4/10 Poor
zeynep
Business traveler
Jul 25, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a pleasant experience
The hotel has a 3PM checkin. Coming from the us with a broken injury did not lead to any earlier check in. In fact, there was such a long line at 3 that I could not check in until after 4. The online check in did not work because apparently my room was not ready. The staff was a mixed bag; some nice but some quite unpleasant. One staff member in the elevator mocked me when I could not find my room key card to swipe for my floor and refused to help me, putting me down all the way through. I was clearly in my business attire and conference badge and with laptop bag and just exhausted from a long day with my injury. That was quite unpleasant. Then when I finally reached my room it was not cleaned. I called reception but they just called me an hour later asking if I wanted it cleaned. Well, I said don’t bother and put my thrash outside. I wish the breakfast made up for it but if you don’t eat Pork it is slim pickings and there are only poor little triangles of one type of cheese. The croissants were tasteless. The location was alright, but that’s about it. Overall I would not stay again.
zeynep
Stayed 5 nights in Jul 2025
