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My Story Hotel Ouro

3.0 star property
3-star hotel near Rossio Square

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Photo gallery for My Story Hotel Ouro

Double Room | Minibar, in-room safe, desk, soundproofing
Reception
City view from property
Front of property
Lunch and dinner served, Portuguese cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
Rua Áurea 100, Lisbon, 1100-063
  • Place, Commerce Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

8.4 out of 10
Very good
(21 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

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About the neighborhood

Lisbon

Lisbon City Center stay.At this Lisbon City Center hotel, you'll be well placed to visit Rossio Square and Commerce Square, both within a 5-minute walk. Also, Avenida da Liberdade is within half a mile (1 km) and Marquis of Pombal Square is within 2 miles (3 km).

What's nearby

  • Commerce Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 3 min walk - 0.2 miles
  • Rossio Square - 5 min walk - 0.3 miles
  • Castle of São Jorge - 7 min walk - 0.4 miles
  • Avenida da Liberdade - 8 min walk - 0.5 miles

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Cafetaria São Nicolau - ‬1 min walk
  • ‪Brew - ‬2 min walk
  • ‪Grilled & Company - ‬2 min walk
  • ‪Koppu Ramen Izakaya Chiado - ‬1 min walk

About this property

My Story Hotel Ouro

3-star hotel near Rossio Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at My Story Hotel Ouro.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
My Story Hotel Ouro offers 51 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Exterior
My Story Hotel Augusta
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 500 reviews
$108 nightly
The price is $124
Nov 24 - Nov 25
Total with taxes and fees
My Story Hotel Augusta

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 25 per room (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 7845

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is My Story Hotel Ouro to the airport?

My Story Hotel Ouro is 6.1 mi (29-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

How much does it cost to stay at My Story Hotel Ouro?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at My Story Hotel Ouro on Nov 13, 2025 start from $215.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does My Story Hotel Ouro have an airport shuttle?

My Story Hotel Ouro offers an airport shuttle 24 hours a day, on request, for a charge of EUR 25 per room, one-way.

How close is My Story Hotel Ouro to the beach?

This hotel is 11.5 mi (38-min drive) from Costa da Caparica Beach and 11.5 mi (42-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does My Story Hotel Ouro offer free breakfast?

Free breakfast isn’t provided at My Story Hotel Ouro, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at My Story Hotel Ouro?

No, there is no casino at this hotel, but Lisbon Casino (9-min drive) is nearby.

What time is check-in at My Story Hotel Ouro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at My Story Hotel Ouro?

Free parking is not available at this hotel.

Does My Story Hotel Ouro have a pool?

My Story Hotel Ouro does not have a pool.

Does My Story Hotel Ouro have a restaurant?

My Story Hotel Ouro is home to My Story Hotel Ouro, which features Portuguese cuisine.

Does My Story Hotel Ouro have a spa?

There are no spa services available at this hotel.

How close is My Story Hotel Ouro to downtown Lisbon?

My Story Hotel Ouro is 0.3 mi away from Santa Maria Maior.