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4.7 out of 5

"Too much highway noise. Breakfast was not very good. " More

By a verified traveler on Tue 28 Feb 2023

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Hotel Description

Crystal Lake guestrooms with free WiFi

In Crystal Lake

You'll find Three Oaks Recreation Area and Crystal Court Shopping Center within a 15-minute walk of this Crystal Lake hotel. Revolution Patient Portal and North Wall Rock Climbing are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a snack bar/deli are also on offer.

Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Apr 2 - Apr 3

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Crystal Lake, IL ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Crystal Lake, IL

Everyone (8) Couples (3) Family (8)
5 out of 5

Posted by on Jan 16, 2024

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Comment from Hotel Management

Jan 18, 2024 by Chris

Dear Greg,Thank you for taking the time to review the Country Inn & Suites, Crystal Lake. We really appreciate your feedback and are happy to see you enjoyed your stay with us.Hope to see you back again the next time you are in town.Sincerely,Management

5 out of 5

Posted by on Jul 13, 2023

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Comment from Hotel Management

Aug 7, 2023 by Chris

Dear Deanna,Thank you for taking the time to review the Country Inn & Suites, Crystal Lake. We really appreciate your feedback and hope to see you back again sometime soon.Sincerely,Management

3 out of 5
Too much highway noise. Breakfast was not very good.

Posted by , from Colorado Springs on Feb 28, 2023

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Comment from Hotel Management

Mar 4, 2023 by Chris

Dear Diane,Please accept my sincere apologies if it was noisy on the street. We are not close to the highway so I am not sure what could have caused the noise. I am very sorry you did not enjoy breakfast. I will have to take a look at what could have happened throughout your visit.Sincerely,Management

5 out of 5
Enjoyed the hot tub by the pool. Breakfast was the usual serve yourself but they had 2 waffle makers which made everything go faster!

Posted by on Jan 24, 2023

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Comment from Hotel Management

Jan 24, 2023 by Chris

Dear Susan,Thank you for taking the time to review of the Country Inn & Suites, Crystal Lake. We really appreciate the feedback and are happy to hear you took advantage of the wonderful amenities we offer at the hotel. Hope to see you back with us again in the near future.Sincerely,Management

5 out of 5
We've stayed at this property on and off for 20 years, including utilizing it for family visiting for our son's wedding when we lived in the area. Always improving, always a pleasure.

Posted by , from Lenoir on Sep 9, 2022

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Comment from Hotel Management

Sep 12, 2022 by Chris

Dear Gregg,Thank you for taking the time to review the Country Inn & Suites, Crystal Lake. We are thrilled you had a nice stay with us and thank you for noticing all the improvements being made to the hotel It is so nice to hear positive feedback. It is a pleasure having you stay with us as well.Hope to see you again soon.Sincerely,Management

4 out of 5

Posted by , from Dundee on Jul 8, 2022

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5 out of 5
Our front desk person at check-in, Justin, was excellent. Very friendly and helpful to us. Great job!

Posted by on Dec 6, 2021

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Comment from Hotel Management

Dec 7, 2021 by Chris

Dear Kevin, Thank you for taking the time to write such a wonderful review of the Country Inn & Suites, Crystal Lake especially regarding Justen and his excellent service. I will be sure to pass along your kind words. Hope to see you back again with us sometime soon. Sincerely, Management

5 out of 5
Good sized room. Convenient location

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 27, 2021 by Chris

Dear Robert, Thank you for taking the time to review the Country Inn & Suites, Crystal Lake. We are happy you enjoyed your stay with us and hope to see you back again sometime soon. Sincerely, Management

5 out of 5
Had used this facility 20 years ago to house out-of-state family members for my son's wedding. Was very pleased with the facility then, and very pleased now.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 27, 2021 by Chris

Thank you for taking the time to review the Country Inn & Suites, Crystal Lake. We are thrilled to have you back with us and are so pleased you had a nice stay. Hope to see you back again the next time you come to town for a visit. Sincerely, Management

5 out of 5
Breakfast could be improved. Coffee at 5:00 AM would be the biggest lis. Had a great stay Thank you!

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 18, 2020 by Chris

Thank you for taking the time to write a review of the Country Inn & Suites, Crystal Lake. I don't see any reason why we can't serve coffee at 5. Thank your for your feedback. We are so happy that you enjoyed your stay with us. Sincerely, Management

About the Country Inn & Suites by Radisson, Crystal Lake, IL

Location 600 Tracy Trail, Crystal Lake, IL 60014

Renovations + Closures

The following facilities or services will be unavailable from February 29 2024 to March 30 2024 (dates subject to change):

  • Spa tub
  • Swimming pool

Property Features

Country Inn & Suites by Radisson, Crystal Lake, IL offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and 2 meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Country Inn & Suites by Radisson, Crystal Lake, IL. Free self parking is available. This Crystal Lake hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Crystal Lake Pingree Road Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Crystal Lake, IL offers 80 accommodations with iPod docking stations and complimentary newspapers. 37-inch LED televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Crystal Lake IL
  • Country Inn Carlson Crystal Lake IL
  • Country Inn Suites by Radisson Crystal Lake IL
  • Country Inn & Suites by Radisson, Crystal Lake, IL Hotel
  • Country Inn & Suites by Radisson, Crystal Lake, IL Crystal Lake

You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.