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Citi Hotel London Heathrow

Property class: 3
3-star hotel in Heathrow Villages

Choose dates to view prices

Photo gallery for Citi Hotel London Heathrow

A bed with white bedding, a wooden frame, and a white pillow.
A building with a covered entrance, a gated driveway, and a well-maintained lawn with bushes.
A covered parking area with cars parked, a brick wall, and a wooden fence.
A reception area with a blue counter, a green chair, a brick wall, and a door with a sensor.
A patio area with picnic tables and umbrellas, a brick pathway, and a building with a flat roof.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Brickfield Lane, Hayes England UB3 5DX, Hayes, England, UB3 5DX
  • Place, Cranford Countryside Park
    ‪15 min walk‬
  • Place, Airport Bowl
    ‪17 min walk‬
  • Place, Harlington Sports Centre
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens and towels, a small bedside table, a window with curtains, and a view of the outdoors.

Standard Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a mirror, and a window with curtains.

Standard Twin Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

A hotel room with a bed, a small bedside table, a window with curtains, and a view of the outdoors.

Compact Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room for 4

A hotel room with two beds, a wooden floor, an air conditioning unit, a door with a lock, and a small trash bin.

Standard Family Room for 4

  • 120 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Double Room

A hotel room with a bed, a bedside table, a wall-mounted TV, a mirror, and a wall socket.

Accessible Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - No Window

A modern hotel room with a wooden bed frame, white linens, a small bedside table, and a trash bin.

Standard Double Room - No Window

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room - No Window

A white, single-bed room with a plain white wall and ceiling, a small bedside table, and a power outlet.

Small Double Room - No Window

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hayes

Heathrow Villages stay.With a stay at this Heathrow Villages hotel, you'll be within 2 miles (3 km) of Airport Bowl and 6 miles (10 km) of Brunel University. Twickenham Stadium and Syon Park are also within 6 miles (10 km).

What's nearby

  • Cranford Countryside Park - 15 min walk - 0.8 miles
  • Airport Bowl - 17 min walk - 0.9 miles
  • Harlington Sports Centre - 3 min drive - 1.3 miles
  • Windsor Castle - 21 min drive - 13.7 miles
  • LEGOLAND® Windsor - 23 min drive - 14.8 miles

Getting around

  • Hayes & Harlington Station - 2 min drive
  • Hatton Cross Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • ‪The Great Western - ‬13 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬18 min walk
  • ‪Bar Eleven - ‬4 min drive
  • ‪F I L I N A - ‬3 min drive
  • ‪Bijou Bar - ‬3 min drive

About this property

Citi Hotel London Heathrow

3-star hotel in Heathrow Villages
For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Hayes hotel.

  • 82 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
Citi Hotel London Heathrow offers 82 air-conditioned accommodations with irons/ironing boards and fans. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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  • Restaurant
  • Breakfast available
  • Parking available
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Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 12 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 for adults and GBP 12 for children
  • Self parking fee: GBP 15 per night
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Housekeeping fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Frequently asked questions

How close is Citi Hotel London Heathrow to the airport?

Citi Hotel London Heathrow is 2.4 mi (8-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Citi Hotel London Heathrow?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Citi Hotel London Heathrow on Nov 15, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citi Hotel London Heathrow have an airport shuttle?

Airport shuttle services are not available at Citi Hotel London Heathrow.

Does Citi Hotel London Heathrow offer free breakfast?

Free breakfast isn’t provided at Citi Hotel London Heathrow, but continental breakfast is offered for a fee of GBP 12 for adults and GBP 12 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Citi Hotel London Heathrow?

No, there is no casino at this hotel.

What time is check-in at Citi Hotel London Heathrow?

Check-in begins at 3:00 PM. Early check-in costs GBP 15 (subject to availability).

Is there free parking at Citi Hotel London Heathrow?

Free parking is not available at this hotel. Self parking is available for GBP 15 per night.

Does Citi Hotel London Heathrow have a pool?

Citi Hotel London Heathrow does not have a pool.

Does Citi Hotel London Heathrow have a spa?

There are no spa services available at this hotel.

How close is Citi Hotel London Heathrow to downtown Hayes?

Citi Hotel London Heathrow is 1.4 mi away from Hayes.

Citi Hotel London Heathrow Reviews

Reviews

6.8
Rating 10 - Excellent. 61 out of 184 reviews
Rating 8 - Good. 25 out of 184 reviews
Rating 6 - Okay. 44 out of 184 reviews
Rating 4 - Poor. 24 out of 184 reviews
Rating 2 - Terrible. 30 out of 184 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly convenient for a stopover before a flight.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good basic hotel with helpful staff
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner worked well and beds were clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel, decent for an overnight stay. Very nice staff 😃
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
It’s a budget friendly place . But the rooms are way to small and thight space . Staff was very helpful.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room was clean and decent. Small but good enough for a night after coming in on a late flight.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, excellent value for money clean comfortable and tidy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stopped overnight before flight Very pleasant
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, check in easy and reception staff very helpful. Lots of parking but have to pay £15. Very basic and room was small but for a one night stop over it works very well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check in with a lovely lady who was so helpful. Car park had plenty of spaces. Room is spotless and has a nice view of the fields that lead up to Heathrow. Will definitely recommend and will use again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful and professional staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
We stayed one night, did the job but would not stay for a long period of time.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly, if not more than expected for the price and location. Full AC, comfortable and great value, Staff were also excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and had a beautiful view of a field with airplanes landing to Heathrow. The staff was kind and knowledgeable. Pleased, especially for the price. The room temperature was pleasant.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Never again. Staff were nice..
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Strange location, but basic room clean air on worked
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was room was very clean and it has the basic necessities. My husband and I loved it! We will recommend it to our friends and family, if they travel to London one day. Thank you for the service.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but fine
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills value.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Good Price but Parking was expensive.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very bad Shape.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the cleanness
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and a great little pub, The White Hart. I wish the bus to the airport were easier to figure out, but I did make it on time.
Stayed 1 night in May 2026