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5.0 out of 5

"The staff were very friendly, warm, and helpful. They worked hard to make sure our experience was wonderful, and it was. Staying on the tributary ... " More

By a verified traveler on Fri 22 Nov 2019

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Hotel Description

5-star luxury hotel, connected to the convention center in Belem

Belem stay

Within a 15-minute walk of this Belem hotel, you'll find Belém Tower and Jerónimos Monastery. Also, Pasteis de Belem is within half a mile (1 km) and Lisboa Congress Centre is within 2 miles (3 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and airport shuttle. Enjoy the indoor pool and perks like free valet parking and free WiFi.

Superior Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$239* Per night/room Oct 24 - Oct 25

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Single Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Altis Belém Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Altis Belém Hotel & Spa

Everyone (1)
5 out of 5
The staff were very friendly, warm, and helpful. They worked hard to make sure our experience was wonderful, and it was. Staying on the tributary to the ocean was beautiful. It was fun to watch the boats go by. And it was very easy to walk to the local historical sites. Excellent bed and pillows.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 23, 2019 by Calado

Dear Valued Guest, Thank you for taking the time to write a such a detailed comment about your recent stay with us. We look forward to your next visit. Best regards, Francisca Calado | Front Office

About the Altis Belém Hotel & Spa

Location Doca Do Bom Sucesso, Lisbon, 1400-038

Property Features

Altis Belém Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. There are 3 meeting rooms available. A fitness center, a sauna, and spa services are also featured at the luxury Altis Belém Hotel & Spa. Self parking and valet parking are free. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Alges Station (1.8 km / 1.1 mi)
  • Metro station: Lg. Princesa Stop (0.7 km / 0.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Altis Belém Hotel & Spa offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurante Feitoria - This fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Cafetaria Mensagem - Overlooking the ocean, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Bar 38º 41' - This bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

BSpa by Karin Herzog has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 95.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 per person (approximately)
  • Rollaway bed fee: EUR 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altis Belem Hotel Lisbon
  • Altis Belém Hotel & Spa Hotel
  • Altis Belém Hotel & Spa Lisbon
  • Altis Belém Hotel & Spa Hotel Lisbon
  • Altis Belém Hotel Lisbon
  • Altis Belém Hotel
  • Altis Belém Lisbon
  • Altis Belém

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.