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4.0 out of 5

"Convenient location off the highway exit for easy travel. Loved the breakfast bar. " More

By a verified traveler on Sun 19 Sep 2021

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Hotel Description

Enjoy the indoor pool at this Okemos hotel

In suburbs

You'll find Ferguson Park and Wonch Park within 3 miles (5 km) of this hotel. Michigan State University and Spartan Stadium are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 160 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$102* Per night/room May 26 - May 27

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Best Western Okemos/East Lansing Hotel & Suites ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Okemos/East Lansing Hotel & Suites

Everyone (16) Couples (2) Family (4)
2 out of 5
Customer service was excellent, first room we arrived in the smoke alarm was chirping the toilet will not flush. Immediately they gave us a new room. The shower was squealing the whole time unless if you kept the water temperature cooler as it was running. Lost power the morning we had to leave we packed in the dark left hours early. I understand it’s not their fault we didn’t have breakfast was trying to save money and time from having to go out to eat purchased a hotel with these amenities to be able to use them and have them available. Again I will repeat the service desk customer service was excellent although I would not recommend this hotel to go to again. In the hallway for over 24 hours there was garbage on the floor and it smelled paper bag full of we don’t know what. Didn’t feel like adding to any complaints and would assume maid services would have been there in that time in the hallways.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 5, 2022 by LJM

Amy, Thank you for taking the time to fill out a survey. As you stated, the power was out for a bit in the morning (came back on at approximately 10:00 a.m.) we value our customers & appreciate you. Thank you

5 out of 5

Posted by on Nov 6, 2021

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3 out of 5

Posted by on Sep 20, 2021

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5 out of 5
Very nice, quiet,clean and comfortable

Posted by on Sep 16, 2021

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5 out of 5

Posted by on Aug 15, 2021

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1 out of 5

Posted by on Jul 19, 2021

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4 out of 5
Nice clean room. Beeing woke up in the middle of the night by a group of young adults yelling and being loud in the hallway. A couple across the hall from us arguing and yelling off and on throughout the weekend.

Posted by on Jun 1, 2021

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4 out of 5
I love the salt water pool very nice a quite stay

Posted by on May 24, 2021

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2 out of 5
There was nasty scum that came out of the jets in my hot tub suite. It was 175 a night off season and having mostly suites I would expect a little higher quality. It was disgusting. There was trash and dirty diapers in the hallway. Also some unsavory characters hanging around the outside doors. I would not stay here again and I hope to be refunded for the poor quality of my stay.

Posted by on Oct 25, 2020

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5 out of 5

Posted by on Jun 27, 2020

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About the Best Western Okemos/East Lansing Hotel & Suites

Location 2209 University Park Dr, Okemos, MI 48864

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Okemos/East Lansing Hotel & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western Okemos/East Lansing Hotel & Suites also features a terrace, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This Okemos hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 2 levels
  • 1500 sq ft of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Okemos/East Lansing Hotel & Suites offers 160 accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Lansing-Okemos Msu Area
  • Holiday Inn Express Lansing-Okemos Msu Area
  • Holiday Inn Express MSU Area Hotel
  • Best Western Okemos/East Lansing Hotel Okemos
  • Best Western Okemos/East Lansing Hotel
  • Best Western Okemos/East Lansing Okemos
  • Best Western Okemos/East Lansing
  • Holiday Inn Okemos
  • Okemos Holiday Inn
  • Holiday Inn Express Okemos
  • Best Western Okemos/East Lansing Hotel & Suites Hotel
  • Best Western Okemos/East Lansing Hotel & Suites Okemos
  • Best Western Okemos/East Lansing Hotel & Suites Hotel Okemos
  • Holiday Inn Express Hotel And Suites Lansing-okemos (msu Area)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.