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The Queen's Hotel

Property class: 3
3-star beach hotel with free WiFi

Choose dates to view prices

Photo gallery for The Queen's Hotel

A historic stone building with multiple windows and a waterfront view.
A bathroom with a white bathtub, a white sink, and two Eden brand shower products on the counter.
A historic building with a sign reading "Queens Hotel." It features a stone facade, multiple windows, and a steeply pitched roof.
A neatly made bed with white linens, a wooden headboard, and a nightstand with a telephone.
A historic waterfront town with stone buildings and a calm river reflecting the structures.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB
  • Place, Shetland Museum
    ‪3 min walk‬
  • Place, Lerwick Town Hall
    ‪6 min walk‬
  • Place, Up-Helly-Aa Exhibition
    ‪10 min walk‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪57 min drive‬

Room options

View all photos for Single Room

A bedroom with a bed, a wooden dresser, a chair, and a desk with a mirror.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Sea View

A hotel room with two beds, a nightstand with a phone, and two wall-mounted lamps.

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A neatly made bed with white linens, a wooden headboard, and a nightstand with a telephone.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, each with patterned bedding, bedside lamps, and a small table with a telephone.

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room (sleeps 3)

A hotel room with three single beds, a nightstand with a telephone, and two wall-mounted lamps.

Family Room (sleeps 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room (sleeps 4)

A bathroom with a white bathtub, a white sink, and two Eden brand shower products on the counter.

Family Room (sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Lerwick

Seaside stay .With a stay at this Lerwick hotel, you'll be steps from Bain's Beach and Shetland Museum. Fort Charlotte and Lerwick Town Hall are also within half a mile (1 km).

What's nearby

  • Shetland Museum - 3 min walk - 0.2 miles
  • Lerwick Town Hall - 6 min walk - 0.4 miles
  • Fort Charlotte - 6 min walk - 0.4 miles
  • Coastal Walk to the Knab - 7 min walk - 0.4 miles
  • Up-Helly-Aa Exhibition - 10 min walk - 0.6 miles

Getting around

  • Lerwick (LSI-Sumburgh) - 66 min drive

Restaurants

  • ‪The Dowry - ‬3 min walk
  • ‪Cornerstone - ‬11 min drive
  • ‪The Lounge Bar - ‬2 min walk
  • ‪Coffee And Friends - ‬3 min walk
  • ‪Blyde Welcome - ‬1 min walk

About this property

The Queen's Hotel

3-star beach hotel with free WiFi
The Queen's Hotel offers its guests multilingual staff. Public spaces have free WiFi.

This 3-star Lerwick hotel is smoke free.

  • 28 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • No smoking on site
The Queen's Hotel offers 28 accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Parking included
  • Breakfast available
  • Laundry
  • Housekeeping
4.3 out of 5, Excellent, 281 reviews
$162 nightly
The price is $162
Sep 12 - Sep 13
Total with taxes and fees
Varis House

Property amenities

Family friendly

  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Queen's Hotel Lerwick
The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

Frequently asked questions

How close is The Queen's Hotel to the airport?

The Queen's Hotel is 26.1 mi (66-min drive) away from the Lerwick (LSI-Sumburgh) airport, the closest popular airport to the property.

How much does it cost to stay at The Queen's Hotel?

As of Sep 1, 2026, prices found for a 1-night stay for 2 adults at The Queen's Hotel on Sep 12, 2026 start from $291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Queen's Hotel have an airport shuttle?

Airport shuttle services are not available at The Queen's Hotel.

How close is The Queen's Hotel to the beach?

This hotel is a short 1-minute walk from Bain's Beach and 9.9 mi (32-min drive) from Meal Beach. Don't forget your sunscreen!

Does The Queen's Hotel offer free breakfast?

The Queen's Hotel does not offer free breakfast.

Is there a casino at The Queen's Hotel?

No, there is no casino at this hotel.

What time is check-in at The Queen's Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

Is there free parking at The Queen's Hotel?

Free parking is not available at this hotel.

Does The Queen's Hotel have a pool?

The Queen's Hotel does not have a pool.

Does The Queen's Hotel have a spa?

There are no spa services available at this hotel.

How close is The Queen's Hotel to downtown Lerwick?

The Queen's Hotel is 0.1 mi away from Lerwick.

The Queen's Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 87 reviews
Rating 8 - Good. 33 out of 87 reviews
Rating 6 - Okay. 13 out of 87 reviews
Rating 4 - Poor. 11 out of 87 reviews
Rating 2 - Terrible. 21 out of 87 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old well established hotel.I had a top floor room which looked out over the bay with a view of a Viking Wooden Rowing Boat.Room was very spacious and comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely stunning with a bay window looking out onto the water from the top floor. Staff were super helpful in carrying my bags up to the room and letting me store luggage there on my day of departure. Would relish the opportunity to stay here again:)
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It is an old property and has been maintained somewhat unfortunately both the Bar and the Restaurant were closed we also had a hard time checking in as there was no one on the property just a note with phone numbers to call. I did eventually get a hold of someone and they appeared about ten minutes later. The little beach besides the hotel is quite popular with the locals who play with there kids, walk there dogs and go swimming there, note also that it is only accessible when the tide is out as the stairs leading to it are underwater when the tide is in. Note also there is no parking at the hotel and only six public spaces for Parking close by.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Callum

Liked: Cleanliness
Staff were incredibly friendly and helpful and my room had a stunning sea view which was a joy every morning! The bar and restaurant were closed during my stay and signs helpfully signposted to local cafes, bars and restaurants close by which were good recommendations. The hotel is older and some work was getting done. The rooms are dated though the bed was incredibly comfy and all the amenities worked. Sockets near the bed and a newer heating system/electric radiators would improve the overall comfort. Staff were flexible with my departure times letting me leave my luggage until I was leaving Lerwick rather than having to carry it around all day which was incredibly helpful
Stayed 11 nights in Mar 2026
Verified review

2/10 Terrible

Louisa

Disliked: Staff & service, amenities, property conditions & facilities
This hotel was very poor. Decor was appalling with aged dirty wallpaper coming off the walls. The TV did not work at all with stations not tuned in. We (3 adults one room) stayed there for 3 nights and at no point were we given fresh clean cups for our tea, freshened bedding/towels or bins changed. No WiFi given. No bar or restaurant facilities. Carpets worn and windows dirty. It was very disappointing and a shame. Definitely not value for money!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Maria Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views from our room!
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view of the water was nice. The cleanliness was very good. The mattresses and pillows need to be replaced. That being said, I slept well. The hotel, however, is in need of TLC. The location was excellent. The staff we met was kind. We were grateful for the availability.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Lydia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good no breakfast decor so old fashioned smelt foosty
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Frances

Liked: Cleanliness
Disliked: Amenities
Beds and bathroom were clean. Hairdryer broken no remote for TV and I staff to be found.but it was good and central
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Torger

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Emma Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Devon

Liked: Cleanliness, staff & service
The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
The hotel was clean, warm but dated. The staff were lovely and very helpful. The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives. I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is shuttered but they are still taking prepaid reservations. I booked it online. Locals here say it’s being closed was a blessing in disguise since the place is essentially “a dump.”
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Please be aware of positive reviews on this property, the building is in a complete state of disrepair. It shows its age magnificently, and although
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
£140 to stay in a property which would make a hostel look luxurious. No food available. Absolutely horrible however given choice so limited appears can charge whatever inflated price they like.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Wilma

Disliked: Staff & service, amenities, property conditions & facilities
The hotel should not be open to paying guests. It needs a complete refurbished and lacks basic amenities and services that are not stated on the website.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore the negative reviews!

We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Bob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Main lights didn’t work no soap shampoo or body wash supplied no breakfast
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Ian

Disliked: Cleanliness, property conditions & facilities
Such a shame that a hotel in great Location is getting bad reviews however although outside renovation being don inside very dates. Has so much potential. Room had rusted towel rail and toilet roll holder no shower wash in shower. Also no bar area or lounge or dining facilities yet still being advertised on Expedia as a hotel. I wouldn't even rate it as b and b as no food available . I do hope the owners manage to get upgrade done as going back 12 years our stay was excellent
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It's an old hotel that could be very nice and probably was at one time. Carpeting and wallpaper very worn. Bathroom was large and clean which was nice but faucet handles fell off when used, toilet paper roll kept falling off, etc. TV didn't work and we were told someone would come check it out which never happened. Restaurant was closed so had to walk into the town every morning for breakfast and coffee. Supposedly new owners who plan on fixing it up - would be interested if that happens.
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service

Avoid

Doors constantly slamming because the door closers and lock keeps are poorly fitted. Breakfast waiter is totally clueless; no orange juice, coffee, sugar, milk, cup, saucer, tea spoon......... The female receptionist is officious and totally unpleasant! The two best members of staff are the two young ladies from mainland Europe, well done.
Stayed 1 night in May 2018
Verified review

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't bother

I booked two rooms for two nights at the Queen’s Hotel in Shetland, paying a premium rate and expecting a comfortable stay. Unfortunately, my experience fell short in several key areas. On arrival, there were no staff on duty, and we waited around 20 minutes before being checked in. The overnight desk staff were also unhelpful when i needed help. The most serious issue was that all my belongings — including clothes, toiletries, and medication — were removed from my room without explanation. When I reported this, the night porter could not locate them and called someone who promised to ring back, but never did. As I had an early flight the next morning, I was forced to travel for 14 hours without being able to wash properly. It took two weeks before some of my belongings were returned, and there was no proactive follow-up from the hotel. The building itself is in poor condition, with peeling wallpaper, cracks in the walls, and signs of general disrepair. During my stay, the restaurant was closed for major renovations — something I was not informed about when booking. Overall, the lack of communication, the handling of my personal belongings, and the condition of the hotel did not reflect the premium price paid. I hope management addresses these issues for future guests.
Stayed 2 nights in Jul 2025