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Berkshires Untold

3.5 star property
3.5-star lodge near Bousquet Ski Area

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Photo gallery for Berkshires Untold

Lobby lounge
Property video
Terrace/patio
Lobby
Breakfast, dinner served; American cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪46 min drive‬

Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Premium King

Premium King | Premium bedding, minibar, individually decorated, laptop workspace

Premium King

  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lenox

In Lenox .Within 6 miles (10 km) of this Lenox lodge, you'll find Shakespeare and Company and Bousquet Ski Area. Tanglewood Music Center and The Mount are also within 6 miles (10 km).
View more Lodges in LenoxOpens in a new window

What's nearby

  • Kennedy Park - 11 min walk - 0.6 miles
  • Pleasant Valley Wilderness Sanctuary - 2 min drive - 0.7 miles
  • The Mount - 6 min drive - 4.6 miles
  • Tanglewood Music Center - 7 min drive - 4.0 miles
  • National Shrine of the Divine Mercy - 15 min drive - 10.6 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬16 min walk
  • ‪Arizona Pizza Co. - ‬2 min drive

About this property

Berkshires Untold

3.5-star lodge near Bousquet Ski Area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in a common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Concierge
  • Terrace
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Books

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Frequently asked questions

How close is Berkshires Untold to the airport?

Berkshires Untold is 4.1 mi (8-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

Does Berkshires Untold have an airport shuttle?

Airport shuttle services are not available at Berkshires Untold.

How close is Berkshires Untold to the beach?

This lodge is 16.5 mi (28-min drive) from Iroquis Waterfront.

Does Berkshires Untold offer free breakfast?

Free breakfast isn’t offered at Berkshires Untold, but full breakfast is offered for a fee of between USD 5 and 35 for adults, USD 5 and 25 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Berkshires Untold?

No, there is no casino at this lodge.

What time is check-in at Berkshires Untold?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Berkshires Untold?

This lodge offers free self parking.

Does Berkshires Untold have a pool?

Berkshires Untold does not have a pool.

Does Berkshires Untold have a restaurant?

Berkshires Untold is home to The Club Room, which features American cuisine, garden views, and light fare.

Does Berkshires Untold have a spa?

There are no spa services available at this lodge.

How close is Berkshires Untold to downtown Lenox?

Berkshires Untold is 2.1 mi away from Lenox.

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 864 reviews
Rating 8 - Good. 180 out of 864 reviews
Rating 6 - Okay. 74 out of 864 reviews
Rating 4 - Poor. 20 out of 864 reviews
Rating 2 - Terrible. 21 out of 864 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynn

Stayed 1 night in Nov 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Maura

Liked: Cleanliness, staff & service
The heat/air was very loud
Stayed 1 night in Nov 2025

4/10 Poor

Samantha

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

christy

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
impressively decors
Stayed 2 nights in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Clubhouse before retiring in for the evening. Cozy, comfortable, and relaxing atmosphere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth, Meriden

Stayed 1 night in Nov 2025

6/10 Okay

Mark W.

Liked: Cleanliness, property conditions & facilities
The room was in good condition and the staff was very nice. As a business traveler, it was a bit shocking to have no coffee maker in the room! That means a lot - either for the first morning wake up or tea for the evening. Please do not say there is a restaurant for that - the charge for such mundane courtesies would be far more in a restaurant. The location was very good so that is a plus.
Stayed 1 night in Nov 2025

8/10 Good

abbie

Stayed 1 night in Oct 2025

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Honestly...upon arrival we were pretty shocked to find that it was in essence a motel, a very nice motel but a motel nonethless. The website, the photos and the marketing are great ....but designed to NOT let you see that it is a motel. I think they are making a mistake as they should simply be honest and say that they are an upmarket motel with a difference! That being said we did not want to stay in a motel. The bed was very comfortable though! Room is small and dark with a tiny window. Club room is very nice. Outdoor space is literally in the carpark.
Stayed 2 nights in Nov 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities
Everything was clean and the staff were nice. However? I was told at check-in that rooms weren’t cleaned unless I requested it so I requested it for my 3 night stay but the room was only cleaned once.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott, Troy

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the room was awesome!! Would definitely come again!
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn’t look like much from the outside but it’s got a cute bar area, very cozy, and the dinner they serve is very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was great for our weekend getaway. It is conveniently located
Stayed 2 nights in Oct 2025

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Plenty of parking, nice bar area, clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Super clean and safe hotel. Drinks at the bar were wonderful and staff were so friendly. Would definitely go back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan, Redding

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean located on the second floor. There was no one to check us in. We used a an ipad and created our own keys for the room. There was no one to ask questions to. Got an Ai text a few minutes after checking in but stopped responding after a couple minutes. No coffee in room which was the biggest problem because i need my morning coffee. Outdoors seating was beautiful with the firepit and decorations. Dinner/ bar was busy in the evening and drinks were made well. Another negative was no spa or gym which i definitely wanted to use after traveling all day to get there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

6/10 Okay

James, The Plains

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had a lovely stay at the Berkshires Untold! We checked in late and the staff reached out to confirm our arrival time and accommodated us without issue. The lobby was absolutely gorgeous and this renovated motel was very well done. We didn’t get to enjoy the fire pits outside but they looked cozy. We also did not have any food or beverage. The room was perfect for two of us, had all the basic amenities and was charming. Overall had a very pleasant stay!
Stayed 2 nights in Oct 2025

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff was unenthusiastic and level of staffing was poor for the number of people there at the facility. Really hurt the experience at this lovely facility
Stayed 1 night in Oct 2025