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TRU by Hilton Denver

2.5-star property
400 North Reamstown Road, Denver, PA 1-855-201-7819
4.0 out of 5
Very good!
See all 17 travelocity Reviews

"We enjoyed our stay and will continue to use the TruHilton for our stays. " More

By a verified traveler on Fri 29 Apr 2022

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Hotel Description

Denver guestrooms with free WiFi

In Denver

At this Denver hotel, you'll be within half a mile (1 km) of Pepperidge Farm Inc. and 3 miles (5 km) of deLyn's Gallery. The Green Dragon Farmer's Market and WellSpan Ephrata Community Hospital are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. A 24-hour business center, a terrace, and a grocery/convenience store are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$98* Per night/room Apr 9 - Apr 10

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

TRU by Hilton Denver ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TRU by Hilton Denver

Everyone (5) Couples (8) Family (6)
5 out of 5

Posted by , from SIGNAL HILL on Jun 19, 2022

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5 out of 5
We enjoyed our stay and will continue to use the TruHilton for our stays.

Posted by on Apr 29, 2022

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Comment from Hotel Management

May 11, 2022 by Linda Lovenstein

Thank you! :)

1 out of 5
The window treatments are too thin street lights keep room not dark to sleep

Posted by , from LAKE ARIEL on Dec 20, 2021

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Comment from Hotel Management

Dec 21, 2021 by Regional Manager

Thank you for staying with us. We apologize that you must not have noticed the black out blind that is also on the window. You must have only used the decorative blind and not the blackout blind that is behind it which allows zero light through.

4 out of 5
Rooms rather small. Reception staff very friendly. Exiting, unless going to turnpike, confusing and strange

Posted by , from North Wales on Nov 15, 2021

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Comment from Hotel Management

Nov 17, 2021 by Linda

We are thrilled that we did our part of your stay correctly. :) When the hotel was built, the township made us change the exit/entrance from the main road to N. Reamstown Road. It is a bit confusing and strange, I agree. :)

5 out of 5
They have a game area for kids and a bunch of snacks you can buy at the front desk.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 25, 2021 by Linda Lovenstien, General Manager

Thank you! We are happy that you enjoyed your stay.

1 out of 5
Hotel great. Staff horrible. Morning after check in discovered while showering it was not stocked with body wash, shampoo or conditioner. Used handsoap from sink. When left for day, had to wait for staff to come to desk. Told them about the situation and they apologized and said it would be stocked before our return that night. It wasnt! Went back to front desk, it was left unattended. Waited several minutes for someone to come offer assistance. No one arrived , so left and went to a local retailer for soap and shampoo. Planned on sharing my complaint next morning at check out but guess what. No one at the desk again. Waited several minutes and we just left room key on desk and exited.

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 13, 2021 by Regional Manager

It is our goal at the Tru by Hilton Denver to exceed our customers expectations. We apologize that we fell short during your recent stay. We are known for our outstanding customer service. We apologize that you went to the desk during your stay and found it unattended as the front desk staff also take care of guest service calls and delivering amenities to rooms. They usually aren't away from the desk for more than 5 minutes. We understand that this could be very frustrating as well as the amenity containers being empty. We hope to have the opportunity to make it up to you on a return stay with us.

5 out of 5
Would recommend

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 13, 2021 by Regional Manager

Thank you for staying with us. We appreciate you.

3 out of 5
Overall, very clean and in good repair in common areas as well as rooms. Windows are not at all sound proof which is an issue with the hotel being at a busy road junction. Beds are comfortable. Pool was open and clean but too cold for my tastes. Breakfast was ok, there were hot and cold optiins, zero fresh fruit except for our last of 4 days. Coffee past 9am was nasty. 50/50 on staff, you either got the friendly one or the one that obviously could care less, the latter wearing a mask that is probably riskier than covid it was so nasty appearing (while serving food). There wasnt much enforcement of guests wearing masks, there were a bunch of men (all friendly and polite) who obviously stay regularly and were often walking through the hotel/elevators without masks.

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 30, 2021 by Linda Lovenstein, GM

Thank you very much for taking the time to leave your feedback. All feedback is read and discussed with the staff. Again, thank you and I am glad you enjoyed your stay.

5 out of 5
This property really takes Covid safety and sanitation seriously! Very comforting!

Posted by , from St.Petersburg, FL on Jul 22, 2020

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Comment from Hotel Management

Jul 23, 2020 by General Manager

Thank you for the 5 star rating and comments. We do take the safety and protection of our staff and guests very seriously. We want to continue to provide outstanding service in a safe and friendly manner.

5 out of 5
Very neat, clean place. Priced affordable. Wasn't fancy, but very neat. Highly recommend it!

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 12, 2019 by Linda L. AGM/DOSM

Thank you for choosing to stay with us at The Tru by Hilton, Denver, PA We are thrilled that you found our place clean and affordable. If in the area, please visit us again.

About the TRU by Hilton Denver

Location 400 North Reamstown Road, Denver, PA 17517

Property Features

TRU by Hilton Denver offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. TRU by Hilton Denver also features a terrace, coffee/tea in a common area, and laundry facilities. Self parking is free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 2019
  • Breakfast available (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TRU by Hilton Denver offers 84 accommodations with iPod docking stations and hair dryers. Beds feature premium bedding. Premium digital television is provided. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • Television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.