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Gateways Inn & Restaurant

3.0 star property
3-star hotel near Shakespeare and Company

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Photo gallery for Gateways Inn & Restaurant

Front of property
Lobby
Staircase
Pilates
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
51 Walker St, Lenox, MA, 01240
  • Place, The Bookstore
    ‪3 min walk‬
  • Place, Shakespeare and Company
    ‪13 min walk‬
  • Place, Tanglewood Music Center
    ‪3 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬

Room options

View all photos for Room (King Room)

Room (King Room) | Bed sheets

Room (King Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Deluxe King Room)

Room (Deluxe King Room) | Bed sheets

Room (Deluxe King Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Suite)

Bed sheets

Room (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Queen Room)

Room (Queen Room) | Bed sheets

Room (Queen Room)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Lenox

In Lenox .You'll be within half a mile (1 km) of Shakespeare and Company and 2 miles (3 km) of Tanglewood Music Center with a stay here. Also, The Mount is within 2 miles (3 km) and Bousquet Ski Area is within 6 miles (10 km).

What's nearby

  • The Bookstore - 3 min walk - 0.2 miles
  • Lenox Library - 3 min walk - 0.2 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 5 min walk - 0.3 miles
  • Shakespeare and Company - 13 min walk - 0.7 miles
  • Tanglewood Music Center - 3 min drive - 1.4 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Bradley Intl. Airport (BDL) - 73 min drive

Restaurants

  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬4 min drive
  • ‪Haven Cafe & Bakery - ‬7 min walk
  • ‪Chocolate Springs Cafe - ‬4 min drive
  • ‪Harvest Moon - ‬4 min drive
  • ‪Lenox Coffee - ‬6 min walk

About this property

Gateways Inn & Restaurant

3-star hotel near Shakespeare and Company
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. Gateways Inn & Restaurant also features a terrace and a television in a common area. Self parking is free.

This 3-star Lenox hotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • Built in 1912
  • Business facilities
  • Conference space
  • Front desk (limited hours)
  • Wedding services available
  • Terrace
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gateways Inn & Restaurant offers 11 accommodations with complimentary bottled water and coffee/tea makers. 30-inch flat-screen televisions come with digital channels. Hair dryers and change of towels can be requested. Housekeeping is provided on request.

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The price is $133
Jun 4 - Jun 5
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 30-inch flat-screen TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 10:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0012071520. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox

Frequently asked questions

How close is Gateways Inn & Restaurant to the airport?

Gateways Inn & Restaurant is 6.3 mi (12-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Gateways Inn & Restaurant?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Gateways Inn & Restaurant on Jun 7, 2026 start from $314, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gateways Inn & Restaurant have an airport shuttle?

Airport shuttle services are not available at Gateways Inn & Restaurant.

How close is Gateways Inn & Restaurant to the beach?

This hotel is 14.9 mi (30-min drive) from Iroquis Waterfront.

Does Gateways Inn & Restaurant offer free breakfast?

Gateways Inn & Restaurant does not offer free breakfast.

Is there a casino at Gateways Inn & Restaurant?

No, there is no casino at this hotel.

What time is check-in at Gateways Inn & Restaurant?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM.

Is there free parking at Gateways Inn & Restaurant?

This hotel offers free self parking.

Does Gateways Inn & Restaurant have a pool?

Gateways Inn & Restaurant does not have a pool.

Does Gateways Inn & Restaurant have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from October 20 to May 10.

Does Gateways Inn & Restaurant have a spa?

There are no spa services available at this hotel.

How close is Gateways Inn & Restaurant to downtown Lenox?

Gateways Inn & Restaurant is 0.1 mi away from Lenox.

Gateways Inn & Restaurant Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 78 out of 199 reviews
Rating 8 - Good. 62 out of 199 reviews
Rating 6 - Okay. 35 out of 199 reviews
Rating 4 - Poor. 15 out of 199 reviews
Rating 2 - Terrible. 9 out of 199 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Even it was off season, Great place to stay and very Friendly Staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Gateways Inn is a fantastic place to stay! The staff was very courteous and the room was spacious and very clean. The breakfast was included and very tasty. I highly suggest a stay there if you are planning on visiting the Berkshires!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property, nice restaurant and is in a great area
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Our room and the shared inn living areas were just outstanding. The manager was extremely helpful and courteous and very pleasant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Wonderful old world feel. The suite had marble sink and was comfortably warm. Staff were very friendly and welcoming!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Mona

Liked: Cleanliness, staff & service, room comfort
All was good except the room we got was right above the front metal door which rattled all night and shook/shocked us uncomfortably the entire stay. Food/breakfast was fantastic.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and pleasant hotel.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kirby

Liked: Cleanliness, property conditions & facilities
Everything was just as we would have wished for.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely stay at the Gateway in Lenox. Easy check in, room was well appointed, clean, comfortable, and quiet. Great location within Lenox - walkable to lots of stores, restaurants, etc. Looking forward to our next stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

elyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service
It was a lovely place but not up to B&B standards in my opinion.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Melvin

Didn’t shop! But good location. Staircase a problem for me!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Full Breakfast. Live Music. Very Hospitable Staff.
Stayed 2 nights in May 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Nancy

Disliked: Staff & service
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Paul C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff. Great food & cocktails. Perfectly located.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.
Stayed 1 night in Oct 2021
Verified

4/10 Poor

suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Robert

Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special and very convenient place

Owners were on-site , friendly and went out of their way to make our visit comfortable and special
Stayed 1 night in Jul 2019
Verified

8/10 Good

CountryLadyL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!
Stayed 1 night in Jun 2019