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4.1 out of 5

"The cleanliness was outstanding " More

By a verified traveler on Sun 06 Jun 2021

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Hotel Description

3-star hotel near Lauberge Casino Lake Charles

Heart of Lake Charles

Within 2 miles (3 km) of this well-placed hotel, you'll find Lauberge Casino Lake Charles and Golden Nugget. Avail Hospital Lake Charles and Prien Lake Mall are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like memory foam beds and premium bedding, the 108 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include iPod docks, sofa beds, and sitting areas.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$153* Per night/room Nov 20 - Nov 21

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Lake Charles ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Lake Charles

Everyone (7) Couples (3) Family (4)
4 out of 5
The cleanliness was outstanding

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 17, 2021 by Guest Service Representative Lisa

Thank you for selecting Springhill Suites as your choice hotel and providing your feedback regarding your stay. We are so happy your stay met your expectations and we wish you safe travels until next time.

4 out of 5
I loved the room. Big and had all I needed

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 17, 2021 by Guest Service Representative Lisa

Thank you for staying at Springhill Suites Lake Charles and providing your feedback. We are so excited your room met your expectations. We hope to see you again in the future. Safe travels

5 out of 5
Great location and price. Would recommend this property to family and friends!

Posted by on Nov 2, 2019

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3 out of 5
The hotel lobby was comfortable, and the bartender was excellent - great drinks! However, the room was not what we expected as to the double sofa bed. We thought it would be a pull out sofa bed, it wasn’t. It was a sofa with a trundle bed. Also, the handle on the inside of the bathroom door was missing. Plugs for charging in the sofa area were inaccessible because you had to leave the light on for them to work. The lighted mirror over the dresser drawer didn’t have a switch to turn on the light. The entrance door to the room had a big gap so light from the hall came through the door frame. The pool was out of service. The shower didn’t have any safety bars (at least one needed). The breakfast was good, but no waffle maker. Beds were comfortable. Hotel was clean and nice location close to casino.

Posted by on Aug 26, 2019

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5 out of 5
The room we had was perfect (King Suite). The spa decor was a nice touch. We will definitely stay here again in the future! Only a few minutes drive to Golden Nugget and L'Auberge casinos.

Posted by on Aug 11, 2019

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5 out of 5
My only suggestion, the shelf in the shower needs to be bigger to hold shampoo, condition, shower gel, etc.

Posted by on Jun 17, 2019

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4 out of 5
The room was exceptionally comfortable and functional. The breakfast was nothing like typical hotel breakfast food. It was delicious!! The only complaint that I have is that the coffee in the lobby was empty Fri night and both the coffee and hot water were empty for a big portion of the evening. Finally, the lady who was working alone at the front desk had enough room to replenish it, but I feel that it should it have more of a priority for the coffee-drinkers.

Posted by on Apr 9, 2019

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1 out of 5
Room was disgusting!!! There was some type of spit up food laying on the edge of the desk, red stains all over the carpets, the shower was disgusting!! Look like it hadn’t ever been cleaned. Soap scum all over the shower glass... wouldn’t waste your money here! Never staying here again!

Posted by on Mar 7, 2019

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4 out of 5
The cleanliness was a top 10. I enjoyed the variety of the continental breakfast. And love the pool and hot tub

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 26, 2019 by Leslie Abraham

Thank you for staying with us, we appreciate your feedback and hope to see you soon

5 out of 5
Great hotel in a wonderful location. The room was comfortable and staff was very accommodating

Posted by on Sep 22, 2018

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Comment from Hotel Management

Sep 30, 2018 by Leslie Abraham

Thanks for staying with us. We appreciate your feedback!

About the SpringHill Suites by Marriott Lake Charles

Location 1551 West Prien Lake Road, Lake Charles, LA 70605

Property Features

SpringHill Suites by Marriott Lake Charles offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3500 square feet (325 square meters). A terrace, barbecue grills, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Lake Charles. Free self parking is available. This 3-star Lake Charles hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 5 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lake Charles Station (6.4 km / 4 mi)
  • Property shuttles: Casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SpringHill Suites by Marriott Lake Charles offers 108 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. Memory foam beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lake Charles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Memory foam beds
  • Pull-out sofa bed
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shuttle service to and from the casino operates on Fridays and Saturdays only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Charles Marriott
  • Lake Charles SpringHill Suites
  • Marriott Lake Charles
  • Marriott SpringHill Suites Lake Charles
  • SpringHill Suites Lake Charles
  • SpringHill Suites Marriott Hotel Lake Charles
  • SpringHill Suites Marriott Lake Charles
  • SpringHill Suites Marriott Lake Charles Hotel
  • Springhill Suites Lake Charles Hotel Lake Charles
  • SpringHill Suites riott Charl
  • SpringHill Suites by Marriott Lake Charles Hotel
  • SpringHill Suites by Marriott Lake Charles Lake Charles
  • SpringHill Suites by Marriott Lake Charles Hotel Lake Charles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.