Vale Resort

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Vale Resort

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Hot Tub

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    ‪9 min drive‬
  • St. Fagans National Museum of History
    ‪12 min drive‬
  • Principality Stadium
    ‪19 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪20 min drive‬

Room options

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 344 sq ft
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Hensol Castle Bedroom

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Pontyclun

In Pontyclun .At this Pontyclun hotel, you'll be within 3 miles (5 km) of Llantrisant Castle and 6 miles (10 km) of Creigiau Golf Course. Dyffryn Gardens and Arboretum and The Royal Mint Experience are also within 6 miles (10 km).

What's nearby

  • The Royal Mint Experience - 9 min drive - 5.9 miles
  • St. Fagans National Museum of History - 12 min drive - 7.2 miles
  • Principality Stadium - 19 min drive - 13.0 miles
  • Cardiff Castle - 19 min drive - 12.8 miles
  • Barry Island Beach - 21 min drive - 10.7 miles

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly 4-star hotel with 2 restaurants
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. An indoor pool, a hot tub, and a fitness center are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Welsh

Similar properties

Property amenities

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

How close is Vale Resort to the airport?

Vale Resort is 15 mi (23-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

Does Vale Resort have an airport shuttle?

Airport shuttle services are not available at Vale Resort.

How close is Vale Resort to the beach?

This hotel is 10.3 mi (35-min drive) from Barry Island Beach and 10.2 mi (34-min drive) from Pebble Beach. Don't forget your sunscreen!

Does Vale Resort offer free breakfast?

Free breakfast isn’t provided at Vale Resort, but buffet breakfast is offered for a fee of GBP 18.95 per person. It's available on weekdays from 7 AM to 10 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Vale Resort?

No, there is no casino at this hotel, but Les Croupiers Casino (15-min drive) is nearby.

What time is check-in at Vale Resort?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Vale Resort?

This hotel offers free valet parking.

Does Vale Resort have a pool?

Vale Resort features an indoor pool.

Does Vale Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Vale Resort have a spa?

Pamper yourself with a day at Vale Spa, where you can enjoy body scrubs, body treatments, and facials.

How close is Vale Resort to downtown Pontyclun?

Vale Resort is 0.2 mi away from Hensol.

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 916 reviews
Rating 8 - Good. 255 out of 916 reviews
Rating 6 - Okay. 87 out of 916 reviews
Rating 4 - Poor. 34 out of 916 reviews
Rating 2 - Terrible. 20 out of 916 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic last minute night away

Room was a little more dated than others we've stayed in at this hotel but still totally spotless and even though it was a standard double the bed was enormous. Staff were pleasant as always and the food superb fabulous stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lady Yvonne, Glasgow

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable breakfast with usual selection of cooked options. One small comment about the need to ask for coffee/tea …. an individual pot or press would have been appreciated. Restaurant took over an hour to serve pasta dish but management refunded when I decided to abandon waiting. Good sports facilities. Quiet environment. Parking onsite and free WiFi was a plus. Generally a positive stay in a nice convenient location.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Peaceful and quiet
Stayed 2 nights in Nov 2024

6/10 Okay

Kristian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor

Our room was hour and half late for check in, I had paid extra for chocolates and wine package which wasn’t in the room. Was told to wait in the bar and they would come to find us, they didn’t. And had to find out the room was actually ready at 4pm but nobody told us
Stayed 1 night in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dale

Stayed 1 night in Jan 2025

8/10 Good

caroline

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a relaxed stay

A lovely hotel, the room was beautiful, very spacious. Spa excellent. The only negative was the bar meal, the service was not the best and errors made during order process. Otherwise a lovely stay, would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

noreen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love stay. Clean room, comfy bed and great food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, at a reasonable cost. Nice large room, loads of free parking, excellent gym facilities and nice food. Would happily stay again if I'm in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Nigel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Incident needs resolving

I have requested the manager to contact me regarding an incident I experienced at the venue. They have my details and I am still waiting. Can you get them to call me please ?
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Business traveler

Very nice hotel

Very nice hotel , gym and all facilities of a good standard.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A big success for a sole guest with a scooter.

My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.
Nov 23
Dinner
Stayed 1 night in Nov 2024