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Novotel Citygate Hong Kong

4.0 star property
4-star hotel near Citygate Outlets, connected to a shopping center

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

Exterior
Seasonal outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool

Explore the area

View in a map
51 Man Tung Road, Tung Chung, 0
  • Citygate Outlets
    ‪3 min walk‬
  • Tung Chung Fort
    ‪3 min drive‬
  • AsiaWorld-Expo
    ‪4 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Suite, 1 King Bed (Executive)

  • 614 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

1 bedroom, minibar, in-room safe, desk

Family Room, Multiple Beds, Accessible

  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(78 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Twin Beds (Executive)

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Tung Chung

Seaside stay .A stay at this hotel places you within half a mile (1 km) of Citygate Outlets and 6 miles (10 km) of AsiaWorld-Expo. Discovery Bay Golf Club and Hong Kong Disneyland® Resort are within 12 miles (20 km).

What's nearby

  • Citygate Outlets - 3 min walk - 0.2 miles
  • Tung Chung New Development Ferry Pier - 5 min walk - 0.3 miles
  • Tung Chung Fort - 3 min drive - 1.1 miles
  • AsiaWorld-Expo - 4 min drive - 2.4 miles
  • Ngong Ping 360 - 25 min drive - 13.8 miles

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬17 min walk
  • ‪Pret A Manger - ‬19 min walk
  • ‪The Enclave - ‬16 min walk
  • ‪Lian Vietnamese & Thai Cuisine - ‬17 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Novotel Citygate Hong Kong

4-star hotel near Citygate Outlets, connected to a shopping center
Novotel Citygate Hong Kong offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4790 square feet (445 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 4-star Tung Chung hotel is smoke free.

  • 1 building
  • 440 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • 4790 sq ft of conference space
  • 445 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • The seasonal pool will open in March and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

How close is Novotel Citygate Hong Kong to the airport?

Novotel Citygate Hong Kong is 3 mi (8-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on Sep 21, 2025 start from $123.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Citygate Hong Kong have an airport shuttle?

Novotel Citygate Hong Kong offers a free airport shuttle, available from 6 AM to 11:30 PM at scheduled times.

How close is Novotel Citygate Hong Kong to the beach?

This hotel is 7.5 mi (29-min drive) from Cheung Sha Beach and 7.7 mi (14-min drive) from Pui O Beach. Don't forget your sunscreen!

Does Novotel Citygate Hong Kong offer free breakfast?

Free breakfast isn’t offered at Novotel Citygate Hong Kong, but buffet breakfast is offered for a fee of between HKD 140 and 206.8 for adults, HKD 103.4 and 103.4 for children. It's available on weekdays from 6:30 AM to 10 AM and weekends from 6:30 AM to 11 AM.

Is there a casino at Novotel Citygate Hong Kong?

No, there is no casino at this hotel.

What time is check-in at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Novotel Citygate Hong Kong?

Free parking is not available at this hotel. Self parking is available for HKD 250 per day, and valet parking for HKD 250 per day.

Does Novotel Citygate Hong Kong have a pool?

Novotel Citygate Hong Kong features a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from December 1 to March 31.

Does Novotel Citygate Hong Kong have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, brunch, and happy hour.

Does Novotel Citygate Hong Kong have a spa?

There are no spa services available at this hotel.

How close is Novotel Citygate Hong Kong to downtown Tung Chung?

Novotel Citygate Hong Kong is 0.3 mi away from Tung Chung.

Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1011 reviews
Rating 8 - Good. 344 out of 1011 reviews
Rating 6 - Okay. 102 out of 1011 reviews
Rating 4 - Poor. 42 out of 1011 reviews
Rating 2 - Terrible. 27 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic seafood buffet dinner,excellent value for money and great selection of food.
Stayed 1 night in Jun 2025

10/10 Excellent

Qin

Stayed 3 nights in May 2025

10/10 Excellent

Song Yi

Stayed 2 nights in Jun 2025

8/10 Good

Ewen

Traveled with partner
Liked: Amenities
Great spacious room with comfy bed. Carpet could do with a thorough clean. Overall good nights sleep before early flight next day. Shuttle service good... it's on a first come first on basis so pays to be down early to get on first one of the day.
Stayed 1 night in May 2025

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

The shuttle service was very useful. When we arrived our room was ready. It was clean and comfortable.
Stayed 2 nights in May 2025

8/10 Good

Ivan

Liked: Cleanliness
N
Stayed 1 night in May 2025

10/10 Excellent

Little

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Friendly staff. Breakfast included. Just the twin room bed a bit small for family with kid
Stayed 2 nights in May 2025

10/10 Excellent

Saad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was very friendly. Shopping mall and subway nearby. Easy to commute to all locations from the hotels and lots of fine dine nearby
Stayed 4 nights in May 2025

6/10 Okay

Yun Sum

Stayed 7 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Xiuling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenience for 1 day layover, 5-8 minutes from and to airport, in same building with outlets with many shops and restaurants, few minutes to metro station. Very nice staff and great service.
Stayed 1 night in May 2025

10/10 Excellent

Maxiel, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and nicely appointed. Hotel is connected to Citgate Mall via an escalator, and MTR is just outside the mall. There is a shuttle to/from the airport. Hop-a-Bus ticket an be purchased in the mall and their buses stop there. Excellent property. I will likely rebook on my next trip to Hong Kong.
Stayed 2 nights in Mar 2025

8/10 Good

Eng Yang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Citygate Shopping Mall with many food varieties and movie theatre.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and staffs are so friendly. Amazing location for what you’re paying.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel very close to the airport

Excellent hotel to stay in if taking a flight from HK airport
Stayed 1 night in Apr 2025

10/10 Excellent

jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping & restaurants, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located amoung shops and restaurants and the staff were all very helpful and lovely
Stayed 1 night in Apr 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good Stay

This is best hotel which is close to airport, with free and frequent shuttle buses to & fro the airport. It is convenient with many shops and eateries as this hotel is connected to a mall. Very convenient with a subway, buses & taxi nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay everything was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable stay in Tung Chung

A quick night to chill. A clean & comfortable room awaited our arrival. Breakfast before we left was tasty. Good check-in and out.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, exceptional staff and facilities. Best ‘ last night of a holiday’ hotel one could wish for - worth every penny!!
Stayed 1 night in Apr 2025