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Merchant Quarters

3.5 star property
3.5-star apartment near Royal Albert Dock, connected to a shopping center

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Photo gallery for Merchant Quarters

1 bedroom, iron/ironing board, WiFi (free), individually furnished
Business Suite, 1 Bedroom, Accessible, Kitchen | In-room dining
Business Suite, 1 Bedroom, Accessible, Kitchen | Living area | Flat-screen TV
Refrigerator (on request), microwave (on request)
Business Suite, 1 Bedroom, Accessible, Kitchen | 1 bedroom, iron/ironing board, WiFi (free), individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

View in a map
William Jessop Way, Liverpool, England, L3 1EJ
  • Place, Royal Liver Building
    ‪5 min walk‬
  • Place, Port of Liverpool Building
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Two Bedroom Apartment (4 adults)

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Two Bedroom Apartment (4 adults)

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom (2 Adults)

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Apartment, 1 Bedroom (2 Adults)

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Liverpool

City center stay.Within a 15-minute walk of this The Docks apartment, you'll find Liverpool Pier Head Ferry Terminal and Liverpool ONE. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).
View more Apartments in LiverpoolOpens in a new window

What's nearby

  • Royal Liver Building - 5 min walk - 0.3 miles
  • Port of Liverpool Building - 6 min walk - 0.4 miles
  • Liverpool ONE - 8 min walk - 0.4 miles
  • Royal Albert Dock - 12 min walk - 0.7 miles
  • The Beatles Story Museum - 15 min walk - 0.8 miles

Getting around

  • Liverpool James Street Station - 8 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪The Coffee - ‬6 min walk
  • ‪VU Bar - ‬3 min walk
  • ‪Bean - ‬2 min walk
  • ‪Panoramic 34 Restaurant - ‬5 min walk
  • ‪Azvex Brewery and Taproom - ‬6 min walk

About this property

Merchant Quarters

3.5-star apartment near Royal Albert Dock, connected to a shopping center
Merchant Quarters offers its guests an elevator. Public spaces have free WiFi.
  • 15 guestrooms or units
  • Elevator
Merchant Quarters offers 15 accommodations with irons/ironing boards and complimentary toiletries. These individually furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Microwaves and refrigerators can be requested. Housekeeping is provided on a limited basis.

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The Z Hotel Liverpool
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  • Free WiFi
  • Air conditioning
  • Breakfast available
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4.3 out of 5, Excellent, 277 reviews
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Kitchen

  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping

Location highlights

  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

Property is also known as

L3 Living Merchant Quarters Apartment Liverpool
L3 Living Merchant Quarters Apartment
L3 Living Merchant Quarters Liverpool
L3 Living Merchant Quarters
Merchant Quarters Apartment
Merchant Quarters Liverpool
L3 Living Merchant Quarters
Merchant Quarters Apartment Liverpool

Frequently asked questions

How close is Merchant Quarters to the airport?

Merchant Quarters is 10 mi (32-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Merchant Quarters have an airport shuttle?

Airport shuttle services are not available at Merchant Quarters.

How close is Merchant Quarters to the beach?

This apartment is 5 mi (10-min drive) from Crosby Beach and 6.7 mi (15-min drive) from Blundellsands Beach. Don't forget your sunscreen!

Does Merchant Quarters offer free breakfast?

Merchant Quarters does not offer free breakfast.

Is there a casino at Merchant Quarters?

No, there is no casino at this apartment, but Grosvenor Casino Liverpool (4-min drive) and Mecca Bingo (11-min drive) are nearby.

What time is check-in at Merchant Quarters?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Merchant Quarters?

Free parking is not available at this apartment.

Does Merchant Quarters have a pool?

Merchant Quarters does not have a pool.

Does Merchant Quarters have a spa?

There are no spa services available at this apartment.

How close is Merchant Quarters to downtown Liverpool?

Merchant Quarters is 0.3 mi away from Liverpool.

Merchant Quarters Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 7 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

ben

Liked: Cleanliness, room comfort
Disliked: Staff & service

Improvements necessary

This hotel needs to improve, the rooms are good value, but there are no signs to find the property, the reception doesn't exist, again no signed on how to find it, this needs to be improved. Only through luck we ran into someone who knew. Reception is badly managed, our room wasn't ready and we had to delay plans by over an hour. Wifi in rooms never worked, reception couldn't help.
Verified review

2/10 Terrible

Rachel

Disliked: Communication

No communication

I didn’t get to stay here as I had no contact from the property until 1hr before check in. I tried to call a disconnected number several times. Hotels.com tried to email and contact them on my behalf with no luck. I had cancel my travel plans and business meeting because of this.
Stayed 3 nights in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Really nice place close to all amenities
Stayed 1 night in May 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a 1 bedroom apartment, on arrival we were upgraded to a 2 bedroom apartment. The TV wasn't working and we were hoping to watch the Wales game on Sunday morning. Not a problem upgraded to the penthouse. Superb
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Wasnt quite to the stabdard of other serviced apartments ive stayed in in liverpool before
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, nice location, couple of small issues.

Stayed for work for 5 nights. Slight issue with the room door, which was rectified in a timely manner. Also had a slight problem getting a receipt/invoice, although this may be a Hotels.com thing and not the accommodation. Parking (the multi storey next door) was quite expensive at £11 for 8-12hrs and £17 for 12-24hrs but I suppose it’s a city centre so may be average? Would stay again, but hopefully it won’t be such a drama to get an invoice/receipt sent through for my expenses.
Stayed 5 nights in Jul 2019
Verified review

4/10 Poor

Miss K A

Disliked: Staff & service, property conditions & facilities, room comfort

Smelly, broken bed, no tea or coffee

Things didn't bode well when we arrived to a locked door...called the number and we're given a code and told our apartment was unlocked with key inside. That bit was ok I guess but not exactly a check in... The flat smelt of mould and cigarettes. There were 2 tea bags, no coffee, no sugar even though it specifically stated there would be. There was no hair dryer either. The light in the hallway didn't work. The bed was so uncomfortable that at 2am i tried to move to the sofa bed in the lounge and discovered it was broken. If there had been more than 2 of us staying this would have been a disaster. It was quiet and there was plenty of space but for £90 it was pretty awful. We'll be seeking a refund at least partially as it was not as advertised. Stay in a hotel or an airbnb. Not here.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

mototaka

Liked: Cleanliness, property conditions & facilities

キッチン付きの広々した素泊まり

すぐ隣のホテルで仕事だったのでアクセスは超絶便利。周辺に何も無い地域なので素泊りに慣れている人向けだが、部屋には広いキッチリが付いているので簡単な調理には便利。とは言えスタッフが昼の限られた時間にしか居ないのでチェックイン時間には注意が必要。時間を逃す鍵の手配がとにかく大変なので気を付けましょう。
Stayed 4 nights in Oct 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

No answer on phone. Stranded.

Could not check-in so had to book another hotel and significant extra expense.
Stayed 1 night in Dec 2017
Verified review

2/10 Terrible

gill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

From when I booked in June to stay at the end of November it was a shambles. Emailed for parking, to check in early no response. Called several times to find out how to pick key up no response. Expedia then tried “oh they had changed their phone number!!”. Check in 2pm no early check in so arrived 2.20pm called to pick key up straight to voicemail. Then she answered and said park in public car park and and come back for key. We did but then went back to voice mail!! 15mins later we get into apartments to be told we can’t go in apartment yet the last guests checked out late and haven’t cleaned the room!! My wedding we were attending was starting at 4pm. So we had to go in to change!! It was a pig sty still took cleaners another 10muns before they arrived. The cleaners only nice helpful ones there!!! The entire apt smelt!! The bed was lumpy and soft so uncomfortable. Awful awful awful I want a partial refund!!!
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stay for echo arena Bruno mars

Brilliant location 2 mins to arena and city centre ... great accommodation . Spacious modern apartment with all requirements needed. Clean and modern with balcony view of the Mersey.. easy access and convenient to all Liverpool areas. Had a great time and was extremely happy with the accommodation
Verified review

10/10 Excellent

Nemo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab

This was a last minute valentines booking. I was not expecting it to be so nice & cosy. I will be booking again. Amazing price for the location. Thanks x
Verified review

6/10 Okay

Natasha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Small room next to Hyde Park

The room was so tiny! Alright location right near pubs and bars for an evening dinner and drinks but our room faced the main road and the traffic was noisey. 5 minute walk from Hyde Park which was nice and the room was clean. Breakfast was okay but not great. I've never stayed in London before so maybe it's normal!
Verified review

10/10 Excellent

J-R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location on waterfront

Comfortable and clean with balcony and bath equipped kitchen and washing machine . But you must ring ahead to get initial access on arrival as no concierge . 5 min walk to Albert dock and L1 shopping area and Cavern club . Only negative really bad wifi .
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely clean appartment

night out with girls
Verified review

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel in Liverpool

Decent hotel in Liverpool - big flat - fully equipped - rather clean But a few things could have been better: - heating was working but the flat was still cold as it was very cold outside, it might have something to do with the isolation - heating not working in the bathroom - long list of wifi networks available but the one for my floor was very weak As for the location, it's near the sea. I picked it to go to a concert nearby but without that, I'd have taken something inside town.
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Nice room but stunk of smoke

Overall our stay was just what we needed and the room was pleasant with a nice balcony. I had a terrible booking experience with them though as they took 50% of the room rate on booking when I had booked a "book now pay on arrival" booking. I paid £35 more for this rate and when I brought it up with the hotel I was simply shunned off and ignored which I hate! Felt a bit ripped off before we had even got there! Check in was fine and as I said the room was nice but it did stink of smoke, I'm guessing someone had been smoking in the bedroom which obviously isn't the staffs fault but thought it maybe should of been mentioned to us on arrival?
Verified review

6/10 Okay

Janet

Liked: Cleanliness
Disliked: Property conditions & facilities

A bit more attention to detail needed

This wasn't the best self catering apartment we've stayed in - there were too many small things that needed attention. For example, there were no teaspoons or kitchen knives, which made cooking difficult, and there were lots of signs of wear and tear, such as broken blinds, cracked worktops and a broken chair. I don't think it was worth the price we paid.That said, the apartment was in a good location in a great city, and it was very clean and tidy for our arrival.
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal apartment for city break

Spent weekend in Liverpool and not only is the apartment is a great size, it is also an ideal location for visiting Liverpool. Centrally located and walking distance to all the famous attractions on the famous Liverpool waterfront. Apartment was clean and amenities were . Staff on reception, friendly and helpful. Hugely recommended :)
Verified review

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely apartment in great city location

Great accomodation, will definitely stay here again
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't think I should say too much in case it is fully booked next time I am up in Liverpool!
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

Excellent
Verified review

8/10 Good

Verified traveler

Stayed 1 night in May 2020
Verified review

10/10 Excellent

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018