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"Very friendly front desk help. Will come back again! " More

By a verified traveler on Sun 20 Sep 2020

Hotel Description

3-star hotel in Downtown Lincoln

Downtown Lincoln stay

Within a 10-minute walk of this Downtown Lincoln hotel, you'll find University of Nebraska-Lincoln and Great Plains Art Museum. Lied Center and Mary Riepma Ross Media Arts Center are also within half a mile (1 km).

Dining options, 3 bars/lounges

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. 2 coffee shops/cafés and 3 bars/lounges offer a variety of options for drinks and a bite to eat.

Free Internet, flat-screen TVs

The 104 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and refrigerators. Other amenities include room service, hydromassage showerheads, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room Oct 10 - Oct 11

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Lincoln Downtown/Haymarket ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Lincoln Downtown/Haymarket

Everyone (5) Couples (1) Family (2)
5 out of 5

Posted by on Oct 25, 2020

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Comment from Hotel Management

Nov 2, 2020 by Melanie Thompson, GM

Thank you for the wonderful score! We hope to see you again soon!

4 out of 5
Very friendly front desk help. Will come back again!

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 21, 2020 by Melanie Thompson, GM

Thank you for the kind words about our front desk staff! We look forward to your next stay here at Hilton Garden Inn!

4 out of 5

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 2, 2020 by Melanie Thompson, GM

Thank you for the feedback! We hope to see you again soon!

4 out of 5

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 13, 2020 by Melanie Thompson, GM

Thank you so much for your kind score and taking the time to fill out the survey. We hope to see you again soon!

2 out of 5
The location is great but loud. Bring earplugs if you have any hope of sleeping. Front desk personnel could have been more helpful. A little surly to be honest.

Posted by , from Denver on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Melanie Thompson, General Manager

I appreciate you communicating with me about the training opportunities available at the desk. I apologize that you were unable to sleep well. I hope you give us another chance to exceed your expectations.

3 out of 5
The bed was not actually a King size bed. Also one of the elevators seemed to be broken. Evening staff was rude.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Melanie Thompson, GM

Thank you for bringing these training opportunities to my attention. We hope you will give us the opportunity to host your future stays in Lincoln. We will work to exceed your expectations.

5 out of 5
Great place to stay. Close to the night life at the Haymarket! Great atmosphere!

Posted by , from Waco, NE on Jul 29, 2018

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Comment from Hotel Management

Aug 8, 2018 by Melanie Thompson, General Manager

We are happy to hear that you enjoyed your time here in Lincoln. Thank you for making us your choice for your hotel needs. We look forward to welcoming you again in the future!

3 out of 5

Too hot!

Pros: Close to everything in downtown Lincoln. Staff was very nice but I would rather have them be surly yet effective.
Cons: Beautiful amenities and location mean nothing without basic comfort. In a motel/hotel setting, being able to control room temp is a basic comfort.
Title of review says it all--If you are too hot you can't get comfortable, can't sleep, can't feel clean (sweating the whole time). Discussed with staff and they were polite and concerned but couldn't solve the problem. After 2 phone calls we gave up and went to bed (miserable night). We told front desk upon checking out in the morning. I have no doubt that the polite concern shown by the staff was followed by inaction. My guess is that the room was cleaned and passed on to the next unsuspecting guest who will call and be shown polite concern followed by inaction to be repeated again and again. In fact I'm sure we were 2 of many previous guests with same problem. Could not possibly have been the first. When problems are present, fix them!

Posted by on Apr 18, 2015

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About the Hilton Garden Inn Lincoln Downtown/Haymarket

Location 801 R Street, Lincoln, NE 68508

Property Features

Hilton Garden Inn Lincoln Downtown/Haymarket offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2900 square feet (269 square meters). A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Lincoln Downtown/Haymarket. For a fee, parking is available. This 3-star Lincoln hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 2900 sq ft of conference space
  • 269 sq m of conference space
  • Built in 2013
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lincoln Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Garden Inn Lincoln Downtown/Haymarket offers 104 air-conditioned accommodations with safes and irons/ironing boards. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. This Lincoln hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

The Garden Grill and Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 8.95 per person (approximately)
  • Covered self parking fee: USD 17.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Haymarket
  • Hilton Garden Inn Haymarket Hotel
  • Hilton Garden Inn Haymarket Hotel Lincoln Downtown
  • Hilton Garden Inn Lincoln Downtown Haymarket
  • Hilton Garden Inn Lincoln Downtown/Haymarket Hotel
  • Hilton Garden Inn Downtown/Haymarket Hotel
  • Hilton Lincoln Haymarket
  • Hilton Garden Inn Lincoln Downtown/Haymarket Hotel
  • Hilton Garden Inn Lincoln Downtown/Haymarket Lincoln
  • Hilton Garden Inn Lincoln Downtown/Haymarket Hotel Lincoln

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.