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Citi Hotel London Heathrow

Property class: 3
3-star hotel in Heathrow Villages

Choose dates to view prices

Photo gallery for Citi Hotel London Heathrow

A bed with white bedding, a wooden frame, and a white pillow.
A covered parking area with cars parked, a brick wall, and a wooden fence.
A patio area with picnic tables and umbrellas, a brick pathway, and a building with a flat roof.
A building with a covered entrance, a gated driveway, and a well-maintained lawn with bushes.
A reception area with a blue counter, a green chair, a brick wall, and a door with a sensor.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Brickfield Lane, Hayes England UB3 5DX, Hayes, England, UB3 5DX
  • Place, Cranford Countryside Park
    ‪15 min walk‬
  • Place, Airport Bowl
    ‪17 min walk‬
  • Place, Harlington Sports Centre
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens and towels, a small bedside table, a window with curtains, and a view of the outdoors.

Standard Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a mirror, and a window with curtains.

Standard Twin Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

A hotel room with a bed, a small bedside table, a window with curtains, and a view of the outdoors.

Compact Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room for 4

A hotel room with two beds, a wooden floor, an air conditioning unit, a door with a lock, and a small trash bin.

Standard Family Room for 4

  • 120 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Double Room

A hotel room with a bed, a bedside table, a wall-mounted TV, a mirror, and a wall socket.

Accessible Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - No Window

A modern hotel room with a wooden bed frame, white linens, a small bedside table, and a trash bin.

Standard Double Room - No Window

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room - No Window

A white, single-bed room with a plain white wall and ceiling, a small bedside table, and a power outlet.

Small Double Room - No Window

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hayes

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 2 miles (3 km) of Airport Bowl and Stockley Park. Brunel University and Twickenham Stadium are also within 6 miles (10 km).

What's nearby

  • Cranford Countryside Park - 15 min walk - 0.8 miles
  • Airport Bowl - 17 min walk - 0.9 miles
  • Harlington Sports Centre - 3 min drive - 1.3 miles
  • Windsor Castle - 21 min drive - 13.7 miles
  • LEGOLAND® Windsor - 23 min drive - 14.8 miles

Getting around

  • Hayes & Harlington Station - 2 min drive
  • Hatton Cross Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • ‪The Great Western - ‬13 min walk
  • ‪Bar Eleven - ‬4 min drive
  • ‪Carluccio's - Marriott Heathrow - ‬18 min walk
  • ‪Bijou Bar - ‬3 min drive
  • ‪The Three Magpies - ‬3 min drive

About this property

Citi Hotel London Heathrow

3-star hotel in Heathrow Villages
For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Hayes hotel.

  • 82 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
Citi Hotel London Heathrow offers 82 air-conditioned accommodations with irons/ironing boards and fans. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 12 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in fee: GBP 25

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 for adults and GBP 12 for children
  • Self parking fee: GBP 15 per night
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Housekeeping fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Frequently asked questions

How close is Citi Hotel London Heathrow to the airport?

Citi Hotel London Heathrow is 2.4 mi (8-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Citi Hotel London Heathrow?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Citi Hotel London Heathrow on Sep 20, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citi Hotel London Heathrow have an airport shuttle?

Airport shuttle services are not available at Citi Hotel London Heathrow.

Does Citi Hotel London Heathrow offer free breakfast?

Free breakfast isn’t provided at Citi Hotel London Heathrow, but continental breakfast is offered for a fee of GBP 12 for adults and GBP 12 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Citi Hotel London Heathrow?

No, there is no casino at this hotel, but The Grosvenor Victoria Casino London (27-min drive) is nearby.

What time is check-in at Citi Hotel London Heathrow?

Check-in begins at 3:00 PM. Early check-in costs GBP 25 (subject to availability).

Is there free parking at Citi Hotel London Heathrow?

Free parking is not available at this hotel. Self parking is available for GBP 15 per night.

Does Citi Hotel London Heathrow have a pool?

Citi Hotel London Heathrow does not have a pool.

Does Citi Hotel London Heathrow have a spa?

There are no spa services available at this hotel.

How close is Citi Hotel London Heathrow to downtown Hayes?

Citi Hotel London Heathrow is 1.8 mi away from Hayes.

Citi Hotel London Heathrow Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 141 reviews
Rating 8 - Good. 19 out of 141 reviews
Rating 6 - Okay. 36 out of 141 reviews
Rating 4 - Poor. 19 out of 141 reviews
Rating 2 - Terrible. 20 out of 141 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, excellent value for money clean comfortable and tidy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stopped overnight before flight Very pleasant
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful and professional staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly, if not more than expected for the price and location. Full AC, comfortable and great value, Staff were also excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and had a beautiful view of a field with airplanes landing to Heathrow. The staff was kind and knowledgeable. Pleased, especially for the price. The room temperature was pleasant.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills value.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Sarbjit

Disliked: Cleanliness, amenities
Good Price but Parking was expensive.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the cleanness
Stayed 1 night in May 2026
Verified review

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and a great little pub, The White Hart. I wish the bus to the airport were easier to figure out, but I did make it on time.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Milaneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were helpful We checked out at 10 and left our luggages to see the area before heading to the airport Don’t expect tea or coffee anywhere in the hotel There is a vending machine if u needed water and drinks Close to the airport and no traffic
Stayed 1 night in Jun 2026
Verified review

8/10 Good

ellery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly hot even after having the AC turned down. My husband does exude heat but sleeping was very difficult due to this. Staff was very nice
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Their is no storage whatsoever. I pulled in the car park twice as there is no signage to say its a hotel at all. The receptionist was very welcoming. Maybe a sign could be installed
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service
Disliked: Amenities
Consider when booking this hotel that is the middle of nowhere even though is only a mile from the airport but there is nothing to buy food or anything. Is a very basic hotel. Staff was helpful at check in. The room was very clean and the shower room is good and clean too. But is a hotel to go and sleep for a few hours and that’s it. They charge for parking. £15 the night. They didn’t mentioned that when I booked.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Evelyn L

Liked: Cleanliness, staff & service
The hotel itself was fine. The area it was in was a bit sketchy and there were no signs outside identifying the hotel. I do understand, though, that it was newly penned and may not have everything completed yet.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Eva

Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this hotel! I slept there for a night and I got bitten by bed mites! I am full of pustules!this is important to raise awareness for other people. Please don’t delete
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Leah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel it’s like a cabin were there was no facilities at all even the receptionist are but helpful and they don’t know what they doing as if they were just put in a job on the spot no phone in the rooms if you need some inquiry or assistance there is no overnight staff so you could be stuck here as it’s far away from anywhere …as we explore and have happened to have conversations with local folks then we were told that this hotel is used to accommodate refugees!!
Stayed 1 night in May 2026
Verified review

6/10 Okay

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower leaked 0ur bedroom floor was soaks . No Windows in room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service
Disliked: Amenities
No
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ashish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was horrible with Expedia because of them I was charged and scammed from this property never ever booking these kind of properties ever. They charge you first and ask for deposit in text. The most annoying and rude experience. Scam is going on London
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Inigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor unclean, dust even in the bathroom. No shampoo or shower gel left. Toilet with remains of previous guest. Nowhere no put clothes or stuff away. No chair or bedside table. Air con not effective. For £75, you would expect at least the basics.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Woodrow

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are like an economy cruise ship berth. Thin mattress, no space, and you have to stand in the shower to get at the sink. The pictures don't even seem to be of the same building and the address is wrong. 0/10, do not recommend.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Takanami

Disliked: Amenities, property conditions & facilities
記載住所が間違っており、一般宅に着いてしまった。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Gavandeep

Liked: Cleanliness
Good spot to rest your head clean and easy to locate
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills values
Stayed 2 nights in May 2026