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My Story Hotel Augusta

3.0 star property
3-star hotel near Rossio Square

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Photo gallery for My Story Hotel Augusta

Exterior
Reception
Front of property
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 15 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
R. de São Nicolau, 78, Lisbon, 1100-549
  • Santa Justa Elevator
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪10 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Double Room, City View

Double Room, City View | Street view

Double Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • 86 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

8.2 out of 10
Very good
(34 reviews)
  • 97 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double City View

1 bedroom, minibar, in-room safe, desk

Double City View

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Lisbon

Heart of Lisbon.At this Baixa hotel, you'll be well placed to visit Rossio Square and Santa Justa Elevator, both within a 5-minute walk. Also, Avenida da Liberdade is within half a mile (1 km) and Marquis of Pombal Square is within 2 miles (3 km).

What's nearby

  • Santa Justa Elevator - 3 min walk - 0.2 miles
  • Commerce Square - 3 min walk - 0.2 miles
  • Rossio Square - 5 min walk - 0.3 miles
  • Castle of São Jorge - 7 min walk - 0.4 miles
  • Avenida da Liberdade - 10 min walk - 0.6 miles

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 30 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Paul - ‬1 min walk
  • ‪Cafetaria São Nicolau - ‬1 min walk
  • ‪Restaurante Japonês KIKU - ‬1 min walk
  • ‪La Vita è Bella - ‬1 min walk

About this property

My Story Hotel Augusta

3-star hotel near Rossio Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. My Story Hotel Augusta also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Lisbon hotel is smoke free.

  • 46 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
My Story Hotel Augusta offers 46 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

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  • Air conditioning
  • Housekeeping
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The price is $148
Jul 16 - Jul 17
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9985

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Charming Hotel Augusta Lisboa
My Story Charming Augusta Lisboa
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My Story Charming Hotel Augusta Lisbon
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Frequently asked questions

How close is My Story Hotel Augusta to the airport?

My Story Hotel Augusta is 6.1 mi (30-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

How much does it cost to stay at My Story Hotel Augusta?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at My Story Hotel Augusta on Jul 16, 2025 start from $155.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does My Story Hotel Augusta have an airport shuttle?

Airport shuttle services are not available at My Story Hotel Augusta.

How close is My Story Hotel Augusta to the beach?

This hotel is 11.6 mi (39-min drive) from Costa da Caparica Beach and 11.5 mi (42-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does My Story Hotel Augusta offer free breakfast?

Free breakfast isn’t provided at My Story Hotel Augusta, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at My Story Hotel Augusta?

No, there is no casino at this hotel, but Lisbon Casino (9-min drive) is nearby.

What time is check-in at My Story Hotel Augusta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at My Story Hotel Augusta?

Free parking is not available at this hotel.

Does My Story Hotel Augusta have a pool?

My Story Hotel Augusta does not have a pool.

Does My Story Hotel Augusta have a restaurant?

Yes, there is a restaurant on site.

Does My Story Hotel Augusta have a spa?

There are no spa services available at this hotel.

How close is My Story Hotel Augusta to downtown Lisbon?

My Story Hotel Augusta is 0.3 mi away from Santa Maria Maior.

My Story Hotel Augusta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 470 reviews
Rating 8 - Good. 121 out of 470 reviews
Rating 6 - Okay. 21 out of 470 reviews
Rating 4 - Poor. 11 out of 470 reviews
Rating 2 - Terrible. 6 out of 470 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacy

Stayed 4 nights in Mar 2025

6/10 Okay

Christina

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Location was handy to everything, very close to the metro and train and other sights. Loads of options to eat, but they would be known as tourist traps. People outside trying to coax you inside. The rooms are very warm, air-con was set to heat due to the time of year. Hotel tried to switch it to cool when I asked, but when it didnt work, they told me to open the window. I had been doing that, but when you're woken up at 3am with the heat (24oC) in the room, opening a window in a busy and lively area doesnt equate to a good night sleep!
Stayed 4 nights in Mar 2025

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are small

It was too small for my family of 3. The room appeared larger in the photos but the bed took up most of the space. The room appeared clean, and the staff was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken Mira

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Hong Nhat Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Small room but clean with enough amenities. Bring your own toothbrush and toothpaste. Staff are very friendly and courteous.
Stayed 3 nights in Feb 2025

10/10 Excellent

Warfan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and we absolutely loved this hotel. It is centrally located, close to all the transit stations, and there are plenty of shops and restaurants in the area. The hotel itself was very clean and pleasant.
Stayed 2 nights in Feb 2025

2/10 Terrible

Erin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly incompetent and inconsistent. One night we were able to order breakfast at 1:15 am due to jet lag the next day we could not order breakfast at 12:10. Property does not feel clean. Gross carpentry and bathrooms that do not feel sanitary. Overall I would not recommend staying here
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y las habitaciones un poco chiquitas pero están buenas y limpias
Stayed 2 nights in Nov 2024

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything. Rooms and hotel is very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The room was small but comfortable and nice. We left some of our things behind by accident and they emailed us to let us know, the honesty was appreciated and we were able to retrieve our things. I would absolutely stay here again!
Stayed 5 nights in Oct 2024

8/10 Good

RAY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Place is good but very small. Bathroom is very small and can hardly fit
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. This is a small hotel but nice staff, room was comfortable, efficient air conditioning, and comfortable bed. We were on 4th floor with view of a brick wall next door but didn't care because not in our room much. The location is excellent, right among many popular areas but was quiet for sleeping. Have to pay for the breakfast there or many choices at nearby pastry shops. There are 2 other Sister My Story book hotels that seemed nice and you get a discount to eat at one right across the street. We noticed in Portugal the hotels do not have washcloths, Just hand size or large bath towels.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel located at steps of Augusta road

Very good and clean hotel. Great location and good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Amenities
Excellent location, nice view on the 5th floor. Staff very nice and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Randall

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Lisbon and staying at My Story Hotel Augusta was great, location location, you can beat it, walkable to many places, shopping, Fado, Castles, etc, room on the small side but very clean, staff super friendly, great breaksfast, buffet style with many choices at a reasonable price, definetely would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Lisbon and the My Story Augusta Hotel has a great location, walkable to many places, rooms were very clean, on the small side but location location is more important. Staff super friendly, breakfast was good, buffet style with many choices and very reasonable price
Stayed 2 nights in Sep 2024

10/10 Excellent

Dwayne Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Nice hotel in the centre of Lisbon. Lots to do in the evenings, great people and a fantastic breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Loleeta

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Bow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in the heart of the city and right below the street bustled with people, restaurants and shops. We had a room in the corner, which was quite spacious, bathroom was large and shower was great. We found the bed super comfortable. Ultimately, the hotel organised a unsolicited birthday surprise, which showed that they really cared about their guests. When we return to Lisbon again we'll definitely be staying there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Giselle

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Bich

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with amazing people, highly recommended
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Room but Good Location.

Smaller than expected room. Good location. Really clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central to everything
Stayed 7 nights in Aug 2024