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Berkshires Untold

3.5 star property
3.5-star lodge near Bousquet Ski Area

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Photo gallery for Berkshires Untold

Lobby lounge
Property video
Breakfast, dinner served; American cuisine, garden views
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪46 min drive‬

Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 255 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Lenox

In Lenox .Within 6 miles (10 km) of this Lenox lodge, you'll find Shakespeare and Company and Bousquet Ski Area. Tanglewood Music Center and The Mount are also within 6 miles (10 km).
View more Lodges in LenoxOpens in a new window

What's nearby

  • Kennedy Park - 11 min walk - 0.6 miles
  • Pleasant Valley Wilderness Sanctuary - 2 min drive - 0.7 miles
  • The Mount - 6 min drive - 4.6 miles
  • Tanglewood Music Center - 7 min drive - 4.0 miles
  • National Shrine of the Divine Mercy - 15 min drive - 10.6 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬16 min walk
  • ‪Arizona Pizza Co. - ‬2 min drive
  • ‪Amazing Pho - ‬3 min drive

About this property

Berkshires Untold

3.5-star lodge near Bousquet Ski Area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in a common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Concierge
  • Terrace
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. These individually decorated accommodations include desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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The Black Swan Lee - Lenox, an Ascend Collection Hotel
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
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Feb 2 - Feb 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Books

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Frequently asked questions

How close is Berkshires Untold to the airport?

Berkshires Untold is 4.1 mi (8-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

Does Berkshires Untold have an airport shuttle?

Airport shuttle services are not available at Berkshires Untold.

How close is Berkshires Untold to the beach?

This lodge is 16.5 mi (28-min drive) from Iroquis Waterfront.

Does Berkshires Untold offer free breakfast?

Free breakfast isn’t offered at Berkshires Untold, but full breakfast is offered for a fee of between USD 5 and 35 for adults, USD 5 and 25 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Berkshires Untold?

No, there is no casino at this lodge.

What time is check-in at Berkshires Untold?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Berkshires Untold?

This lodge offers free self parking.

Does Berkshires Untold have a pool?

Berkshires Untold does not have a pool.

Does Berkshires Untold have a restaurant?

Berkshires Untold is home to The Club Room, which features American cuisine, garden views, and light fare.

Does Berkshires Untold have a spa?

There are no spa services available at this lodge.

How close is Berkshires Untold to downtown Lenox?

Berkshires Untold is 2.1 mi away from Lenox.

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 834 reviews
Rating 8 - Good. 173 out of 834 reviews
Rating 6 - Okay. 70 out of 834 reviews
Rating 4 - Poor. 20 out of 834 reviews
Rating 2 - Terrible. 21 out of 834 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Super clean and safe hotel. Drinks at the bar were wonderful and staff were so friendly. Would definitely go back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect, close to everything.
Stayed 4 nights in Oct 2025

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room look exactly like the photos. It’s maintained well and they have a great and friendly staff. It’s close to the small towns all around the county and a quick drive from The Mount. The downside is the noise. If you’re on the highway side, you can hear the trucks pass by. But most of it is muffled by the ever so loud detached AC unit. The only way I can describe it is like sleeping next to a freezer fridge that is constantly making ice. It’s a tad too loud to pass off as ambient sound, unfortunately. Other than that, it’s a great hotel for a cute weekend getaway in the Berkshires.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room and the food was delicious. Great place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Sujoy

Stayed 1 night in Oct 2025

8/10 Good

Sunil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was delayed it seems a few hours as the room wasn’t ready. We came back and it still took another 15 to 20 minutes to check in. Check in area was confusing.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The parking and the property are both safe. I concerns
Stayed 1 night in Oct 2025

10/10 Excellent

Martha, Hammonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel, rooms were clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We couldn't get the heat to work in our room and there was no way to contact the front desk for help.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Great spot
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Stayed 1 night in Sep 2025

8/10 Good

Erisa

Traveled with partner
Liked: Staff & service, amenities
This is a very cute hotel/motel-style stay! The lobby is beautiful, smells divine, and I loved the refreshing lemon/mint water. The seasonal decorations with flowers and pumpkins were charming, and the outdoor sitting area was lovely. Parking was easy and plentiful. The room itself was adorable and well-equipped — everything I needed was there. The bed was comfortable, and the bathroom was huge. I also loved the Le Labo products they offered — such a nice touch! A few small things could be improved: the AC/heating unit was quite noisy, and the air in the room felt very dry. Even with the darkening shade, a fair amount of light still came through the window during the day. Housekeeping could also be a bit more thorough — I noticed some spider webs in the corners and a few hairs left in the shower. Overall, though, it was a lovely stay with great amenities and thoughtful details. I’d definitely consider coming
Stayed 1 night in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, great community spaces, beautiful decor!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Amber

Stayed 1 night in Sep 2025

10/10 Excellent

Jim, Medway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, the outdoor areas around the lobby were great places to hang out and talk with friends. The staff were very hard working and very responsive.
Stayed 2 nights in Oct 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the outdoor fire pit area and the dining room. Food service was a bit slow.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
The photos make this place look like a country inn, but it's actually a re-imagined motel. For a motel, it is great, the rooms are re-done nicely and they are comfortable and quiet. For an upscale place to stay - it is a nice motel. They try, with a little library, and the bar and several table restaurant. We did not have dinner there - but breakfast and checkout was a mess. They don't have anything but coffee until 8:30, and there are no alternatives nearby. Think of airline food - the descriptions sound good, but then you get a disappointing meal that is obviously not freshly prepared, just heated up. For a motel, it is great.
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Stayed 1 night in Oct 2025

8/10 Good

Brooke

Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy Everything was great
Stayed 1 night in Oct 2025

6/10 Okay

George

Traveled with partner
Disliked: Amenities, property conditions & facilities
You had to pay for breakfast, unlike most places where I have stayed, and it was limited. There was only one person working to do everything - check-in, food, etc. It was hum-drum, nothing special.
Stayed 1 night in Sep 2025