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4.2 out of 5

"Sadly I forget his name, but the guy who checked me in was great!! Excellent customer service. " More

By a verified traveler on Tue 11 Aug 2020

Hotel Description

Hotel near Arkansas Heart Hospital in Little Rock

In Little Rock

You'll be within 3 miles (5 km) of Arkansas Heart Hospital and 6 miles (10 km) of University of Arkansas-Little Rock with a stay here. Baptist Health and Outlets of Little Rock are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like sitting areas and refrigerators, the 84 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include microwaves, coffee/tea makers, and free newspapers.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Apr 18 - Apr 19

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Little Rock-West, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Little Rock-West, an IHG Hotel

Everyone (4) Family (2)
1 out of 5
This hotel is definitely worse for wear. It’s older and not well maintained. The elliptical machine in the fitness center was broken (they only offered one and it was also old). When I was let inside the fitness center, it was dirty. There were used towels strewn across the floor. But the worst part was that they were definitely not enforcing masks inside the hotel even though, I was informed prior to booking that the hotel required masks inside the public areas. This was most definitely not the case. In addition, every other hotel we stayed at during our cross country trip offered free breakfasts that you picked up in the hotel lobby where they practiced social distancing. None of these other hotels offered buffets. It was more work for the staff, but they happily did it for the safety of their guests. This hotel did not do any of that. They set up a breakfast buffet. No social distancing. No one wearing masks. Needless to say, we left without partaking in the free breakfast. I’m so disappointed with this hotel. It was by far the worst experience we had on our cross country trip. Would definitely NOT recommend.

Posted by on Apr 11, 2021

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5 out of 5
Sadly I forget his name, but the guy who checked me in was great!! Excellent customer service.

Posted by on Aug 11, 2020

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4 out of 5
We loved the heated pool area and spa. We lived having plenty of hot water for showers and towels. But when i asked for an extra bed for our room, i was told that was against policy. We will continue to stay only being abke to spread out would be more comfortable than 4 people in 2 beds.

Posted by on Mar 9, 2020

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4 out of 5

Posted by on Jul 20, 2019

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5 out of 5
Best experience ever!!! Beautiful granite showers, very clean, excellent breakfast with hot options. Not one complaint! We are going to book this property again on our regular trips through Little Rock.

Posted by on Jun 3, 2019

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4 out of 5

Posted by on Dec 22, 2018

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2 out of 5
Holiday Inn 4900 Tally Rd Little Rock, Ar The bed was very comfortable and the HVAC was very user friendly and worked well. The furniture was very functional; however, there are several issues that were observed that are not indicative of the Holiday Inns that I have stayed in. First, after checking in (which was seamless), we noticed in our room that we had no remote for the TV. The night attendant did bring one to our room quickly. Over night my wife and I heard this constant humming that was very distracting. It was discovered to be coming from the refrigerator. If a door was placed on the cabinet containing the refrigerator it may contain the noise. It was also strange that the closet area was very small and could have been built out further because there is plenty of wall space to do so. Then, considering this was a handicap room #225, we noticed that in the oversized bathroom there was a tub and not a handicap accessible shower. Fortunately we aren’t handicap and didn’t need it. The towel rack is across the room and there is no place to hang towels near the sink or shower. The sink is too small to place ones toiletry items AND towels. Then when taking a shower, the shower head unit; which is very large, but nice, is too heavy to be supported by the little plastic clip and was constantly hanging and falling. This makes it difficult to really enjoy a shower. Breakfast was the usual, as expected, except the egg omelettes were cold. Also, when my wife went to put s

Posted by , from Memphis on Nov 24, 2018

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Comment from Hotel Management

Nov 28, 2018 by Holiday Inn Express Little Rock West

Thank you for leaving your review. We are sorry to hear about the problems you encountered during your stay. We will have our maintenance staff and our executive housekeeper look into this problems. Thank you,

4 out of 5

Comfortable and convenient

Pros: Pool, breakfast, comfort, convenience
Cons: Walls are thin--could hear a child in another room crying during the night
Location: Close to interstate, lots of restaurants
Our family stayed one night here on a road trip. The hotel is not too far off the interstate, and there were plenty of dining establishments to choose from nearby. The pool was a bit chilly (odd for late July) but not enough to deter the kids from swimming, and the hot tub was nice for us adults. Staff were pleasant and helpful. Room was clean and comfortable. There were cookies available at the front desk upon our arrival, and a good breakfast in the morning (scrambled eggs, sausage, pancakes, cinnamon rolls, fruit, yogurt, cereal, etc.--something for everyone). Would not hesitate to stay here again.

Posted by , from Decatur, AL on Aug 2, 2015

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5 out of 5

No concerns or shortcomings at all

Pros: Free Internet
Room was spacious and clean, staff courteous. Good value and good experience, I would definitely stay again.

Posted by , from Marshall, TX on May 4, 2012

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4 out of 5

Money well spent

The hotel is very nice with a very helpful staff that is eager to make your stay as enjoyable as possible. The room was clean and the kitchenette was well stocked. The HVAC was controlled by thermostat so you can precisely set the room temperature. The hotel is close to the interstate, but sits off of Col Glenn Rd; so you have to make a small dog leg turn to get to the parking lot. There is a nice indoor pool and hot tub. The indoor pool was the reason I chose this hotel; however, the pool was too cold to swim in. Overall, my stay was a good experience and would recommend this hotel to others.

Posted by on Oct 25, 2010

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About the Holiday Inn Express & Suites Little Rock-West, an IHG Hotel

Location 4900 Talley Road, Little Rock, AR 72204

Property Features

Holiday Inn Express & Suites Little Rock-West, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Little Rock-West, an IHG Hotel. Self parking is free. This Little Rock hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Clinton National Airport Airport (LIT) (18.1 km / 11.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Little Rock-West, an IHG Hotel offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 35.00 per accommodation, per day
  • Maximum 1 per room (weight limit: 110 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Little Rock-West
  • Holiday Inn Express Little Rock-West
  • Holiday Inn Hotel Rock-West
  • Holiday Inn Rock-West
  • Holiday Inn Express Little Rock-West Hotel
  • Holiday Inn Express Rock-West Hotel
  • Holiday Inn Express Rock-West
  • Holiday Inn Express And Suites - Little Rock West
  • Holiday Inn Little Rock
  • Little Rock Holiday Inn
  • Holiday Inn Express Suites Little Rock West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.