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My Story Hotel Rossio

3.0 star property
3-star hotel near Rossio Square

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Photo gallery for My Story Hotel Rossio

Daily buffet breakfast (EUR 15 per person)
Property grounds
View from room
Staircase
Down comforters, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
  • Rossio Square
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

7.8 out of 10
Good
(23 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Rossio)

View from room

Double Room (Rossio)

8.4 out of 10
Very good
(5 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Down comforters, minibar, in-room safe, desk

Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Down comforters, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room (Rossio)

Down comforters, minibar, in-room safe, desk

Twin Room (Rossio)

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Lisbon

Lisbon City Center stay.At this Lisbon City Center hotel, you'll be well placed to visit Rossio Square and Santa Justa Elevator, both steps away. Also, Avenida da Liberdade is within half a mile (1 km) and Marquis of Pombal Square is within 2 miles (3 km).

What's nearby

  • Rossio Square - 1 min walk - 0.0 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Castle of São Jorge - 7 min walk - 0.4 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 2 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Nicola - ‬1 min walk
  • ‪Ginginha do Carmo - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

My Story Hotel Rossio

3-star hotel near Rossio Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Rossio.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 4 levels
  • Built in 2015
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
My Story Hotel Rossio offers 46 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 11295

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
My Story Rossio Lisbon
My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

Frequently asked questions

How close is My Story Hotel Rossio to the airport?

My Story Hotel Rossio is 5.8 mi (22-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

Does My Story Hotel Rossio have an airport shuttle?

My Story Hotel Rossio offers an airport shuttle 24 hours a day, on request, for a charge of EUR 35 per room, one-way.

How close is My Story Hotel Rossio to the beach?

This hotel is 11 mi (38-min drive) from Costa da Caparica Beach and 14.7 mi (35-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does My Story Hotel Rossio offer free breakfast?

Free breakfast isn’t provided at My Story Hotel Rossio, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at My Story Hotel Rossio?

No, there is no casino at this hotel, but Lisbon Casino (10-min drive) is nearby.

What time is check-in at My Story Hotel Rossio?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at My Story Hotel Rossio?

Free parking is not available at this hotel.

Does My Story Hotel Rossio have a pool?

My Story Hotel Rossio does not have a pool.

Does My Story Hotel Rossio have a restaurant?

Yes, there is a restaurant on site.

Does My Story Hotel Rossio have a spa?

There are no spa services available at this hotel.

How close is My Story Hotel Rossio to downtown Lisbon?

My Story Hotel Rossio is 0.4 mi away from Santa Maria Maior.

My Story Hotel Rossio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 574 out of 901 reviews
Rating 8 - Good. 275 out of 901 reviews
Rating 6 - Okay. 42 out of 901 reviews
Rating 4 - Poor. 6 out of 901 reviews
Rating 2 - Terrible. 4 out of 901 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location right on Rossio Square with great access to everything! And if you couldn't walk to it, it was super easy to grab transportation right from the hotel. The staff were wonderfully helpful, and the breakfast (though not included) was exceptional. The room itself was a little small, and the outlets were not well thought out (behind a moving partition on the side of the bed that you would thread your cord through & an outlet in the bathroom that was limited), but it was very clean and had a wonderful view of the square, and a great shower. I would highly recommend this hotel for it's perfect location and hospitality!
Stayed 2 nights in May 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff…fantastic location…clean hotel…only downside no washcloths…apparently that’s not uncommon in Europe. Highly recommend!
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Rooms were clean and breakfast excellent. Rooms are very small but we didn’t spend much time there anyway.
Stayed 2 nights in May 2025

8/10 Good

Estrella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la ubicación del hotel pero la habitación inicial era muy incómoda para entrar o salir del baño por suerte nos la cambiaron pues para personas mayores es bien difícil manejarse en esos espacios tan reducidos
Stayed 2 nights in Dec 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great location. Clean. Attentive staff. Excellent breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mr Paul J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Reception Team !

The My Story Hotel Rossio is a great hotel from a Service and Location perspective in Lisbon. It's centrally located overlooking a square with plenty of dining options nearby. The staff on reception were excellent throughout our stay ! The availability of firmer pillows was a great addition, Double Glazing works well and could not hear the road below the front of the hotel. If I was suggesting anything for improvement it would be placement of USB charging in the rooms as adaptors were needed. Breakfast was great and the choices adequate, I would have liked to see Smoked Salmon as a healthier option instead of Bacon or Ham ! Now the big question, would I go to this hotel again when I return to Lisbon ? YES without a doubt ! Uber from the Airport to the hotel is around 8 euros and takes less than 30 minutes so skip the metro system which takes a little longer.
Stayed 4 nights in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location, friendly, comfortable room.
Stayed 4 nights in Mar 2025

6/10 Okay

Grace

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Seungyoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, clean room, very convenient area , excellent breakfast with discount price. Only bad thing was bathroom too small. But it is Europe, what should I do! I will come back this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adeeba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were very friendly, welcoming, and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel wth lovely staff. The surprise slice of cake for my husbands birthday was an extra special touch!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Great location, friendly and helpful staff.
Stayed 4 nights in Dec 2024

8/10 Good

Carla, Tavira

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small for two people, and there are no public spaces in the hotel to relax in if you don't want to go out. Good for an overnight stay. Nothing wrong with the hotel, but probably wouldn't stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon arrival the staff engaged us and spoke about their amenities and made suggestions for dining during our stay. Clean, green aware, and great location
Stayed 1 night in Nov 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the interior design of the room....simple and easy. Alfonso has a good attitude and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday stay....

We had the most amazing stay to celebrate my birthday. The staff were friendly on check in and then they surprised me with a bottle of prosecco, chocolate cake and balloons to kick start my celebrations. The location is right in the heart of the city. Breakfast was fantastic, lots of choice. The room were comfortable and modern. I will definitely be back..... thanks for making it a birthday to remember .....
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size a little small, less than 1’ clearance on the end of the bed. Great staff!!! Great location!!!
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Comfortable bed in tiny room.

Desk staff were friendly and helpful. Bed was very comfortable and the bathroom was clean and a reasonable size. The room itself was incredibly tiny with no desk or table. Outlets for devices were limited. Storage space was small. With two small suitcases, it was difficult to navigate the room. Excellent location.
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

Great central loation

Great central location.
Stayed 1 night in Sep 2024

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ismail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Decent size rooms for Europe
Stayed 2 nights in Aug 2024

10/10 Excellent

Marci

Liked: Property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Lumin, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Stayed 1 night in Aug 2024