to it. Also, because there were no restaurants open in the neighborhood, we ate our dinner at this hotel. It was horrible.

6/10 Okay

Luc

Stayed 1 night in Oct 2024

8/10 Good

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

André

Liked: Cleanliness, staff & service, room comfort

il faut changer les moquettes des couloirs du 6°ét

Stayed 1 night in Oct 2024