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Best Western Urban Hotel

3.0 star property
3-star Baroque hotel near Lille Grand Palais

Choose dates to view prices

Photo gallery for Best Western Urban Hotel

Breakfast served
Lobby
Property amenity
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
48 Bis Rue De Valenciennes, Lille, Nord, 59000
  • Place, Lille Grand Palais
    ‪15 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪17 min walk‬
  • Place, Euralille
    ‪5 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪11 min drive‬

Room options

Standard Double Room

  • Sleeps 2

View all photos for Classic Room, 1 Twin Bed, Non Smoking

A modern hotel room with a large bed, bedside tables, a mirror, and a window with curtains.

Classic Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Blackout drapes, soundproofing, iron/ironing board, travel crib

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted mirror, and a window with curtains.

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Blackout drapes, soundproofing, iron/ironing board, travel crib

Comfort Room, Multiple Beds, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board, travel crib

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a headboard, and a window with curtains.

Classic Double Room

  • Sleeps 2

View all photos for Deluxe King Room

A hotel room with a bed, a desk with a coffee maker, a chair, a round table, and a large window with curtains.

Deluxe King Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a television, and a large window with curtains.

Standard Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Holiday Inn Express Lille Centre by IHG

Lille Centre Ville
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
4.3 out of 5, Excellent, 1,002 reviews
$92 nightly
The price is $105
Jul 14 - Jul 15
Total with taxes and fees
Holiday Inn Express Lille Centre by IHG

About the neighborhood

Lille

Heart of Lille.Within a 10-minute walk of this Lille-Moulins hotel, you'll find Jean-Baptiste Lebas Square and La Gare Saint Sauveur. Also, Lille Natural History Museum is within half a mile (1 km) and Geology and Natural History Museum is within 2 miles (3 km).

What's nearby

  • Lille Grand Palais - 15 min walk - 0.8 miles
  • Zenith Arena Concert Hall - 17 min walk - 0.9 miles
  • Le Palais des Beaux Arts de Lille - 18 min walk - 1.0 mile
  • Euralille - 5 min drive - 1.5 miles
  • Lille Grand Square - 6 min drive - 1.3 miles

Getting around

  • Porte-de-Douai Station - 4 min drive
  • Porte de Valenciennes Station - 5 min walk
  • Lille (LIL-Lesquin) - 12 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬12 min walk
  • ‪Mother - ‬7 min walk
  • ‪Le Bistronome - ‬9 min walk
  • ‪Sikaru - ‬11 min walk
  • ‪Le Frigidaire - ‬9 min walk

About this property

Best Western Urban Hotel

3-star Baroque hotel near Lille Grand Palais
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Best Western Urban Hotel . Limited free parking is available on a first-come, first-served basis.

This Baroque Lille hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Urban Hotel offers 40 accommodations with espresso makers and complimentary bottled water. 80-cm flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Free WiFi
  • Air conditioning
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Jun 21 - Jun 22
Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 80-cm flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Grand Palais
Best Western Grand Palais Lille
Best Western Hôtel Grand Palais
Best Western Hôtel Grand Palais Lille
Hôtel Grand Palais Lille
Hôtel Grand Palais
Grand Palais Lille
Urban Hotel Lille
Urban Lille
Best Western Urban Hotel Spa
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel Lille

Frequently asked questions

How close is Best Western Urban Hotel to the airport?

Best Western Urban Hotel is 5.9 mi (12-min drive) away from the Lille (LIL-Lesquin) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Urban Hotel ?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Best Western Urban Hotel on Jun 28, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Urban Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Urban Hotel .

Does Best Western Urban Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Urban Hotel , but buffet breakfast is offered for a fee of EUR 14 for adults and EUR 8 for children. It's available on weekdays from 6:30 AM to 10 AM and weekends from 7 AM to 11:00 AM.

Is there a casino at Best Western Urban Hotel ?

No, there is no casino at this hotel, but Casino Barriere Lille (4-min drive) is nearby.

What time is check-in at Best Western Urban Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM.

Is there free parking at Best Western Urban Hotel ?

This hotel offers free self parking.

Does Best Western Urban Hotel have a pool?

Best Western Urban Hotel does not have a pool.

Does Best Western Urban Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Urban Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Urban Hotel to downtown Lille?

Best Western Urban Hotel is 1.1 mi away from Lille.

Best Western Urban Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 207 out of 597 reviews
Rating 8 - Good. 250 out of 597 reviews
Rating 6 - Okay. 92 out of 597 reviews
Rating 4 - Poor. 36 out of 597 reviews
Rating 2 - Terrible. 12 out of 597 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very safe parking. Lovely outside space and nice restaurant. (Book in advance at WE) Staff were great changing outr room when a problem was found with the shower.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place!

Great stay at an affordable price!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ewan

Liked: Cleanliness, property conditions & facilities
Great location, quiet but central. Staff really friendly and great choice for brekki.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chokri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, great for the money ;)
Stayed 1 night in Dec 2019
Verified

8/10 Good

NADAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is very confortable and quiet
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff location great and free parking
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious bedrooms,nice outdoor drinking area, restaurant, on site parking with coded entry, excellent staff.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Vicko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite Hotel

Enjoyed my stay in Lille, this is my favourite hotel in the city.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building, friendly staff, big parking, standard rooms
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, friendly
Stayed 1 night in Jul 2024
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service
Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, very clean, helpful staff and close to the station which is 3 stops from Lille centre..
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Large room for 3 people, two bedrooms in one. Walking distance to some lovely restaurants. Lots of choice for breakfast.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice decorated and the personal was very friendly. The restaurant was also good. The breakfast was not very good, but for 12 Euro was ok.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

PORTIA SHEVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fabulous food lovely atmosphere staffs
Stayed 1 night in Jun 2020
Verified

8/10 Good

Tomomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classic style hotel. If you skip room cleaning while your stay, they will give you a free drink with a snack.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for discovering Lille. A nice walk to the Grand Palais. Fantastic dining room, even the air con was marbled! Great service and lovely food.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good for city tour.

Free parking, good breakfast, walking distance to the city center, generally fine. Only the room was a little cozy and narrow.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service
Very small room but functional. Good restaurant and excellent meal. Very good breakfast.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel. Quite good location. Parking outside free. Nice outside bar area.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff were very friendly and helpful. Breakfast was good and tasty. Our room was a little small but since we stayed only for one night it was fine.
Stayed 1 night in Feb 2020
Verified

8/10 Good

YuLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Staff are friendly, breakfast is good. Dinner is ok. Room is good but a little bit old.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service
This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ray

Liked: Cleanliness
Staff very friendly. Property was tired but clean.Unable to open bathroom door fully without hitting the bed. Room felt cramped . Breakfast was good
Stayed 1 night in Jun 2025