Skip to main content
Beginning of main content
4.0 out of 5

"Very small room and restroom. Otherwise great. Service was great. Breakfasts were fresh and great service. " More

By a verified traveler on Thu 30 Jan 2020

Enter dates to see availability

Hotel Description

3-star hotel near The Outlets at Pueblo Verde

Close to the beach

With a stay at this Basak hotel, you'll be within half a mile (1 km) of The Outlets at Pueblo Verde and 2 miles (3 km) of Gaisano Grand Mall Mactan. Also, Mactan Marina Mall is within 3 miles (5 km) and Magellan Shrine is within 6 miles (10 km).

Free shuttle, parking

A restaurant, free self parking, and a 24-hour front desk are among this hotel's amenities. Guests will appreciate perks like free WiFi and a free airport shuttle. A business center, a terrace, and dry cleaning are also on offer.

Free WiFi, balconies

The 45 individually decorated guestrooms offer free WiFi and minibars. Flat-screen TVs come with cable channels, and other amenities include balconies and refrigerators.

Superior Double/Twin Room - Leisure Stay

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$52* Per night/room Dec 7 - Dec 8

Superior Queen/Twin - Quarantine Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Vivien's Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vivien's Hotel

Couples (1) Family (1)
4 out of 5
Very small room and restroom. Otherwise great. Service was great. Breakfasts were fresh and great service.

Posted by on Jan 30, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 31, 2020 by Joe An Suello

Dear Valued Guest, Greetings from Vivien’s Hotel! Thank you for taking the time to leave us such a beautiful review. We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staff are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service our guests deserves. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to be of service to you again! “Your Place To Be” Vivien’s Hotel

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). Spa services, a terrace, and concierge services are also featured at Vivien's Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Lapu-Lapu hotel.

  • 45 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Vivien's Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. This Lapu-Lapu hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Vivien's Hotel has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); COVID-19 Guidelines (CDC); CovidClean (Safehotels - global expert); Safe Travels (WTTC - Global).

  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Minimum age for negative COVID-19 test result requirement: 1
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Cash deposit required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: PHP 235 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vivien's Hotel Hotel
  • Vivien's Hotel Lapu-Lapu
  • Vivien's Hotel Hotel Lapu-Lapu

You should know

  • Vivien's Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Lapu-Lapu-Hotels-Vivien's-Hotel.h37725815-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lapu-Lapu-Hotels-Vivien's-Hotel.h37725815-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Lapu-Lapu-Hotels-Vivien's-Hotel.h37725815-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.