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4.4 out of 5

"Tru provided a room with updated modern amenities, a quiet and comfortable nights sleep. Staff was very pleasant. " More

By a verified traveler on Thu 27 May 2021

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Hotel Description

Lake City guestrooms with free WiFi

In Lake City

Within 2 miles (3 km) of this Lake City hotel, you'll find Fresenius Medical Care at Lake City Medical Center and Lake City Medical Center. Lake City Mall and Lake Shore Primary Care West are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

The 115 guestrooms offer free WiFi, refrigerators, and LCD TVs. Other amenities include free local calls, hair dryers, and showers.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$112* Per night/room Oct 18 - Oct 19

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Lake City ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Lake City

Everyone (8) Couples (2) Family (7)
3 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 23, 2021 by Tru Front Desk Supervisor

Thank you for your recent stay at Tru by Hilton Lake City and for being one of the first to stay at our new hotel. Being a new brand, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We’re sorry to hear we didn’t meet your expectations. Please know that your feedback is important to us, so we’ve sent this to the property management to help guide decisions that are made to improve our hotel. Again, thank you for taking the time to help us make Tru by Hilton “Uniquely Tru,” and if I can be of any further assistance please let me know.

5 out of 5
Tru provided a room with updated modern amenities, a quiet and comfortable nights sleep. Staff was very pleasant.

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 15, 2021 by Tru Front Desk Supervisor

Thanks for staying with us at the Tru by Hilton Lake City. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon!

4 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 15, 2021 by Tru Front Desk Supervisor

Thanks for staying with us at the Tru by Hilton Lake City. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon!

5 out of 5

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 27, 2021 by Tru by Hilton

Thank you for Staying! We hope to see you again soon

1 out of 5
They refused me a handicap room when I am handicap. I believe this is unlawful to do this.

Posted by , from Flowery Branch Georgia on Oct 16, 2020

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5 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 18, 2020 by Cody

Thank you for your great rating! We hope to see you again on your travels.

5 out of 5
This hotel was everything we needed in a quick stop hotel!

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 9, 2020 by Cody

Thank you for you great rating and review! We hope to see you again soon on your travels.

5 out of 5
This was a great rest stop on our way to Disney. The rooms have an open modern layout. Comfortable beds. The breakfast was fantastic with the available options. great place for families to stop and relax.

Posted by , from Biloxi, MS on Mar 2, 2020

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Comment from Hotel Management

Mar 4, 2020 by Cody

We are so glad to hear you enjoyed your stay! Thank you for the great rating and feedback. Come back and see us again soon.

5 out of 5
I loved the consciousness that was put into the creation of Tru hotels. Efficient, clean, cheerful with a goal of bringing all kinds if people together.

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 27, 2020 by Cody

Thank you so much for your great rating and review! This brand was created with guests like you in mind, so we are glad to hear you enjoyed your stay!

5 out of 5
The staff was friendly and helpful. The room was spacious, clean and comfortable. Breakfast was fresh and a great variety. I would definitely be back with my family.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Shailesh Patel

We are glad our Hotel met all your needs and that you enjoyed stay here at the Tru by Hilton, Lake City, Florida. Hopefully we will be hosting you again soon.

Property Features

Tru by Hilton Lake City offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Lake City also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Lake City hotel is smoke free.

  • 115 guestrooms or units
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Lake City offers 115 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 35 per pet, per night
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Lake City Hotel
  • Tru Hilton Lake City
  • Hotel Tru by Hilton Lake City Lake City
  • Lake City Tru by Hilton Lake City Hotel
  • Hotel Tru by Hilton Lake City
  • Tru by Hilton Lake City Lake City
  • Tru Hilton Hotel
  • Tru Hilton
  • Tru by Hilton Lake City Hotel
  • Tru by Hilton Lake City Lake City
  • Tru by Hilton Lake City Hotel Lake City

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.